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to increase conversations.
Transaction
Transaction
Cash register: cashier, POS Geolocation, shared experience
Consumer only experience CONSUMPTION Social experience, photo sharing, value add
Consumer & offline community OPTIMIZATION WOM, shared experience, social recommendations
Marketing
MARKETING
LEAD
Reaction/ Response
Lead Management
Process
First Contacts
Following Contacts
Offers
OPPORTUNITY
SALES
Negotiations Opportunity
Management Process
Close
Sales Funnel
Programs & Campaigns Engage Prospects & Partners Orchestrate Opportunities Close Sales Deliver/Expand
QUALIFIE
ACTIVE QUALIFIE WORKING HIGHLY
TAM AWARE ENGAGED D LIKELY CLOSED
TAM D LEAK LEAD LIKELY CLTV
100% 75% 35% PROSPECT 75% 100%
20% 5% 10% 95%
40%
Buyer Intent Touch Response Score Sales Sales Verbal T&Cs Contract Customer
Ready Qualified
West North
3
25% 25% Product Positioning 44.80%
2
Negotiation 22.48%
Documentation 12.25% 1
Approval 3.60% 0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Disbursement 0.36%
East South
25% 25%
Actual Revenue Budget
15
40
20
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
82 25
Critical Warning Normal
North South East West
Bad Good
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