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Presentation on
Analyzing SME loan sanctioning process and its recording procedure of EXIM Bank Limited,
Garib-e Newaz Branch
Presented by
Pranta Sarker
ID: 16102091
Program: BBA
Major: Accounting
1
Contents
1 Introductory Part
2 Organizational Part
3 Topic Part
4 Actual Task Part
5 Research Part
6 Conclusion
2
Introductory Part
3
Introduction
The internship is a part of BBA program, designed by the IUBAT to unfold the skill
about related subject practically and be able to apply theoretical knowledge in the field
of actual life. I assigned to the EXIM Bank Ltd., Garib-E-Newaz Branch as intern. I
worked at investment department of the Bank, On the basis of working experience in
this 3 months internship period this practicum report has been made.
4
Broad Objective Specific Objectives
The broad objective of this report is to To become familiar with the SME loan products of
EXIM Bank.
analyzing SME investment and loan
sanctioning process and its recording To observe and analyze the SME loan sanctioning
process of EXIM Bank.
procedure maintained by the EXIM
Bank Ltd. Garib-e Newaz branch. To determine the SME loan recording procedure
followed by EXIM Bank.
Since the bank personals were very busy, they could provide me very little
time.
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Corporate information of EXIM Bank
Website www.eximbankbd.com
8
Mission & Vision of EXIM Bank
Mission
Extracting the full benefit of Islamic banking system for its customers.
Providing with quality financial services especially in Foreign Trade.
Maintaining and upgrading a technology-based professional banking environment
Maintenance of corporate and business ethics and transparency at all levels
Sound capital Base
Ensure sustainable growth for the honorable stakeholders
Fulfillment of corporate social commitments, and
above all, to add to the national economy
Vision
"Together Towards Tomorrow". 9
Products of EXIM Bank
1.Deposits
2.Investments
3.EXIM Cards
Retail Banking
4.Internet Banking
5.SMS Banking
6.Locker Services
1.Investments
1.Correspondent Banking
Corporate Banking
2.Foreign Exchange & Trade Finance 2.Import Finance
3.Export Finance
1.EXIM Uddyog
SME Banking 2.EXIM Abalamban
3.EXIM Durodorshini
1.EXIM Kishan
Agri Banking
2.EXIM Farmer
1.Foreign Remittance
International Trade 2.Correspondent Banking
3.Integrated Treasury Service
10
Financial Performance
Analysis of EXIM Bank Ltd.
11
ROA (Return on Assets)
Return on Assets
1.40%
1.15% 1.09%
1.20% 1.06%
1.00% 0.84%
0.80% 0.66%
0.60%
0.40%
0.20%
0.00%
12
ROE (Return on Equity)
Return on Equity
14.00%
11.78% 12.19%
12.00% 11.34%
10.00% 8.68% 8.35%
8.00%
6.00%
4.00%
2.00%
0.00%
2014 2015 2016 2017 2018
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ROI (Return on Investment)
Return on Investment
1.60%
1.38% 1.36% 1.29%
1.40%
1.20% 1.06%
1.00%
0.80%
0.76%
0.60%
0.40%
0.20%
0.00%
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Small and Medium Enterprise (SME)
A small to mid-size enterprise (SME) is a business that maintains assets and number of
employees below a certain level. The criteria for determining an SME varies among
countries and industries.
SME sector plays an extremely important part in modern economy.
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Classification of SME as per Bangladesh Bank
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SME investment in EXIM Bank Ltd
Export Import Bank of Bangladesh Limited is one of the full-fledged Shariah Based
Modern Islamic Banks offering Corporate and Large Investment, SME and
Agricultural sectors with its branches all over the country.
EXIM Bank is fulfilling 20.48% of total investment has been achieved in SME.
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Flow Chart of SME Loan Process
of EXIM Bank
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Step 1: Selection of Potential SME Client
Enterprise Selection Entrepreneur Selection Guarantor Selection
Step 5: Verification
Physically Visit Buying Agent
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SME Loan Process of EXIM Bank
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SME Loan Process of EXIM Bank
Step 1- Selection of Potential SME Client (Cont.)
Guarantor Selection Criteria
Mentally and physically healthy.
Economically solvent and ability to repay the investment.
The guarantor should be aware about the investment process and well known
to the entrepreneur.
Guarantor as Govt. and semi-govt. officials, business persons are more
preferable.
