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Writing a Business Plan

If you fail to plan, then you plan to fail Harvey Mackay the plan is useless, but planning is essential - Dwight D. Eisenhower

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About the speaker


 Mohd

Fadhilullah Tudun Bin Haji Hassan @Mohd Hasbolah Bobby  Entrepreneur, Computer Trainer and Business Counsellor  Interests: IT, Biz and Education  Contact:
Phone: +673 8651632  E-mel: bobbyofbrunei@yahoo.com

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Introduction
 Getting  Name  From

to know each other

Where  Hobby and Interests  Occupation/Employment/Business  Reason for Attending Workshop

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Business Plan Series Dates




Session 1 (24 June 2011)


  

Introduction to Business Plan Business Plan Structure Company Profile and Startup Table Products and Services Market Research, Analysis and Strategy Human Resource Management Financial Analysis Making a Business Plan Using IT Presentation
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Session 2 (1 July 2011)


  

Session 3 (8 July 2011)


  

What is a Business Plan?


 It

is a medium to communicate your business idea  It is a document that shows the inner workings of the business.  Business Blueprints and Roadmap

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Business Plan Crash Course


 Business

Plan Structure  Business Profile  Products and Services  Market Research and Market Strategy  Organization  Operation Strategy  Financial Strategy  Winning Strategy
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Whats the Purpose of a Business Plan?


 

Business Profile To convince investors/bankers of the business feasibility. The Business Roadmap To clarify the structure of the business and how it will be managed. Operations Manual To communicate to employees on their responsibilities in relation to the company objectives. The Style of the Business Plan will differ with different purposes.
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What Biz Ideas Can You Plan?


 

 

Conventional but Feasible e.g. restaurant, stall, bakery, workshop, retail shop, School Simple evaluated by the business plan writing, and how you can make it different.

 

 

Innovative but Unproven e.g. new franchise, technology company, new inventions Challenging evaluated by the Business idea and its feasibility
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The Perfect Business Idea


Expertise

Passion

Business Model

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Where to learn to create a Biz Plan?


 Books


Bookstores, Libraries  Internet


www.bplans.com, www.sba.gov, www.shelllivewire.com, www.livewire-brunei.com, www.howstuffworks.com, www.soyouwanna.com, www.entrepreneur.com, www.google.com.

 Courses

Sinaut Entrepreneurial Development Centre  LiveWIRE Business Plan Series  iCentre - Think Big Biz Plan Workshops

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Formal Business Plan Structure


       

Cover Table of Contents Executive Summary Business Profile Products and Service Operations Strategy Marketing Analysis Market Strategy

    

Organization Strategy Operation Strategy Financial Analysis and Forecasts Milestones, Future Plans and Exit Strategy Appendices

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Executive Summary

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Executive Summary
 Often

Written Last, Shown First.  Make it interesting for the reader.  Make the reader want to read more.  Make it simple point form for every section, or a simple abstract summary.  1 or 2 pages Maximum.  E.g. 30 second Movie Preview
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Business Profile
 

Introduce the business Legal Structure of Business




Sole Proprietor, Partnership, Sendirian Berhad, Koperasi Food, Service, Manufacturing, IT,

   

Nature of business


Mission and Objectives Startup Cost Milestones/Achievements


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Products and Service


 What

is it?  Who are you going to sell it to?  What problem is it solving?  How much will it cost them?  What makes it unique?  Intellectual Property Involved?  Sales Forecast
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Market Analysis
    

Who are you going to sell to? Who are your competition? What do they do? SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats) What are the Market Forces that affects you? Political, Economic, Social, Technological (PEST) Factors for Success

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Market Strategy
 How

are you going to tell your customers that you are there?  4 Ps
Product  Price  Place and Distribution  Promotion


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Human Resource Management


     

Who are involved? Organization Chart Personnel Roles and Responsibilities Personnel Qualifications Key Roles/Management Payroll Cost

Manager Admin Worker 1 Worker 2 Assistant Worker 3

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Operations Strategy
      

How is the business going to run? How is the business making money? Location and Working hours Product Life Cycle - e.g. Agricultural vs Retail Production Process


Input Process

Output

Technology/equipment Involved Sales Forecast in relation to Operations or Season (can also be in product section)
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Financial Analysis and Forecast


      

Start up costs Sales Forecast Personnel/Payroll Cost Profit and Loss Cash flow Forecast Balance Sheet Break-even analysis

90 80 70 60 50 40 30 20 10 0 1st Qtr 2nd 3rd Qtr 4th Qtr Qtr

nett income Expenses nett

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Future Plans and Exit Strategy




What are you going to do with the business in the long-term:


    

Expand Sell Handover to family member Go Public Get Merged or Acquired If Bankrupt or unsuccessful what will you do?

or if anything goes wrong.




