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c
Chapter 10
1. General structure of Queuing System
Arrival Process
Service System
Queue Structure
2. Operating Characteristics of Queuing
System
3. Queuing Models
Deterministic Models
Probabilistic Models
4. Poisson-Exponential Single Server
Model ʹ Infinite Population
5. Poisson-Exponential Single Server
Model ʹ Finite Population
6. Poisson-Exponential Multiple Server
Model ʹ Infinite Population
r
According to source
According to numbers
According to time
Single server facility
Multiple, parallel facilities with single
queue
Multiple, parallel facilities with multiple
queues
Service facilities in a parallel
_ average number of
customers in the system
_ average
waiting time of a customer to get service
_ average time a
customer spends in the system
_ relative frequency
with which system is idle
_
Arrivals are Poisson with a mean arrival
rate of, say ʄ
To illustrate,
r r! demonstrates a
situation in which it is desired to raise the level
of service to such an extent that the average
queue length drops to a certain given level.
This will have cost implications as well ʹ an
increase in the budget due to an increase in
the cost of providing service
¢
¢
_ vho of the two should be preferred?
!
" Repairman should be preferred.
_
Arrivals are Poisson with a mean arrival
rate of, say ʄ
1. Là = 1 customer
2. và = 3 minutes
3. P (>2) = 1/8
4. L = ¼ customer
For a single server system, the
arrival rate = 5 customers/hour
and service rate = 8
customers/hour. vhat is the
probability that at least 3
customers will be found in the
system at a given point in time?
1. (5/8)3
2. 1 ʹ (5/8)3
3. (1 ʹ 5/8)3 (3/8)
4. (5/8)2
Mark the wrong statement_