T24 Induction Business - Teller

T24 Teller
Release Date October, 2015
1
Agenda
T24 Teller
01 Learning Objectives
02 What does a Teller do?
03 Static Tables
04 Creation of a Till
05 Different Types of Transactions
06 Transferring Money Between Tills
07 Till Closure
08 Parameter Tables
09 Enquiry
2
Learning Objectives
T24 Teller > Learning Objectives
Objectives
Teller activities
Creation of Tills
Mandatory and Additional Information to be input
Enquiries
Reports
Agenda
T24 Teller
02 What does a Teller do?
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
4
T24 Teller
T24 Teller > What does a Teller do
 What does a Teller do?
 Handles cash
 Travellers Cheque
 Account Transfers
 These transactions are carried out in both local

and foreign currency
5
T24 Teller
Cash deposit and

withdrawal
Till
Currency
Administration exchange
Head Teller
Account transfer
Till Transfer
Authorisation
Teller
Till transfer
Local
Currency
Transactions
Teller Assigning Tills
Foreign
Currency
Transactions Monitoring Tills
Vault control
6
T24 Teller
 Typical daily operational cycle

 Head Teller to assign Tills to Tellers
 Tellers carry out variety of transactions for Customers
• Verify signature before making payments
• Print deal slips and passbooks
 Money transferred from Vault to tills if needed
• Intra day transfer of cash between tills
 Finally transfer balance to vault and close till
• Small change left with Tellers or fully transferred
• Cash physically checked and Shortage/overage in tills accounted
 Integrated with accounting and balance updates on real time

 T24 maintains Teller wise cash through internal accounts
 Debit balance in cash account of Teller implies cash available with
Teller
7
Agenda
T24 Teller
02 What does a Teller do ?
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
8
T24 Teller
T24 Teller > Static Tables
From where does the Teller application get information?
Teller
FT.Commis
sion.Type
Currenc
y
9
Agenda
T24 Teller
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
10
T24 Teller
T24 Teller > Creation of a Till
 A Teller can only operate if he has a Till

 The Till must be Open
 This Till is opened in the morning and closed at

EOD
 The balance in the Till and the actual physical

cash count must be the same
 If they are different then the Teller has a difference
11
T24 Teller
 Id
 Maximum 4 digit number as Till number
 9999 generally reserved for Vault, possible to have more than one
vault
 Status
 OPEN while allotting a Till to commence transactions
 CLOSE during Till closure after completion of transactions


Status of Vault is kept blank always – Neither open nor close
S
 Teller
 User Id of User allotted to the till
 Input or chosen from available from pick list
12
Creating a Till
Menu Navigation
Workshop
Create a Till using the following Menu:

User Menu > Retail Operations > Account Transactions >
Teller > Head Teller Operations > Till Administration > Create
New Till
Instructions
 Use a 4 digit Till number of your choice
 Assign this Till to your user ID
 The Till will be automatically Authorised
13
Solution - Creating a Till
Workshop
14
Agenda
T24 Teller
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
15
Teller Transactions
T24 Teller > Different Types of Transactions
 Using Teller we can do
 Local currency transactions
 Local currency transactions in foreign

currency accounts
 Foreign currency transactions
16
Local Currency Transactions
 Id
 Unique and System generated in TTYYDDDNNNNN format
 Where volume of transactions are high, Id can be set to include Alpha
characters at the end
 Cash amount
 Amount deposited or withdrawn by customer
 Local currency is defaulted in version for LCY transactions
 Account
 Credit Account into which cash deposited or Debit Account from where
withdrawn
 System has been parameterised to allow only Local currency accounts
for these transactions
17
 Cheque number
 Mandatory for cash withdrawal, if opted so for the underlying
transaction
 If Cheque type is not indicated, T24 generates override
 Denomination
 Acceptable denomination for various currencies have been set.
 Actual receipt / payment to be indicated to match with amount
18
Inputting a Local Currency Transaction
Menu Navigation
Workshop
Input a local currency transaction using the following menu

