THE DYNAMIC OF EFFECTIVE

TEAM WORK Training

“Identify Effective Team Behavior”

Bandung, 18 - 21 April 2011 By : Kanaidi, SE., M.Si

kana_ati@yahoo.com
What is team?

In a team,
 People depend on each other;
 May or may not work in the
same physical location,
 Combine to achieve something
together
Team Building

 The process of working with a

team to clarify its task and how
team members can work together
to achieve it.
 A strategy that can help groups to
develop into a real team is “team
building”
Key actions in Team Building
 Setting and maintaining the teams
objectives and standards
 Involving the team as a whole in
the achievement of objectives
 Maintaining the unity of the team
 Communicating efficiently with the
team
 Consulting the team – members
before taking any decisions
Stages of Team Growth
 Stage I: Forming - Provide clear direction to establish the
team’s purpose, setting goals, etc.,
 Stage II: Storming – Provide strong, hands-on leadership
to keep people talking and task-focused
 Stage III: Norming – Codes of behaviour becomes
established and an identifiable group culture emerges.
People begin to enjoy each other’s company and
appreciate each other’s contributions
 Stage IV: Performing – Teams that reach this stage achieve
results easily and enjoyably. People work together well
and can improve systems, solve problems and provide
excellent customer service.
 Stage V: Adjourning – Temporary project team reaches
this stage; celebrate their team’s achievements.
 Team Effectiveness Model
Organizational and Team
Team Environment
Team Design
Effectiveness
• Reward systems •Task characteristics
• Achieve
• Communication •Team size organizational
systems •Team composition goals
• Physical space
• Satisfy member
• Organizational needs
environment
Team Processes
• Organizational •Team development • Maintain team
structure •Team norms survival
• Organizational •Team roles
leadership •Team cohesiveness
Team Design Elements
 Task characteristics
– Better when tasks are clear, easy to implement
– Task interdependence
– Share common inputs, processes, or outcomes

 Team size
– Smaller teams are better
– But large enough to accomplish task

 Team composition
– Members motivated/competent to perform task in a
team environment
– Team diversity
Helpful
  Team Behaviour
 Keeping the peace
 Being a friend
 Being enthusiastic
 Giving opinions
 Generating ideas
 Initiating
 Solving problems logically
 Relieving tension with humour
 Seeking approval
 Encouraging others
Key factors to successful
performance of a team – S.C.O.R.E

Strategy
Clear Roles and Responsibility
Open Communication
Rapid Response
Effective Leadership
Key factors to successful
performance of a team – S.C.O.R.E
 Strategy:
 Shared purpose
 Clearly articulated values and ground rules
 Understanding of risks and opportunities facing the team
 Clear categorization of the overall responsibilities of the
team
 Clear Roles and Responsibilities:
 Clear definition of roles and responsibilities
 Responsibility shared by all members
 Specific objectives to measure individual results
Key factors to successful
performance of a team – S.C.O.R.E
 Open communication:
 Respect for individual differences
 Open communication environment among team
members
 Rapid response:
 Rapid response to the team’s problems
 Effective management to change in the internal and
external environment
 Effective Leadership:
 Team leader who is able to help members achieve the
objective and build the team
 Team leader who can draw out and free up the skills
of all team members, develop individuals
“Coming together is a beginning
Keeping together is progress; and
Working together is success”

Questions?