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OUTLINES
Vision,
Mission, Strategy CSR of Foxconn Market Forces Analysis Stakeholders Engagement & Phase Model Key Issues & Gaps Recommendations Conclusion
Founded
1974, Taiwan World largest contract manufacturer of 3C products 500 largest global Co. Taiwan, HK, London, China
VISION
Cost Advantages Vertical Integrations Devotion to greater social harmony and higher ethnical standards
Total
MISSION
Provide
STRATEGY
Develop
strategic relationship with industry leaders Focus on the development of global logistics capabilities Expansion of production capacity Vertical Integration Maintain technology advance and flexible production capabilities New Products
OF FOXCONN
Foxconn
Global Social & Environmental Responsibility Committee an Executive Director was appointed to lead this group. Some areas of the CSR of Foxconn: (A) Employees Work Life Balance, Program provides e.g. caring for newborn babies & managing family finance Employee Education, e.g. Industrial Engineering Academy in ShenZhen
Source: Foxconn, 2008, Corporate Social & Environmental Responsibility Report.
are 10,000 have participated under Foxconns sponsorship. Supplier Employee Education & Development for line operators. Occupational Health and Safety 700,000 employees world-wide, safety culture: zero incidents and zero injuries focus on prevention
(c) Community Initiatives Yongling Foundation was established in Taiwan & work together with China Communist Party in China medical care, education, poverty, alleviation, culture & safety. Support for minority populations
world-wide
screen supplier, will terminate business relationship if they involve the following: Child labor Forced or prison labor Release of poison or hazardous materials to the environment or violate environmental laws Working conditions that damage employee health
Buyers Pressure
STAKEHOLDER ENGAGEMENT
Stakeholder Communication
Satisfaction Survey, Employee Hotline, Presidents Letter Box Customer Audits, Business Meetings Scheduled Meetings, Annual CSER Review BOD Meetings
Results/Issues
Proper work environment, barrier free communication Code of Conduct, CSER audits, International forums, Carbon disclosure Project & hazardous substances Increased ROI
Degree of Power
Weak
Employee
Customer NGO
Shareholder
Strong
Strong
Strong
SUSTAINABILITY PHASE
Rejection Non Responsiveness Compliance
Efficiency
- Systematic Attempts
Strategic Proactivity
- Proactive Sus. Strategy as source of CA
Sustaining Corporation
KEY ISSUES
No. of Suicide incidences increase in Foxconn;
Public
blaming on CSR Complaint on harsh working environment & militaristic working style
More than 40 France Telecom employees have taken their lives since 2008
http://www1.voanews.com/english/news/europe/France-Investigates-Suicides-at-Telecommunications-Companyhttp://www1.voanews.com/english/news/europe/France-Investigates-Suicides-at-Telecommunications-Company-90571979.html
14.8 % 13.0 %
Note: Number of suicides per 100,000 of the population. * Selected rural and urban areas in China; ** Hong Kong SARSource: World Health Organization, Most Recent Years Available. Data as of May 2003. Downloaded in August 2005 from WHO web site at: www.who.int/mental_health/prevention/suicide/suiciderates/en/print.html
Has policies sanctioning any practice of compulsory overtime and all overtimes are results of employees' voluntary participations
Harsh working Has conducted a nonconditions tolerance policy to anyone Militaristic working style who imposes any kind of physical punishment to her employees/subordinates
RECOMMENDATIONS
Innovation in technology, reduce consumption and labour requirements. Pay more attention to stakeholder - employees
Cultural /Social Study on community values Damage control for bad press received on employee treatment can jeopardize relations with suppliers
RECOMMENDATIONS
Screen
employees to detect those having psychological problems or those with family history of depression.
Minimize OT by raising basic salary Piped in music to create a stress less working environment (Muzak & Hawthorne Studies improved productivity, less stressful) Engage independent and reputable external audit committee to Audit their HRM policies and implementations and NGOs
CONCLUSION
Foxconn adopts good CSR & employee practice as evidenced by their many contributions to the local community and by the above average facilities provided at their campuses.
The recent happenings are not a direct result of any practices, uncommon to the working conditions in China.
Employee suicide statistics in European countries are as high but have not drawn worldwide attention.
QUESTIONS
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THANK YOU
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