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Ê
   
` Kamala knew that something was wrong when Jagan got back at his desk.
Jagan had been with Akash & Akash with 20 years.He was sincere, hardworking
an also a strong supporter of the company.Kamala joined this according firm
one year ago,after passing her C.A. exams.
One morning ,Jagan was moody and upset .When Kamala was wishing him a good
morning, Jagan said :dzLook here,Kamala, I have been denied a senour position.I
am working 60 hours per week for the last 20 years.This company wants me to
wait for some more time.dz
Kamala asked him,dzwhat r u going 2 do ? Jagan replied,dzI donǯt knowdz.
Later on Jagan began behavinhin a different way.he used to come late n go early.On
Sunday,when Kamala went 2 off. 2 collect some papers, she noticed Jagan was
copying some soft ware used on auditing n consulting.Jagan became 2 do some
consulting work fr small firms.He also said that long term service was not
recognised in that co..Kamala Was Distrubed by this event.
Issue:
1-What r ethical issue in this case?
2-What suggestions u would like 2 giv
M

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` The study of ethics has become an important

ingredient of the syllabus of management
school in recent years. This is because of
ethical issues that have come to the forefront
as a result of many well Ȃknown failures of
Corporates.
Ethics reflects a societyǯs notion about the
rightness or wrongness of an act.
Ethics generally described as a set of
principles or moral conduct.
Wh 





h



` Ethics is a conception of RIGHT and WRONG

behaviour.
` Defining when our actions are moral and
when they are immoral.
` Ethical business behaviour is expected by the
public,it facilates and promotes good to
society,improves profitability,fosters business
relations and employee productivity,reduces
criminal penalities ,protect employee from
harmful action by their employer.
` musiness ethics are the key to profits. If
clients and customers don't trust you, and
your business ethics, they will not do business
with you.
` Would you buy from a company you didn't
trust? Of course not!
pM Mp   M 

M
` musiness ethics have become a hot-button
topic. There are often ethical conflicts
between making money, and doing what is
right. There can be dilemmas about doing
what is best for your employer, what's best
for your own career, and what's best for the
customer. musiness ethics is about
negotiating these mine-fields. Here are Top
10 Principles for Positive musiness Ethics:
` Õ
 
 




















mE +
Many years ago two salesmen were sent by a KANPUR shoe manufacturer to
VILLAGE to investigate and report back on market potential.
The first salesman reported back, "There is no potential here - nobody wears
shoes."
The second salesman reported back, "There is massive potential here - nobody
wears shoes."
LEARNING

This simple short story provides one of the best examples of how a single
situation may be viewed in two quite different ways - negatively or positively.
We could explain this also in terms of seeing a situation's problems and
disadvantages, instead of its opportunities and benefits.
When telling this story its impact is increased by using exactly the same form of
words (e.g., "nobody wears shoes") in each salesman's report. This emphasises
that two quite different interpretations are made of a single situation.
` 









 





 


` A blind man had been waiting a while at a busy road for someone
to offer to guide him across, when he felt a tap on his shoulder.
"Excuse me," said the tapper, "I'm blind - would you mind guiding
me across the road?"
The first blind man took the arm of the second blind man, and
they both crossed the road.
Apparently this is a true story. The first blind man was the jazz
pianist George Shearing. He is quoted (in martlett's Anecdotes) as
saying after the event, "What could I do? I took him across and it
was the biggest thrill of my life."
LEARNING
There are times when we think we cannot do something and so do
not stretch or take a risk. meing forced to stretch and take a risk
can often help us to reduce our dependencies (on others, or our
own personal safety mechanisms), and to discover new
excitement and capabilities.
` 1-musiness Ethics are built on Personal Ethics.
There is no real separation between doing
what is right in business, and playing fair,
telling the truth and being ethical in your
personal life.
` 2. musiness Ethics are based on Fairness.
Would a dis-interested observer agree that
both sides are being treated fairly?
` Are both sides negotiating in good faith?
` Does each transaction take place on a "level
playing field"?
If so, the basic principles of ethics are being
met.
` ü. musiness Ethics require Integrity. Integrity
refers to whole-ness, reliability and
consistency. Ethical businesses treat people
with respect, honesty and integrity. They
back up their promises, and they keep their
commitments.
` musiness Ethics require Truth-telling. The days
when a business could sell a defective
product and hide behind the "buyer beware"
defense are long gone. You can sell products
or services that have limitations, defects or
are out-dated, but not as first-class, new
merchandise. Truth in advertising is not only
the law, business ethics require it.
` *-musiness Ethics require Dependability. If
your company is new, unstable, about to be
sold, or going out of business, ethics requires
that you let clients and customers know this.
Ethical businesses can be relied upon to be
available to solve problems, answer questions
and provide support
` A-musiness Ethics require a musiness Plan. A
company's ethics are built on its image of
itself and its vision of the future and its role in
the community. musiness ethics do not
happen in a vacuum. The clearer the
company's plan for growth, stability, profits
and service, the stronger its commitment to
ethical business practices
` 6-musiness Ethics apply Internally and
Externally. Ethical businesses treat both
customers and employees with respect and
fairness. Ethics is about respect in the
conference room, negotiating in good faith,
keeping promises and meeting obligations to
staff, employers, vendors and customers. The
scope is universal
` X-musiness Ethics require a Profit. Ethical
businesses are well-run, well-managed, have
effective internal controls, and clear
expectations of growth. Ethics is about how
we live in the present to prepare for the
future, and a business without profits (or a
plan to create them) is not meeting its ethical
obligations to prepare for the future well-
being of the company, its employees and
customers.
` musiness Ethics are values-based. The law,
and professional organizations, must produce
written standards that are inflexible and
universal. While they may talk about "ethics",
these documents are usually prescriptive and
refer to minimal standards. Ethics are about
values, ideals and aspirations. Ethical
businesses may not always live up to their
ideals, but they are clear about their intent

MÊ p  Ê  
Ê Ê 
` All people belong to various organisations.
We face some ethical and dilemmas
regarding the right and wrong when values
are in confict. All the organisations expect
loyalty from the employees.Modern society
has become a cynical society with Ǯdistrustǯ
and Ǯmistrustǯ of scientists,business leaders
and managers.Unethical practices