TRAINING

H
The Question was what should
Hero Honda do to emerge as a
leader?
Hero Honda selected an ‘e-Learning
Model’ that proposed to educate
and train the dealer force at
continuous pace and reduced costs.
Hero Honda successfully
implemented CBT-COMPUTER
BASED TRAINING to all its Front-
end sales force & dealer network.
 TRAINING- MEANING
As it said,
“Give a man a fish, he will eat it.
Train a man to fish, he will feed
his family.”
According to Edwin.B.Flippo,
“Training is the act of increasing the
knowledge and skill of an employee
for doing a particular job.”
 Training Vs. Development
• Training involves the application of formal processes
to impart knowledge and help people to acquire the
skills necessary for them to perform their jobs
satisfactorily. Training is the use of systematic and
planned instruction activities to promote learning. It is
one of several responses an organization can
undertake to promote learning.
• Development is concerned with ensuring that a
person’s ability and potential are grown and realized
through the provision of learning experiences or
through self-directed (self-managed) learning. It is an
unfolding process that enables people to progress
from a present state of understanding and capability
to a future state in which higher-level skills,
knowledge and competencies are required.
 Learning and
Development

Organizational Individual Learning Blended Management

Training
learning and Development Learning Development

Formal
Knowledge Self-Directed Workplace
Off-The Job
Management Learning Training
Training

E-Learning

Coaching
And
Mentoring
 CHARACTERISTICS

 Training is the act of increasing the

knowledge and skill of an employee for
doing a particular job.
 It is a learning process and experience.
 Training is an aid to ‘self-development’
 Training is a continuous process.
 NEED & OBJECTIVE OF
TRAINING
• Job Requirement
• Technological Changes
• Organizational Viability
• Increasing competition
• Hiring Misfit – “You may train a
Turkey to go up a tree, but it
would be much more cost
effective to hire a Squirrel.”
• ORIENTATION TRAINING
• JOB TRAINING
• CRAFT TRAINING
• REFRESHER TRAINING
• TRAINING FOR PROMOTION
• SAFETY TRAINING
• INTERNSHIP TRAINING
• REMEDIAL TRAINING
ASSESSMENT IMPLEMENTATION EVALUATION

-DETERMINING TRAINING -SELECTING TRAINING METHODS -DETERMINE

NEEDS METHODS OF
EVALUATING
TRAINING
-ESTABLISHING TRAINING -CONDUCT TRAINING ROI=(BENEFITS FROM
& DEVELOPMENT TRAINING- COSTS OF
POLICIES TRAINING/ COST OF
TRAINING)*100

-SETTING OBJECTIVES

-PREPARING TRAINING
BUDGET

-TRAINING VENUE
TRAINING PROCESS
 TRAINING METHODS
TRADITIONAL METHODS
ON-THE JOB TRAINING- Having a person
learn a job by actually doing it.
undercoaching,job rotation
LECTURE METHOD
CASE STUDY METHOD- A written description
of an organizational problem.
ROLE PLAYING
IN BASKET TECHNIQUE
SIMULATED TRAINING/VESTIBULE TRAINING-
Trainees learn on the actual or simulated
machine but are actually trained off the job
ELECTRONIC METHODS

• COMPUTER-BASED TRAINING-
MC DONALDS,RENT-A-CAR,IBM
• INTERNET-BASED TRAINING
 EVALUATING TRAINING
EFFORTS

CONTROLLED EXPERIMENTATION:
Formal methods for testing the
effectiveness of a training program,
preferably with before and after tests
and a control group.
What to Evaluate??
Reaction,Learning,Behaviour,Results
THANK YOU