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V What is leadership?
V Traits of effective leaders
V Factors affecting leadership
V Leadership styles
V Change leadership
V Theories of leadership
V Survey
V Analysis
V Few examples
V Conclusions
V Leadership is a state of mind.
The
Perfect
Leader
Autocratic ?emocratic
Laissez-faire Paternalistic
V Autocratic (Authoritarian)
Ô Leader makes decisions without reference to
anyone else
Ô High degree of dependency on the leader
Ô Can create de-motivation and alienation
of staff
Ô May be valuable in some types of business
where decisions need to be made quickly and
decisively
V ?emocratic (Participative)
Ô Encourages decision making from different
perspective
Ô May help motivation and involvement
Ô Workers feel ownership of the firm and its ideas
Ô Improves the sharing of ideas
and experiences within the business
Ô Can delay decision making
V Laissez-Faire (?elegative)
Ô 0Let it beǯ Ȃ the leadership responsibilities are shared
by all
Ô Can be very useful in businesses where creative ideas
are important
Ô Can be highly motivational, as people have control
over their working life
Ô Can make coordination and decision making time-
consuming and lacking in overall direction
Ô Relies on good team work
Ô Relies on good interpersonal relations
V Paternalistic:
Ô Leader acts as a 0father figureǯ
[
S
C [
è benevolent
R
E è[ critical
developmental
RESP-?E-TS
Respondents Benevolent Critical ?evelopmental
Ê
Ê
Ê
Ê
Ê
Ê
Ê
Ê
Ê
Ê
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?istribution
^
^
V ?ominant style for majority of respondents
is 0benevolentǯ.
V Back up style is 0criticalǯ in this case.
Federal Express Leadership ºualities
It has a system for rating aspiring leaders according to 9 attributes:
Ô Charisma
Ô Individual consideration
Ô Intellectual stimulation
Ô Courage
Ô ?ependability
Ô Flexibility
Ô Integrity
Ô Judgement
Ô Respect for others
Lufthansa leadership Compass
It includes the following six key categories, which set out
a range of skills and behaviors including: vision,
decisiveness, concern for people, self-reflection and
professional know-how:
V Entrepreneurial leadership
V Breakthrough problem solving
V Winning others
V Leading people
V Attitude and drive
V International business competencies
Phillips leadership Competencies
Six Leadership Competencies define the behavior that is required to
achieve business success in Phillips:
V Shows determination to achieve excellent results
V Focuses on the market
V Finds better ways
V ?emands top performance
V Inspires commitment
V ?evelops self and others
Shell leadership framework
The Leadership Framework used by Shell includes nine key
elements as indicated below:
V Builds Shared Vision
V Champions Customer Focus
V Maximizes Business pportunities
V ?emonstrates Professional Mastery
V ?isplays Personal Effectiveness
V ?emonstrates Courage
V Motivates, Coaches & ?evelops
V Values ?ifferences
V ?elivers Results
Vodafone global leadership competencies
The Vodafone leadership competencies underlying their
Global Leadership Program are divided into five
categories:
V Values communication
V International team development
V Strategic vision
V Building organizational capability
V Commercial drive
V Effectiveness of the leader depends on
both the content of the interaction and the
leaderǯs style.
V A leader is a coach who has the final
say, but gathers information from staff
before making a decision.
V Leaders should be both relationship & task-
oriented.