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CENTAUR LAKE VIEW

SRINAGAR
PRESENTED BY:
MAJID BASHIR
2ND YEAR
NCHM ROLL NO. 094588
DBIHM GOBINDGARH PUNJAB
INTRODUCTION
• Its is a place of Gods. Majestic with its mountains tranquil with
its serene lakes. a valley of flowers Kashmir. where Spriing
summer autum and winter weave their own special magic
Paradise on earth and the setting for
hotel..."CentaurLakeview Hotel" preached like pearl drop on
the edge of the Dal Lake and rimmed by majistic mountains
with spectacular view of Kashmir's unspoilt nature.
• "Centaur" a purpose built meticulously designed by the
celebrated architect,josef stein with a unique complex, the
complex merges with its natural environment. the Luxurios
"Centaur is designed to give a spectacular view of the lake
from each of its 251 specious rooms. speciality Restuarnts
boats of continental, eastern and local cuisine, and a 24
hours Restuarnt.
• The Hotel offers specious lounges , restuarnts , meeting halls
exclusive swimmming pool and tennis courts and "SKICC" a
state Goverment concern within the complex, provides world
class convention facilities.
The complex comprising "CENTAUR" AND "SKICC" is
surrounded by a montage of dal lake's placid, HouseBoat-
nestled water and flanking of high mountains ridged with
chinar trees, sprawls the magnificent complex.
ABOUT HOTEL

• Centaur Lake view is a Hotel overlooking the Dal Lake in Srinagar


Kashmir.
• Centaur Lake View Hotel is a spectacular 5 star hotel, bounded by
the world famous Dal Lake from three sides. The hotel's central
location and close proximity to many of Srinagar's attractions make
it the perfect base for both holidaymakers and business travelers.
The responsive staff is always at hand to help make your stay at
Centaur Lake View Hotel an unforgettable experience.
• Centaur Lake View Hotel offers stylish rooms, with a wealth of
modern amenities. The hotel has 242 well appointed rooms which
are equipped with everything you might need, including satellite
television, Direct STD/ISD and Hot & Cold Water facility. The
comfort of accommodation and service are, undoubtedly, second to
none.
ACCOMODATION AT CENTAUR
LAKE VIEW HOTEL SRINAGAR :
• Room Facilities at Centaur Lake View Hotel Srinagar include the provision
of luxurious accommodation option with 242 finely furnished rooms. The
hotel offers quite a wide range of options to choose from according to your
purpose, preference and budget. You can take your pick from any of the
Standard Single Rooms, Standard Double Rooms or Standard Twin Rooms.
Each of the rooms has been designed and arranged keeping in mind the
needs and choice of the discerning guests.

• Rooms at Centaur Lake View Hotel Srinagar offer not only the basic
amenities, but also makes sure that your moments of leisure are spent in an
enjoyable manner. Each room at this hotel which is one of the top Hotels in
Srinagar in India, is fitted with a satellite cable color television so that you
don't miss out any of the episodes of your favorite daily soap. Watch a
movie or catch up with the latest headlines of the hour. If you are not in a
mood to go out, you can stay inside and be sure that you will never have a
single dull moment.
DINING AT CENTAUR LAKE
VIEW HOTEL SRINAGAR :

• Centaur Lake View Hotel Srinagar in Srinagar brings to you its in-
house restaurant which serves some of the finest of Indian cuisines.
Sample the flavour of the region as you experience an abundance
of fresh produce, exotic herbs and spices.
• The lip smacking variety of local specialties will surely leave you
wanting for more. The restaurant also offers Continental delicacies
with quite an authentic subtle touch. The hotel also features a bar
where you can unwind.
Conference at Centaur Lake View
Hotel Srinagar :
• Centaur Lake View Hotel Srinagar in Srinagar includes
the provision of business and conference facilities of
international standard.
• The available meeting and function space is ample and
come with the latest range of arrangements and
equipments.
• The hotel also gives you the facility of secretarial service
to help the proceedings of a business meeting. Apart
from important corporate events like business
discussions or product launch programs, private
occasions like wedding reception parties can also be
arranged at this venue.
Recreation at Centaur Lake View
Hotel Srinagar :
• One of the most popular Hotels in India, it includes the
provision of leisure and recreation facilities too. The hotel
features a fabulous fitness center and a health club well
equipped with the latest fitness accessories. Now, you
can work out in style and stay fit and fine even when you
are on this relaxing holiday. You can also sweat it out at
the tennis court and try out those shots. If you are feeling
a bit lazy to go out, you can stay inside and be assured
of quite an enjoyable time as the hotel gives you the
facility of a games room.
• This hotel also offers car rental service, car hire facility,
doctor on call, tour desk and more such other services.
All this makes it one of the top Hotels in Srinagar in
India.
TARIFF (EUROPIAN PLAN)
Single  Room Rs. 4500.00
Double Room Rs. 5500.00
Executive Suite Rs. 8000.00
Deluxe Suite Rs. 11000.00
Pres. Suite Rs. 15000.00
Extra Bed Rs. 800.00
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NOTE: Above Tariff is on European Plan

             Service Charges extra 10% on above Tariff

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Group Tariff On Request
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Meal Rates

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Breakfast  Rs. 300.00
Lunch Rs. 450.00
Dinner Rs. 450.00
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NOTE: Above rates are inclusive of Service Charges.