EXIM Bank want guarantor from family member and also from society.
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SME Loan Process of EXIM Bank
Loan sanctioning process start with submission of loan application form by the
client. The loan executive of the branch is responsible for providing a prescribed
loan application form. The client have to fill-up the prescribed application form
and submit it to the loan executive of the branch along with necessary papers and
documents.
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SME Loan Process of EXIM Bank
Step 3- Documentation of the Papers Required
1. Trade License (up to date):
2. Personal Net-Worth Statement (PNS) of Proprietor
3. Personal Net-Worth Statement (PNS) of guarantor
4. Copy of National ID for proprietor, proprietor’s spouse & guarantor’s (if any):
5. Investment Approach in the business pad of the firm:
6. Investment Application in prescribed format duly filled in:
7. Photograph of the proprietor, Spouse & guarantor (if any):
8. Up to date clear CIB report of the firm:
9. Investment report of the Borrower/ Supplier:
10.Liability Declaration of the borrower along with an undertaking that they have no
liability with any bank or financial institution excepting as declare
11. Investment risk Grading score sheet of the firm:
12.Financial statement at least covering three years of firm:
13.Undertaking stating that customer does not have any relationship as director or
sponsor with the bank
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SME Loan Process of EXIM Bank
Step 4- Evaluation
CIB Report Inquiry
Sending CIB to Bangladesh Bank:
The LE (Loan Executive) inputs all the information in CIB Form and sends the
CIB Form to Bangladesh Bank for clearance.
Legal opinion
All the documents will be properly vetted by the Bank’s Panel Lawyer. He will
also certify that proper documentation, borrower’s legal standing and enforcement of
securities are in place. He will have also submitted satisfaction certificate regarding
documentation.
28
SME Loan Process of EXIM Bank
Step 5- Verification
Physically Visit
A team from the bank will visit the client’s business and try to understanding about
The business position,
Actual credit requirement,
Repayment capacity,
Stock,
Sales,
Book debts etc.
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SME Loan Process of EXIM Bank
Step 5- Verification
Opinion of Buying Agent
EXIM Bank Ltd. provide product or raw materials as a loan to their client. The Bank work
with the buying agent to know the actual product value.
Buying agent make a report about the value of product or raw material and submit it to
the branch.
Client also submit a product requirement with product price.
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SME Loan Process of EXIM Bank
The Loan Executive prepare a loan proposal with the loan Application Form
and other documents submitted by the client.
If Loan Executive finds the proposal is not bankable, he will place it to the
Head of Branch (HOB) directly for refusal and refusal letter to be issued to
the client immediately.
On the other hand, if he (Loan Executive) finds it is acceptable, he will
forward to the head office for further work.
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SME Loan Process of EXIM Bank
If process goes accordingly then respective branch sanctions loan and then sends
the sanction letter to the client.
32
SME Loan Process of EXIM Bank
3. Undertaking stating that, they will not avail any investment facility from any
other bank or financial institution without prior consent
4. Undertaking stating that customer shall not sell or transfer the ownership of
the business/ factory/shop/house/flat/vehicle/machinery/etc. until our dues
are fully paid or without NOC of the bank
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SME Loan Process of EXIM Bank
Branch loan executive makes a documentation in the time of loan disbursement. Loan
executive collect all necessary paper, document and All necessary collateral documents are
collected from the client.
Client have to submit all the that document must be original or attested copy.
Every agreement between bank and client will be registered agreement.
2. Journal
When the loan repayment is made the journal will be:
3. Journal
When provision is made in case the journal will be
Date Accounts Debit Credit
Provision Account ***tk
Interest on SME Account ***tk
4. Journal
When provision to be transferred to income account at the end of each quarter the journal
will be:
Date Accounts Debit Credit
Interest on SME Account ***tk
Interest Income Account ***tk
36
Challenges of SME Investment faced by EXIM
Bank, Garib-e newaz branch
37
Actual Task
38
My Internship backgrounds
Secondary Learning
Organizational Behavior Work Ethics
Organizational Culture Time management
Employee Rights
40
Research Part
41
Gantt Chart of Project Timeline
W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14 W15 W16 W17 W18
Activities 15jan-
21jan
22jan-
28jan
29jan-
04feb
29jan-
04feb
29jan-
04feb
05feb-
11feb
12feb-
18feb
19feb-
25feb
26feb-
03mar
04mar-
10mar
11mar-
17mar
18mar-
24mar
25mar-
31mar
01apr-
07apr
08apr-
14apr
15apr-
21apr
22apr-
28apr
29apr
-5may
2 Gathering information
3 Topic selection
12 Research methodology
14 Hypothesis development
18 Writing conclusion
42
Background of Problem
EXIM Bank provides loan for SME entrepreneurs, but many SME entrepreneurs facing difficulty to
borrowing loan from the bank. EXIM Bank follows fully shariah based banking system and this is
why they have same exclusive requirement for providing loan to their customer. EXIM Bank provides
loan to their customer as products or raw materials, but customer mostly want money as a loan.