Use User Menu > Retail Operations > Account Transactions >
Teller > Teller Operations > Teller Cash > Cash deposit Local
Instructions
 Accept cash deposit of USD 100,000 for Individual

Customer’s USD Savings account in the following
denomination
• 800 USD 100 notes and 400 USD 50 notes
 Commit the record and get it authorised
 Check the Customers Account using enquiries
19
Solution - Inputting a Local Currency Transaction
Workshop
20
Workshop
21
 The Teller must have money in the Till to process a Cash

withdrawal
 You cannot pay out what you do not have in your Till
 If you try to pay out more than you have, T24 generates override
 The override can be converted to an error if required
 Denomination
 The system keeps track of the denominations paid out
 You can only pay out using the denominations available in your Till
22
Inputting a Local Currency Transaction
Menu Navigation
Workshop
Use User Menu > Retail Operations > Account Transactions >
Teller > Teller Operations > Teller Cash > Cash
withdrawal Local
Instructions
 Allow withdrawal of 10,000 USD from the same

account
 Indicate cheque number as 13579
 Pay entire amount in USD 100 denomination
 Accept overrides, if any, and commit and authorise
the records
 View the transaction entries using enquiries
 View the customers account using enquiries
23
Workshop
24
Workshop
25
Workshop
26
Local Currency Transactions in Foreign Currency Accounts
 Account
 System has been parameterised to allow Local and Foreign currency
accounts for these transactions
 Narration to record further details to appear in accounting entry and

Customer statements
 Exchange rate
 Defaults from currency table if not input
 Buying or selling rates suitably defaulted
 Customer Spread or Customer rate can be indicated for special rates
 Middle rate used for marketing profit / loss calculation
• Booked as marketing exchange profit or loss
27
Local Currency Transactions in Foreign Currency
 Charges can be waived or collected

 Waive Charges YES waives predefined charges and NO collects
charges
It is still possible to collect charges only for transactions beyond a
threshold amount by suitably defining in FT.COMMISSION.TYPE
Commission amount can be modified
28
Inputting a Local Currency Transaction in Foreign Currency
Menu Navigation
Workshop
Input a local currency transaction in a foreign account

 Use User Menu > Retail Operations > Account
Transactions > Teller > Teller Operations > Teller Cash >
Cash Deposit Local - Foreign
Instructions
1. Accept USD 50,000, in USD100 denomination, into

your Customer’s GBP Savings account. Waive
charges
2. Accept USD 50,000, in USD 100 denomination for
the same account. Do not waive charges
 Validate and view System defaulted exchange rate,
charges and credit amounts as relevant
 Commit and get the records authorised
29
Solution - Inputting a Local Currency Transaction in Foreign Currency
Workshop
30
Solution - Inputting a Local Currency Transaction in Foreign Currency
Workshop
31
Foreign Currency Transactions
 Possible to handle two different foreign currencies also

 Set up for Teller transaction allows foreign currency for debit and credit
sides
• Accept GBP amount and credit EURO account directly while USD
is local currency
• Amounts to Buying GBP and selling EURO
 T24 automatically works out cross currency rate for the transaction
and defaults
 While transferring to accounts, possible to have future value date

for customer accounts
 Value date is used for interest calculation
32
Inputting a Local Currency Transaction in Foreign Currency
Menu Navigation
Workshop
Input a local currency transaction in a foreign account

Transactions > Teller Operations > Teller Cash > Cash
Deposit Foreign
Instructions
 Accept a GBP 10,000 deposit into your USD Account.