             VAT extra as applicable.


LOCATION
Centaur Lake View Hotel - Srinagar.
Chasmesahi, Srinagar,
J & K - 190 001.
Telephone : 91-0194-2501236-38 /
2501240-45              
Fax : 91-0194-2501217 & 2501145
EMAIL:info@centaurhotelsrinagar.com
www.centaurhotelsrinagar.com
INTRODUCTION
• Apart from rooms, a hotel derives a large portion
of its profits from service of food & beverages.
• For a hotel essentially to an elite business
clientele like the Hotel they assume utmost
importance since the occupancy generally
remains above average.
• Food is provided by, in a hotel, through various
service outlets. These service outlets have a
specialty, which is so unique that makes them
highly competitive and watering.
INTRODUCTION

• House keeping is the department of hotel who is mainly


responsible for the cleaning in rooms as well as in all
public area (lobby, restaurant, bar, toilets etc) of the
hotel.
• They are also main source of income in the hotel
because they give beautiful & pleasant environment to
the rooms & public areas
RESPONSIBILITIES OF
HOUSEKEEPING DEPARTMENT
• Staff training
• Organization and coordination of company’s policies.
• Guest laundry and dry-cleaning
• In house laundry
• Horticulture
• Linen room – functioning
• Staff uniforms
• Lost and found
• Maintaining inventories and other records
• Purchase of cleaning equipment and other agents
• Carpets
• Renewal of upholstery, furnishing linen
• Budgeting
• Recruitment of new staff
• Dealing with guest queries and complaints
HOUSEKEEPING CONTROL
DESK
• Control Desk is the nerve center of the housekeeping department and is
responsible for various jobs. It is handled by a Control Desk Supervisor
• The desk receives calls for maintenance requests as well as guest
complaints
• Using the Occupancy Sheet prepared by the Room Attendant, the
Control Desk Supervisor prepares a Housekeepers Report which is sent
to the Front Office and Accounts Department
• The Control Desk Supervisor determines the departure rooms from the
computer and informs the Floor Supervisor who then informs the Room
Attendants on each floor so as to clean the rooms thoroughly
• The message light on all the floors is controlled by the Control Desk
Supervisor
• Distribution and receipt of all floor and public areas keys is done from
here
• Communicating and co-ordinating with other departments
• Changing the room status on the computer system
REGISTERS MAINTAINED
• Soiled and fresh linen register
• Bathrobe register
• Cloakroom register
• Executive locker room register
• Linen logbook
• New linen register
• Linen inventory register
• Linen- in- store register
PUBLIC AREAS

• It is said ‘that the first impression is the last impression’


and it is not more apt than in a hotel. The lobby is the
first glimpse that a guest gets of the hotel.
• Not only the lobby but also all areas in front of the guest
are the responsibility of the housekeeping department
like the floors, restaurants, cloakrooms, swimming pool
and all other areas of guest contact. The aesthetic
upkeep, cleaning and maintenance of these areas are
the duties of the housekeeping staff. Thus they must
look their best at all times.
• The cleaning of the public area is generally carried out in
the night, as it will cause least amount of disturbance to
the guest due to the noisy and heavy equipment used.
LINEN ROOM AND UNIFORM
ROOM

• The linen room is situated alongside the laundry


and the housekeeping desk. This area is
responsible for storage, inventory and control of
linen used in the hotel. The uniform room is a
part of the linen room and it supplies uniforms to
all the employees of the hotel. There are two
linen room supervisors.
LAUNDRY

• Laundry is situated next to the linen room


and has a connecting window. The
Laundry provides clean linen to the linen
room in exchange for dirty linen. It has a
separate section for guest clothes and a
separate section for employee uniforms
and hotel linen.
LOST AND FOUND

• Any article left behind by a guest is


deposited at housekeeping desk, which is
then entered in the lost and found register.
This entry is made with details such as
date, description, name of guest, room #,
finders name, clock no., etc.
KEY CONTROL

• The housekeeping department has the


maximum number of keys and to ensure
the security of the property and safety of
the guests it is necessary to have strict
control over the keys.

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