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Appendices
 Marketing


Materials

Research Materials and Results  Sample of Advertisements  Survey  Results


 Full


Financial Tables

2-5 years

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Business Profile

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Business Profile
  

Introduce the business and its history Biodata of the Business




Name, Location, Contact no., Year Started, etc. Sole Proprietor, Partnership, Sdn Bhd, Cooperative Food, Service, Manufacturing, IT, etc

Legal Structure of Business




 

Nature of business


Startup Cost or Milestones/Achievements


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Vision and Mission


 Vision


vs Mission

Mission What is the desired Goal  Vision How you see the future
 Why

does the Business Exist?  The Purpose of the Business.  Usually Intangible, Broad, and Abstract

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Examples of Mission
- to organize the world's information and make it universally accessible and useful.  Rich Dad Companys - to elevate the financial well-being of humanity  Microsofts - To help people and businesses throughout the world realize their full potential
 Google's
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Objectives
 

What you need to do to achieve the mission Objectives are SMART:


    

Specific Measurable Attainable/Achievable Relevant Timely

This might be clearer after the biz plan is done

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Examples
 To

earn $1 million dollars in revenue in the 2nd Year  to sell 1000 units in the first year  to achieve 50% market share in the 2nd year.

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Exercise
 Create


you Business Profile

Business Name  Legal Structure  Nature of Business  Products and Services  Mission and Objectives

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Startup Costs Accounting Terms


    

Capital money that was put in by the owner. Liability money put in by banker/investor to be paid back. Assets property that can be turned to cash Expenses purchases or payments that cannot be redeemed for cash Income Money coming in from business operations or sales.

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Startup Costs Assets and Expenses




Assets


Expenses


Assets Purchase
  

Legal Expenses
 

Equipment Furniture Building Cash in hand Raw materials Work In Progress

Registration Business License

Current Assets
  

Initial Operation Expenses


   

Rental Deposit Utilities Marketing Employees

Intangible Assets (IP)

Decorations and Design


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Exercise
 Create



your Startup Table

Assets
Fixed Assets  Current Assets  Intangible Assets

Expenses
Legal  Initial Operation  Renovations

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Products or Services

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Know your product or service


 What

do you provide?  What are the Features and Benefits.  What makes it unique?  To who do you provide?
Business to Business (B2B)  Business to Customer (B2C)


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Features vs Benefits
 

What you offer E.g.


     

 

What customers get E.g.


     

Food Phone House Hotel Room Furniture Gym

Satisfaction/Full Communications Home Rest/Sleep Comfort Health/Look Good

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Intellectual Property Rights




  

Copyright Books, Software, Audio, Video Trademark Logo, Signage Patent Inventions, Mechanisms Design Physical Appearances

E.g. Android OS, iOS

  

Android Logo, Apple Logo The combination of the chips and circuits The look and feel of the phone.
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What to Who? Product to Consumer Matrix


PC Consumer Student Professionals Office Geeks/Gamers  High End Medium      Low End 

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Market Research

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Resources on Marketing


Books
 

Ziglar on Selling zig ziglar Salesdogs Blair Singer Smallbusiness.yahoo.com, bnet.com, salesdogs.com, howstuffworks.com, en.wikipedia.org LiveWIRE BSOM EDC Pemasaran yang berkesan, Jurujual Profesional
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Websites


Courses
 

Why is Market Research Necessary?




To know your customers




To know your competitors


 

See what type of people or how many would be interested? Where can you get your customers? How much people will want to pay?

Who they are What they do/provide? What are their Pros and Cons

To see how feasible your biz idea is.


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What you need to know first


 Understand


your products or service

Its benefits, quality

 Your


basic operations and product life cycle e.g. farming, manufacturing, etc
Seasonality (weeks, months, years)

 Your


Products History

Price, Promotions, Distribution

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Where can you get Market Research?


 Primary

Research research you get and analyze yourself  Secondary research research that has already been done

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Primary Research
    

Phone Call SMS Interview Survey Letters

Design, Print, Photocopy, Gather, Data entry and Analyze Use Internet e.g. Facebook and Survey Poll.