Waive charges
 Accept a GBP 40,000 deposit into EUR account. Do not
waive charges
 Validate and view System defaulted exchange rate, charges
and credit amounts as relevant
 Commit and get the records authorised
33
Solution - Inputting Foreign Currency Transactions
Workshop
34
Solution - Inputting Foreign Currency Transactions
Workshop
35
Buying Foreign Currency Against Local Currency
Menu Navigation
Workshop
 Buy foreign currency against local currency

Transactions > Teller > Teller Operations > Currency
Exchange > Buy FCY against LCY cash
Instructions
 Buy GBP 1,000 at exchange rate of 2.0 and commit

 Use denominations of GBP 50 and USD100
36
Solution - Buying Foreign Currency Against Local Currency
Workshop
37
Agenda
T24 Teller
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
38
T24 Teller
T24 Teller > Transferring Money Between Tills
 Transfer from and Transfer to Tills

 Ids of Teller who transfers cash and Teller who
receives cash
 Transfers can be done between a till and vault
also
• Vault Id used
• Usually it is 9999
 Currency and Amount

 Amount in the currency of transfer between
tills
 Authorised through Head Teller Operations
39
Inputting a Till Transfer
Menu Navigation
Workshop
 Transfer money from Till to Till

Transactions > Teller > Teller Operations > Till Transfer >
LCY Till Transfer
Instructions
 Transfer USD 50,000 to another Till in

denominations of USD100
 View the denominations in your till using enquiries
40
Solution - Inputting a Till Transfer
Workshop
41
Workshop
42
Inputting a Till Transfer
Menu Navigation
Workshop
 Transfer money from Till to Vault

Transactions > Teller > Teller Operations > Till Transfer >
Till to Vault
Instructions
 Transfer GBP 10,000 to the Vault in denominations

of GBP50
 View the denominations in your Till using enquiries
43
Workshop
44
Agenda
T24 Teller
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
45
T24 Teller
T24 Teller > Till Closure
 At the end of the day, all tills are closed after

transferring balance cash to Vault
 Some banks permit petty cash to be retained with Teller
 Cash balance with Teller

 Currency wise balance with teller reconciled with T24
balance
 Difference, if any, between cash on hand and what it
should be is indicated by T24
 Next day, till can be allotted to the same or to some

other Teller
46
Closing a Till
Menu Navigation
Workshop
 View your cash position and close your Till using the
following menu
 Use User Menu > Retail Operations > Teller > Teller
Operations > Enquiries > Cash Position By Till
• View your Till cash position
 Use User Menu > Retail Operations > Teller > Teller
Operations > Till Administration > Initiate Till closure
• Close your Till by indicating cash with you
 Use User Menu > Retail Operations > Teller > Head Teller
Operations > Enquiries > Cash position by currency
• View overall till balances in all currencies
47
Solution - Closing a Till
Workshop
48
Solution - Closing a Till
Workshop
49
Agenda
T24 Teller
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
50
T24 Teller
T24 Teller > Parameter Tables
 Parameter tables for TELLER to be set-up :
 TELLER.DENOMINATION
 TELLER.PARAMETER
 ACCOUNT.CLASS
Parameter  TELLER.TRANSACTION
Tables  TELLER.ID
 TELLER.PASSBOOK
 DEAL.SLIP.FORMAT
 APPL.GEN.CONDITION
 TT.GROUP.CONDITION
51
T24 Teller
 Teller.Denomination
 The description and currency wise value of denominations to be used in
the Teller application are defined in this table
 Teller.Parameter
 Parameter file to define general rules and Category and Transaction
codes to be used for Teller System . Eg, Vault ID and description
 Rules are set up company wise
 Account.Class
 This table is used to define the product category for which passbooks
should be issued instead of Statements
52
T24 Teller
 Teller.Transaction
 All the transactions that can be done using the Teller Application are
defined here
 If a transaction is not defined here, then such a transaction cannot be
done using the Teller Application
 Teller.ID
 This application is used to open tills, assign users to tills and close and
balance tills
 Teller.Passbook
 Format for the passbook can be defined in this table
 Details of what and when certain data should be printed can also be
given here. Eg. Customer Address to be printed on a new passbook,
when to print Balance brought forward etc
53
T24 Teller
 Deal.Slip.Format
 This table is used to define the data that is to be extracted from the deal
and where it should be printed on the advice
 Appl.Gen.Condition
 This table is used to create groups
 The purpose of creating these groups is to set up preferential
conditions
 TT.Gen.Condition
 This table is used to give the rate spread and the charges for a specific
group
 The groups used are the ones that were created using
Appl.Gen.Condition
54
Agenda
T24 Teller
03 Static Tables
07 Till Closure
08 Parameter Tables
09 Enquiry
55
T24 Teller
T24 Teller > Enquiry
 Cash position by Till

