Your potential..

Our passion
Introduction : Microsoft India
 Story of success : BASIC to Windows 7.
 Microsoft India: Started in 1990.
 Headed by Ravi Venkatesan,Chairperson
 Currently employs 55oo people.
 6 business units and 13 offices across India.
 Three main focus area:
1. Key IT partner with GOI and industries
2. Catalyst for local IT industries
3. Education, jobs and innovation
 Strategies aligned with Mission statement
 Creating a Digitally Inclusive Society
- thrust on long term investment.
- catering rural and semi-urban areas.
- IT literacy looked upon in Indian languages.

 The Local Software Economy

- supporting local IT industries.
- empowers around 650000 developers.
- help them compete in global market.

 Innovating from, for and with India

- language barriers are overcome.
- retail India’s leadership.
Mission statement

“ To enable the people

and businesses
throughout the
world to realize
their (Indians’)
potential”
 Background: a brief history
 1975: Stated by Bill Gates and Paul Allen.
 1976: Named Microsoft, 1 employee.
 1977: Official partnership b/w Paul Allen and Bill Gates
 1978: Sales revenue crossed $1 million mark.
: 1st international sales office at Japan
 1980: Steve Ballmer joined in.
: XENIN OS launched, 29 employees.
 1982 : 1st international subsidiary at U.K., 220 employees.
 1983: Paul Allens resigns but remain in board of directors
: Windows unveiled, a landmark year
 1998: Steve Ballmer appointed as president
“Well, they all need to change. If Microsoft sticks to its old ways it will
fail as a company. ”
Don Tapscott in Towards A Wiki World

 2008: Revenue- $60.42 billion

: 91000 employees
: 105 countries
 2009: 5% layoff worldwide

: drop in revenues , first time in history

: 1% layoff in India as well
: puts question mark on its HR practices
 Achievements
 2005: Microsoft India bagged awards for Best
Laptop Mouse, Gaming Software and Software
Suite for SMBs at VARINDIA Star NITE awards.
 2008: Microsoft IT, Hyderabad bagged the Acer,
Intel and Economic Times smart workplace
award
 2008: listed in “100 best companies for working
woman” in Working Mothers Magazine for past
six years
 2008: Ranked 1 for “ Best
companies to work with in
India” jointly by Business
Today and Taylor Nelson
Sofres Global

 2009: Ranked 38th in “100

best companies to work
for “by Fortune
Magazine.
 Microsoft India’s HR Approach

 Organizational capability & change

 Talent management
 Leadership
 Technical training for developers & software architects
Microsoft India’s HR Growth Model

Sound Infrastructure
Errorless implementation
Technology, process,
programs, marketing Leading change
excellence

Business driver
Career Management

 Microsoft India provides both vertical and lateral growth

 Six business units have different business divisions
 Research,
 Development,
 Testing,
 Consulting,
 Sales & Marketing,
 Technical support,
 Senior Employees behave as Mentors.
Flexible Work Timings

 It enables employees work according to their

convenience
 Sense of responsibility and discipline
 Helps in building rapport
 Served as retention scheme for employees
Employee Retention at MSGTSC
 MSGTSC located in Bangalore providing 24/7 services
 They conducted a questionnaire survey
 Details are collected to frame an Employee value proposition
 8 needs in Employee value proposition
Working with technology everyday
Caring for every employee
Working in an energizing environment
People –friendly benefits
Building careers in life
Recognizing great work
Enjoying each day
Making a difference globally
 Launched “You and Microsoft ,Living the Experience together!”
Compensation & Benefits

 Higher compensation is given based on Skills, Experience of

candidates
 Employee benefits were standardized
Medical benefits
Tuition assistance programs
Professional counseling and support services
Easy transfers
Assistance in case of emergency
Company share benefits
Creche reimbursements for women employees
Performance Management

 Candid process while evaluating the performance of the

employees and regarding their compensation packages.
 A transparent process.
 High performers rewarded with monetary as well as non-
monetary rewards.
 ACE award(architects of excellence) awarded to customers
contributing to customer satisfaction.
 High performers are invited to share their experience with a
large audience.
Women’s Empowerment

 Special recruitment drives to raise the female to male ratio in

the workforce.
 “One-India women’s conference” conducted annually.
 Microsoft corporation is in the list of “100 best companies for
working women” for six consecutive years till 2008.
Work-Life Balance

 In 2007 launched a program called “Bring your child to

work”.
 Initiated as a family-friend HR policy.
 500 children across the country participated.
HR Metrics Followed by Microsoft India

 Organization
 Organization health
 Staffing
 Talent management
 Diversity
 Manager capability
 Learning & development
 Leadership development
 Rewards
Community Work by Employees

 Microsoft India earmarked one of the months in a year for

employees to work for social cause of their choice.
 In 2000, MSIDC started a culture of contribution in which
employees donated money to social service organization.
 By may 2009,MSIDC and employees contributed more than
20 million towards the non profit organization.