Soft Skills

BESE-26B
by
Muhammad Arqam
Hamza Saeed
Muhammad Aashib
Inam Ullah Khan
 Soft Skills
Also known as people’s
Skills or interpersonal skills
 Soft Skills
Also known as people’s
Skills or interpersonal skills

Classified as a combination of personality traits, behaviors, and

social attitudes that allow people to communicate effectively,
collaborate, and successfully resolve a problem.
People with good soft skills tend to have strong situational
awareness and emotional intelligence to navigate difficult
working environments while still producing positive results.
 Soft Skills

Proactive
Communication Leadership

Empathy
Confidence

Creativity Self Management

Communication
The transfer of information to produce
greater understanding

 Verbal Communication

 Visual Communication
Communication
The transfer of information to produce
greater understanding

 Verbal Communication

• Effective speaking
• Effective Listening
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective speaking
There are three main elements of effective speaking:
 The words you use.
 Your Voice
 Your other non-verbal communication, for example body
language
• Effective Listening
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective speaking; The word you use

• Think about level of audience’s understanding

• Shorter sentences create urgency
• Simpler words are easier to understand
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective speaking
There are three main elements of effective speaking:
 The words you use.
 Your Voice
 Your other non-verbal communication, for example body
language
• Effective Listening
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective speaking; Your voice

• • Intonation is a feature
Your voice should of pronunciation
be pleasant and clear and common
to all languages.
• • Other
Your pace should
features ofbepronunciation
normal, neitherinclude
too fast nor too slow.
stress,
rhythm, connected speech and accent.
• Keeping intonation in view.
• A change or variation in this music (or pitch) can
affect the meaning of what we say.
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective speaking
There are three main elements of effective speaking:
 The words you use.
 Your Voice
 Your other non-verbal communication, for example body
language
• Effective Listening
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective speaking; Your non-verbal
communication

Facial Expressions Gestures

Communication
The transfer of information to produce
greater understanding

 Verbal Communication

• Effective speaking; Your non-verbal

communication

Appearance Eye Gaze

Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective speaking
There are three main elements of effective speaking:
 The words you use.
 Your Voice
 Your other non-verbal communication, for example body
language
• Effective Listening
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective Listening
Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective Listening

“Most people do not listen with the intent to

understand; they listen with the intent to reply.”

–DR. STEPHEN R. COVEY

Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective Listening

“Most people do not listen with the intent to

understand; they listen with the intent to reply.”

–DR. STEPHEN R. COVEY

Communication
The transfer of information to produce
greater understanding

 Verbal Communication
• Effective Listening

“Most people do not listen with the intent to

understand; they listen with the intent to reply.”

–DR. STEPHEN R. COVEY

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