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Secondary research


www.depd.gov.bn Department of Economic Development and Planning


 

Perancangan Kemajuan Jangka Panjang NBD Brunei Statistical Yearbook 2004

 

Other Government Newsletters Internet


 

Internet statistics www.internetworldstats.com Cia world factbook www.cia.gov

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What you need to Ask?


 How Big is the market?  Market Segmentation. Who


are your Customers? (Dont say everyone)


Age group, Geographic Location, Employment, Income Level, etc.

 Who


are your Competitors/Allies

What they do well or badly.

 What


your targets wants in your product/service?


Price, quality, feature, benefits.
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PEST factors
Factors how does the government affect your market.  Economic Factors how does the economic status affect your market.  Social Factors cultural and social trends.  Technological Factors technology that affects the market.
 Political
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SWOT


Internal
 

External
 

Strength Weakness

Opportunities Threats

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Porters 5 Forces

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Exercise
 Product


and Market Research

What are your Product(s) or Service(s)  Who do you Sell to? Market Size? Segmentation e.g. Age, Income, Occupation  Who else is trying to get your customers?  How does the market affect your business?


PEST, or porter 5 forces

What are your SWOTs

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Market Strategy
Getting someone, who has a need, to know, like and trust you John Jantsch (Duct Tape Marketing)

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Why do you need a Marketing Strategy?


 Focuses

your Marketing efforts more effectively  So you can decide how and when are you going to Market yourself.  So you can allocate the Budget for Marketing Strategies

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How do you choose a strategy?


 Choose


those

That focuses on your target market  Affordable  Effective


Not energy consuming  Not time consuming


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What is your Marketing Mix?


 The


4 Ps

Product Unique Selling Advantage, Packaging and Value added services  Price Pricing of the products compared to competitors.  Place Location of your business or/and Distribution of your products  Promotion Advertising, Public Relations, Word of Mouth, Point of Sale.
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What Promotion Strategies can you do?


         

Fliers Posters Newspaper Brochures Business Cards Exhibition TV Radio Letters/faxes Stationery and gifts

Referrals  Word of Mouth  Direct Selling  New Technologies



    

E-mail Website Web advertising Social networking Blogs

And Many More!!!

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Market Strategy Implementation


 Marketing


Calendar when are you going to implement the strategies?


Look at your production capacity  Look at the market seasonality

 Marketing

Budget how much will it cost during those times.

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Marketing Costs
Month Fliers Business Card Online Exhibition Total 1 2 3 4 5 6 7 8 9 10 11 12 Total

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Marketing Costs Pie Chart

$500.00 , 5%

Fli P O li ibi i
$200.00 , 10% $1,000.00 , 50% $300.00 , 5%

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Exercise Marketing Strategy


 Keep


in mind

What is are your products?  Who do you sell to?  Who is also trying to sell to them?
 How


are you going to reach your customers?


What are your 4Ps  What does your marketing cost you?
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Organization Strategy/ HR Management

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Why do you need an organization strategy?


 Judges

see this as how strong your team can build the business  Investors see this as how good the people are that can make their money.  To calculate costs for Personnel / Payroll  To see any management gaps

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Management Team and Gaps


 Briefly

describe who are in your team (who you already have)  A summary of each team members CV  Also mention what gaps you may have (Team member you may lack)  Mention advisors you may have  Include CV in appendices

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Organization Chart
CEO

Admin

Products/ Service

Sales And Marketing

Finance

HRD

Front Desk

Back Desk

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Roles and Responsibilities


   

Roles or positions Responsibilities Qualifications Salary


Responsibilities Manages Company Manages Finances Manages IT Manages Department Qualifications Degree, MBA Degree, MBA ND or Degree ND or MBA Salary $2,000 $1,500 $1,500 $1,200

Roles CEO CFO CIO MD

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Payroll/Personnel Cost
Month 1 CEO CFO CIO MD TAP SCP Total 2 3 4 5 6 7 8 9 10 11 12

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Operations Strategy

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Operation Strategy
    

What is your business model?




How does your business make money? Cash or Credit/Accrual What do you do? Services or products? When do you produce your products/service What are the monthly running costs?
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How do you receive your payment?




What are your business activities?




What is the business/product cycle?




What are the overhead costs?