 Teller wise cash position for all currencies
 Cash position by Currency

 Currency wise cash position for all Tellers
 Account Balances
 Account balances with facility to drill down and view
the day’s entries, entry since last statement etc
56
T24 Teller
Cash Position by Till
Cash Position by Cash Position by

Currency Currency
57
T24 Teller
Account Balance Summary
58
T24 Teller
59
Quiz
T24 Teller
1) Which User ID is used for the Vault ?
2) Is it mandatory to transfer all the cash in a till to the Vault

at EOD?
3) From where does the Teller Application get the exchange

rates ?
4) What is the status of the Vault at EOD ?
5) Where can we define the transactions that a Teller can

perform ?
6) Where are the Denominations of currency to be used in

Teller defined ?
What Did We Learn?
T24 Teller
Conclusion
Activities that can be performed using Teller
Static Tables
Inputting Teller Transactions
Parameter Tables
Enquiries
61
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For training Enquiries
university@temenos.com
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Copyright © 2010 Temenos Headquarters SA 62

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T24 Teller

Release Date October, 2015

02 What does a Teller do?

05 Different Types of Transactions

06 Transferring Money Between Tills

Mandatory and Additional Information to be input

02 What does a Teller do?

05 Different Types of Transactions

06 Transferring Money Between Tills

 What does a Teller do?

 These transactions are carried out in both local

Cash deposit and

 Typical daily operational cycle

 Integrated with accounting and balance updates on real time

02 What does a Teller do ?

05 Different Types of Transactions

06 Transferring Money Between Tills

From where does the Teller application get information?

02 What does a Teller do ?

05 Different Types of Transactions

06 Transferring Money Between Tills

 A Teller can only operate if he has a Till

 This Till is opened in the morning and closed at

 The balance in the Till and the actual physical

Create a Till using the following Menu:

 Use a 4 digit Till number of your choice

 Assign this Till to your user ID

 The Till will be automatically Authorised

02 What does a Teller do ?

05 Different Types of Transactions

06 Transferring Money Between Tills

 Using Teller we can do

 Local currency transactions

 Local currency transactions in foreign

 Foreign currency transactions

Input a local currency transaction using the following menu

 Accept cash deposit of USD 100,000 for Individual

 The Teller must have money in the Till to process a Cash

 Allow withdrawal of 10,000 USD from the same

 Narration to record further details to appear in accounting entry and

 Charges can be waived or collected

Input a local currency transaction in a foreign account

1. Accept USD 50,000, in USD100 denomination, into

 Possible to handle two different foreign currencies also

 While transferring to accounts, possible to have future value date

Input a local currency transaction in a foreign account

 Accept a GBP 10,000 deposit into your USD Account.

 Buy foreign currency against local currency

 Buy GBP 1,000 at exchange rate of 2.0 and commit

02 What does a Teller do ?

05 Different Types of Transactions

06 Transferring Money Between Tills

 Transfer from and Transfer to Tills

 Currency and Amount

 Authorised through Head Teller Operations

 Transfer money from Till to Till

 Transfer USD 50,000 to another Till in

 View the denominations in your till using enquiries

 Transfer money from Till to Vault

 Transfer GBP 10,000 to the Vault in denominations

 View the denominations in your Till using enquiries

02 What does a Teller do ?

05 Different Types of Transactions