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Management
OR
Distortions
Cross-culture biases
Absolute standards
Relative standards
Future-Oriented Appraisals
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Past- oriented Appraisal Methods
Evaluating absolute standards:
• An employee’s performance is
measured against established
standards.
• Evaluation is independent of any other
employee.
BES BOS
--
--
• Poor performance 2 you can expect this bartender
to check identification of customers on their first time in the
bars.
• Extremely poor 1 you can expect this bartender
Performance to pick up customers drinks
finished or not with little or no warning at close
time.
Assignment
Relative standards:
– Individual Ranking: Employees are
ranked from highest to lowest– best to
worst
– HR dept knows that certain employees are
better than others but it doesn’t know by
how much
– Paired Comparison:
• Each individual is compared to every other.
• Final ranking is based on number of times the
individual is preferred member in a pair.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Employees Tufail Waheed Asif Akmal Arif Sohrab Naeem Latif Farooq
1.Haris 1 1 4 1 1 1 1 9 1
2.Tufail 3 4 2 2 2 2 9 2
3.Waheed 4 3 3 3 3 9 3
4.Asif 4 4 4 4 9 4
5.Akmal 6 5 8 9 10
6.Arif 6 8 9 10
7.Sohrab 8 9 10
8.Naeem 9 10
9.Latif 9
10.Farooq
• Self-appraisals
• Management by Objectives (MBO’s)
• Psychological appraisals
• Assessment centers