Production faulty buffer

Repair Education
Ericsson Supply Site - SJC

Andreas Nordin

Assistant
Anita Freitas

Business Control Direct Material Sourcing

João Longarzo Tomas Fornell

Outbound Supply Inbound Supply Production Technology & OE

Ruben Barretto Denilson Santos Iolando Castilho Fábio Fortes

RC/-Brazil
Oswaldo Moraes
Create a Matrix Competence to assure and keep high
Service Level ( ess sjc – Brazil )
RC-Brazil Customers

CUSTOMERS LOGISTICS OPERATIONS

SPMS/ RR Contracts
TIM
Claro
Vivo
Embratel

Customer L-hwsO Rc-bRAZIL

Support

Production /
Claims
REPAIR SHOPFLOORS SYSTEMS:
• EMS - HWSO PRODUCTS

Supply ESS-SJC • CRIS – CLAIMS PRODUCTS

• REPTILE – PRODUCTION PRODUCTS
R/RU Repair Process

R/RU UNIT
TO TEST PRODUCTION
Assemble R/RU

RADIO BASE ASSEMBLE /

R/RU TEST STATION WAREHOUSE
R/RU UNIT
TO BE Test of R/RU Units R/RU OK
REPAIRED

NO TEST OK? YES R/RU

UNIT
OK

1º LEVEL REPAIR R/RU

Repair assemble fault Unit FINAL
and mechanical parts TEST

R/RU
FINAL
TEST NO
TEST OK? YES

RC-BRAZIL
2º LEVEL REPAIR
Repair internal fault Unit YES

TEST OK?

INTERNAL
NO PAU / TRX TEST AND
UNITS TO BE R/RU FINAL TEST
REPAIRED
 Production Repair Services
Executed by RC-BRAZil

› Repair R/RU, TRX and PAU from Production faulty buffer.

› Resources : Technicians and Repairing dedicated team from RC-Brazil.

› Capacity: 400 R/RU , 500 TRX and 300 PAUs per month in second level of

repair.

› At the moment RC-Brazil is involved just on R/RU Repair

› RC-Brazil have been involved on development troubleshooters from production

and improvement of R/RU Yield (focus on repair and fast feedback to process

engineering and daily meeting)

› RC-Brazil also use the Repair Education structure from Master factories.
 Production Repair Services
Executed by RC-BRAZil

› The Education documents about R/RU Repair ( repair processes and repair

products) are on the following internal Ericoll link:

https://ericoll.internal.ericsson.com/sites/ESS_SJC_Technology_OE/process_engineering/RRU_FA_TEST/default.aspx

› The Kumla documents about R/RU repair are in the link:

http://directrepair.kl.sw.ericsson.se/DR_kumla/index.htm

› All ESS SJC ( Brazil Supply ) new NPI/TPI project from August 2012 has the same

structure Education process above. At the moment, in example, the RAU Mini-Link

implementation (RAU NPI) and R/RU 02/12 ( Jango NPI ) has the same repair

process structure. ESSSJC always uses the Ericoll or intranet links for products

education from Master Factories.

In example for RAU Mini-Link project there is the link from Boras:
https://ericoll.internal.ericsson.com/sites/Radiorep/Documents/RepairAssistant/REP_Assistant.htm
 Production Repair Services
Executed by RC-BRAZil
› When there isn’t a fast Repair Solution and R/RU internal unit analyse takes more than 3 hours we count with help and analysis of

master factory troubleshooters establishing a troubleshooters forum.

› The EDB technicians fill and send by email to responsible the Form, waiting , following feedback and discuss with troubleshooters

from Master Factory about the difficults analysis faults.

In Example Form:
› Troubleshoot information for MF support
› PRODUCT AND FAULT DATA
› PRODUCT DESCRIP.: . RRUS 01 B1 1900
› PRODUCT NUMBER: . KRC11874/2
› R-STATE: . R1D
› SERIAL NUMBER: . CA70822658
› LAST SYMPTOM: . CU RX AAGC Delay State 0 to 1 A1
› CODE: . 4.07C.05
› LAST VALUE: . -95410,81
› LIMIT: LSL: . (500<=x<=900)
› USL: .
› LOG FILE (attached file)
› ACTIONS – ESS SJC
› ACTIONS TAKEN BY ESS SJC:
› a.(2012/10/03/Adair) change pos. 3204, N3502, N3402, D1850
› b. (date/responsible) ….
› c. (date/responsible) ….

› ADDITIONAL INFORMATION FROM ESS SJC:

› Any additional information.
› INFORMATION FROM MF
› .(date/responsible) ….
› a. (date/responsible) ….
› b. (date/responsible) ….
 Production Repair Services
Executed by RC-BRAZil

› The details from diferents R/RU faults and solutions found we input on internal Ericoll

Excell spreadsheet :
 Production Repair Services
Executed by RC-BRAZil

› The technicians whom will work as R/RU troubleshooter has the following training

steps:

- Study by their self the basic documentation about R/RU and subunits in the

links documents.

- On the Job Training for one month with support from experienced R/RU

technicians from RC-Brazil.