Guarantor requirement of EXIM Bank is too difficult to meet for most of the SME clients. Minimum
tow guarantor and one of them should be client’s family member. Collateral requirement policy of
EXIM Bank is a big issue for the SMEs, most of the time SME client has no significant assets that can
be used as a collateral. Other bank and financial institution also provide loan to the SME entrepreneur.
Currently, due to covid-19 EXIM Bank is facing a liquidity crisis. That’s why EXIM Bank provide
loan only those clients who are fulfil their all requirement properly. These are the main problem of
SME investment of EXIM Bank.
43
Problem Statement
Potential SME clients of EXIM Bank Garib-e Newaz Branch are losing their interest to
take loan from EXIM Bank due to investment policy of bank.
44
Research Methodology
Method of Data Collection:
Research Approach:
Primary Source: Direct Observation, communication with
Quantitative Research Approach employees and customers, Practical Deskwork
Secondary Source: Official website of the bank, Related
journal and newspaper article from the internet, Annual
Type of Research: report of the bank, Bangladesh bank website as well as
Exploratory Research related different other websites, books etc.
H1: Most SME borrowers find the list of loan requirements is difficult to meet.
H2: High requirements of collateral are creating problem for SMEs because they often do
H4: Due to COVID-19 EXIM Bank, Garib-e Newaz branch will face difficulty to
recovery their SME investment.
H5: Due to COVID-19 EXIM Bank, Garib-e Newaz branch may lose their capability to
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provide loan to the potential SME clients.
Statistical Test and Analysis Hypothesis No-1
HO: Most SME borrowers find the list of loan requirements is difficult to meet
HA: Most SME borrowers find the list of loan requirements is not difficult to meet
Particulars H1 Hypothesis 1
Strongly disagree 1
Strongly
Disagree 1 Strongly disagree
Agree 10%disagree
Neither agree nor disagree 2 30% 10%
Agree 3
Neutral
20%
Strongly agree 3
Agree
Total 10 30%
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Statistical Test and Analysis Hypothesis No-1 (Cont.)
Sample size, n 10
Here, it is calculated that tcal=1.40 ˂ ttab =1.833, it implies that the null hypothesis (HO) is accepted
48
Statistical Test and Analysis Hypothesis No-2
HO: High requirements of collateral are creating problem for SMEs because they often
Strongly agree 1
Neutral
Total 10 40%
49
Statistical Test and Analysis Hypothesis No-2 (Cont.)
Sample size, n 10
50
Statistical Test and Analysis Hypothesis No-3
HO: Eligible guarantor is one of major issue for getting loan from EXIM Bank.
HA: Eligible guarantor is not an issue for getting loan from EXIM Bank.
Particulars H1 Hypothesis 3
Strongly Strongly
Strongly disagree 1 disagree
Agree
20% 10%
Disagree 2
disagree
20%
Neither agree nor disagree 3
Agree
Agree 2 20%
Strongly agree 2
Neutral
30%
Total 10
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Statistical Test and Analysis Hypothesis No-3 (Cont.)
Sample size, n 10
52
Statistical Test and Analysis Hypothesis No-4
HO: Due to COVID-19 EXIM Bank, Garib-e Newaz branch will face difficulty to recovery
their SME investment.
HA: Due to COVID-19 EXIM Bank, Garib-e Newaz branch will not face difficulty to recovery
their SME investment.
Particulars H1 Hypothesis 4
Agree 3
Here, it is calculated that tcal=0.43˂ ttab =1.833, it implies that the null hypothesis (HO) is accepted.
54
Statistical Test and Analysis Hypothesis No-5
HO: Due to COVID-19 EXIM Bank, Garib-e Newaz branch may lose their capability to provide
loan to the potential SME clients.
