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Enterprise Resource
Planning
2nd Edition
Chapter 2
The Development of Enterprise
Resource Planning Systems
Chapter Objectives
• Identify the factors that led to the development of
Enterprise Resource Planning (ERP) systems
• Describe the distinguishing modular
characteristics of ERP software
• Discuss the pros and cons of implementing an
ERP system
• Summarize ongoing developments in ERP
Information Flow
Information Flow
Information Flow
Information Flow
Manufacturing
Marketing
Logistics
Sales
Customers
Suppliers
Information Flow
Production and
Accounting Central
Materials
and Finance Data Management
Human
Resources
QM PS PM
Quality Project Plant
Mgmt. System Maint.
PP SD MM
Workflow Prod. Sales & Materials
Planning Distrib. Mgmt.
HR AM
Human Asset
Resources Mgmt.
CO
Controlling