Programs For Building Positive Employee Relations: Prof Shailendra Nigam 9350514052

PROGRAMS FOR BUILDING
POSITIVE EMPLOYEE RELATIONS
Prof Shailendra Nigam

shailendra@imi.edu
9350514052
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
What is Employee Relations?
• Employee Relations – is the activity that
involves establishing and maintaining the positive
employee-employer relationships that contribute
to satisfactory productivity, motivation, morale,
and discipline, and to maintaining a positive,
productive, and cohesive work environment.
Employee Relations Programs For Building
and Maintaining Positive Employee Relations
Fair Treatment
• Research Insight
• Procedural Justice
• Distributive Justice
Bullying and Victimization
1. Imbalance of Power
2. Intent to Cause Harm
3. Repetition
• Verbal
• Social
• Physical
• Cyberbullying
Improving Employee Relations
Through Communication Programs
• Different Types
• Organizational Climate Surveys
Develop Employee Recognition /
Relations Programs
Use Employee Involvement Programs
Focus Groups
Using Employee Involvement Teams
• Suggestion Teams
• Problem-Solving Teams
• Quality Circle
• Self-Managing / Self-
Directed Work Team
• Suggestion Systems
Ethics and Employee Rights
What Shapes Ethical Behavior at
Work?
• Three factors combine to determine the ethical
choices we make
– The person (bad apples)
– Situations (bad cases)
– Company Environment (bad barrels)
 Pressures
 Organizational culture
How Managers Can Create More
Ethical Environments
• Reduce Pressures
• “Walk The Talk”
How Human Resource Managers Can
Create More Ethical Environments (1 of 2)
• Institute Ethical Polices and Codes
• Enforce The Rules
• Encourage Whistleblowers
• Foster The Right Culture
How Human Resource Managers Can
Create More Ethical Environments (2 of 2)
• Hire Right
• Use Ethics Training
• Use Rewards and Discipline
• Institute Employee Privacy Policies
Managing Employee Discipline
The Three Pillars of Fair Discipline
1. Rules & Regulations
2. Progressive Penalties
3. Appeal Process
Diversity Counts Comparing Males
and Females in a Discipline Situation
How to Discipline an Employee (1 of 6)
1. Make sure the evidence supports the charge of
employee wrongdoing.
2. Make sure to protect the employees’ due process
rights.
3. Adequately warn the employee of the disciplinary
consequences of his or her alleged misconduct.
4. Have the employee sign form.
Figure 14-4 Report of Employee
Discipline
5. “Reasonably Related” to the efficient and safe
operation of the environment.
6. Objectively investigate the matter.
7. “The Investigation should produce substantial
evidence of misconduct.
8. Apply applicable rules, orders, or penalties
without discrimination.
9. Maintain the employee’s right to counsel.
10. Keep Dignity.
11. Listen to what the person has to say.
12. Burden of Proof (employer).
13. Get the Facts.
14. Don’t Act while angry.
15. Adhere to your company’s disciplinary appeal
process.
Discipline Without Punishment
• Issue an oral reminder.
• Issue a formal written reminder and place in the
personnel file.
• Give “decision-making leave”.
• Dismissal if behavior repeats.

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PROGRAMS FOR BUILDING

POSITIVE EMPLOYEE RELATIONS

Prof Shailendra Nigam

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