HA: Due to COVID-19 EXIM Bank, Garib-e Newaz branch may not lose their capability to
provide loan to the potential SME clients.
Particulars H1 Hypothesis 5
Disagree 2
Agree 3 disagree
20%
Strongly agree 2 Agree
30%
Neutral
Total 10 10% 55
Statistical Test and Analysis Hypothesis No-5 (Cont.)
Sample size, n 10
Here, it is calculated that tcal=0.208 ˂ ttab =1.833, it implies that the null hypothesis (HO) is accepted.
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Findings
Based on survey reports we have seen that 30% people are agreed and 30% people are
H1 strongly agreed with the hypothesis. So, it can be said that Most SME borrowers find the
list of loan requirements is difficult to meet.
In this hypothesis 30% people are agreed,10% people are strongly agreed and only 20%
people are disagreed. Base on this analysis we can say that High requirements of collateral
H2 are creating problem for SMEs because they often do not have enough fixed assets to use
as collateral.
From the analysis we have seen that 20% of people are agreed and 20% of people are
H3 strongly agreed with this and 10% people are strongly disagreed and 20 % people
disagreed. It is clear that Eligible guarantor is one of major issue for getting loan from
EXIM Bank.
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Findings (Cont.)
With this hypothesis 30% people are agreed and 20% people are strongly agreed, Majority
H4 participants agree with this. based on the analysis we can say that Due to COVID-19
EXIM Bank, Garib-e Newaz branch will face difficulty to recovery their SME investment.
In the survey 20% people strongly agreed and 30% people agreed with this. Based on the
H5 analysis it can be say that Due to COVID-19 EXIM Bank, Garib-e Newaz branch may lose
their capability to provide loan to the potential SME clients.
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Recommendations
Every potential SME borrower should have good communication with bank to know about
1 EXIM Bank’s necessary and unavoidable loan requirements. Besides bank should have
such advisor for SME borrowers along with the CRM (Customer Relationship Manager).
EXIM Bank can change their policy about collateral and updated their policy based on the
2 situation in yearly basis. They can offer to their SME customer Merchant Cash
Advancement (MCA).
59
Recommendations (Cont.)
SME borrowers should expand their communication with people who know the borrower
3 well and also understand the financial needs of the borrower. And convince that borrower
have a workable repayment plan in place.
Bank can make a new policy for recovery their investments. In that policy they can reduce
4 the interest and provide different facility to the clients, so that SMEs want to pay the
borrowed money timely. Each branch can form a team that will encourage SMEs to operate
business and provide necessary advice.
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Recommendations (Cont.)
Management of the bank can form a team to recovery their investment, they can change
5 their marketing strategy with good rate of interest to attract the customer for deposit.
Reduction of CRR (Cash Reserve Ratio) rate by Bangladesh bank will also help EXIM
Bank to reconstruct their funds.
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Conclusion
62
References
Annual Report, EXIM Bank Ltd. (2018). eximbankbd.com. Retrieved January 31, 2020, from
www.eximbankbd.com: https://www.eximbankbd.com/report/ar2018.pdf
BB updates SME terms. (2017, July 3). thedailystar.net. Retrieved February 11, 2020, from
www.thedailystar.net: https://www.thedailystar.net/business/bb-updates-sme-terms-1427509
BB announces for SMEs. (2020, April 27). thefinancialexpress.com.bd. Retrieved April 29,2020, from
www.thefinancialexpress.com.bd:
https://thefinancialexpress.com.bd/economy/bb-announces-tk-100b-lending-scheme-for-smes-15879845
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EXIM Bank Ltd. (2010). eximbankbd.com. Retrieved February 8, 2020, fromwww.eximbankbd.com:
http://www.eximbankbd.com
David, F. R., and David, F. R. (2015). Strategic Management (15th ed.). United States: Pearson Education.
Horne, J. C., and Wachowicz, J. M. (2009). Fundamentals of Financial Management (13 th ed.). New Jersey,
United States: Pearson Prentice Hall.
Weygandt, J. K., Kimmel, P. D., and Kieso, D. E. (2009). Accounting Principles (9th ed.). United States of
America: George Hoffman.
Zikmund, W. G., Banin, B. J., Carr, J. C., and Griffin, M. (2010). Business Research Methods (8th ed.). Boston,
Massachusetts, United States: South-western Cengage Learning.
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Thank You
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