Sales Forecast Table


Month Units Sold Sales Price Cost Price Total Sales Total Cost Gross Profit
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10

11

12

Total

How to base the Sales


By Supply/Capacity  How much you can handle and when  Services like restaurants or internet cafe look at capacity (number of chairs)  Products look at how much or when it can be produced, stored, or how fast it can be reordered. By Demand  How much people often want to use your service or buy your product, this can be derived from market research.  Services like restaurants or tailoring look at seasonal behavior of customers  Products look at customers use of products. E.g. addiction to cigarettes
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Overhead Costs
Fixed Costs that are related to running the operations.  May be Unrelated to costs such as:
  

Examples:  Stationery  Rental  Utility Bills




Cost of goods (COGs) Variable Marketing costs Payroll costs

Electricity, Water, Phone, Internet Access

    

Maintenance Loan Repayments License Fees Insurance Taxes


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Financial Analysis

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Resources
 Financial


Books

Accounting for non accountants, accounting for dummies,

 Internet  Courses

LiveWIRE BSOM  EDC Accounting Courses  BICPA-FTMS certified accounting courses



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Why do you need Financial Analysis?


 To

see that the business is feasible in terms of cash  To see that you are making money  So you can plan your expenditures more carefully

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Financial Analysis
 Break-even

analysis  Profit and Loss  Cash Flow Forecast  Balance Sheet

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Break-even analysis


Units S ld Fixed C sts Unit Sales Unit C st Fixed C sts + Variable C st

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What is the purpose?  To see how many units need to be sold to make money. What you need to know?  Units Sold  Sales per unit  Cost per unit  Fixed Costs Note:  this is for a single product, for multiple products you may use average.

$7,000 $6,000 $5,000 $4,000 $3,000 $2,000 $1,000 $0 0


0 $2,400 0 0 $2,400

100
100 $2,400 2000 500 $2,900

200
200 $2,400 4000 1000 $3,400

300
300 $2,400 6000 1500 $3,900

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Profit and Loss Forecast


 

Calculates the amount of money going in (from sales) and out (from operations cost) Factors
 

Income from Sales of Goods or other items Expenses from




Direct Cost of Goods Expenses , Controllable and Fixed Costs Gross Profit and Gross Margin Net Profit

Calculate
 

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Profit and Loss Forecast Sample


1 Gross Sales Direct Cost of Goods Gross Profit Expenses Nett Profit
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10 11 12 Total

Cash Flow forecast




Similar to Profit and Loss, But it looks at:




Other factors of money going in or out other than monthly business operations.
 

In-flow additional loans, owners capital, Out-flow business taxes, assets purchase, renovations, expansion, owners draw/dividends Nett-flow (profit or loss) and accumulated cash (money in bank) Especially useful if you are buying/selling by using credit.

Actual Money going in or out




Ensuring there is money in the bank.


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Cash Flow forecast sample


Month In-Flow Out-flow
Overhead Payroll marketing

10 11

12 Total

Nett Flow Accumulated Cash

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Sample Cash-flow Chart


15000 10000 5000 0 1 -5000 -10000 Nett Flow Accumulated ash 2 3 4 5 6 7 8 10 11 12

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Balance Sheet


Assets


Liabilities


Current Assets


Current Liabilities


Stocks, Cash, Accounts Receivable Equipment, Furniture, Land, Building, Vehicles Patents, Copyrights, Goodwill

Accounts Payable, Taxes,

Fixed Assets


Long-Term Liabilities


Mortgages, Contract Payments

Intangible Assets


Net Worth = Assets Liabilities


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Balance Sheet Sample


Assets Current Assets
Stocks and WIP Cash Accounts Receivable

$ 500 5,000

Liabilities Current Liabilities


Accounts Payable Taxes

$ 500 200 10,000 1,000 11,700

500 Long-Term Liabilities


Bank Loan, Mortgages

Fixed Assets
Furniture Equipment

2,000

Contract payment

5,000 Total Liabilities 500 13,500 Net worth


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Other Assets
Trademark

Total Assets

1,800
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Using IT

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Using the IT to create a biz plan




Using Word
 

Templates, styles and TOCs, Header and Footer, Page number Inserting Graphics, Organization Chart, Tables Using Formulas and relative addresses, importing into word Creating Cash flow and Graphs Slide Design, Animation Schemes, Footers and Printing

Using Excel
  

Using PowerPoint


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Writing and Presentation Tips

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Plan to Make Your Business Plan


 Allocate


the time you need to do certain parts of the Business Plan


Use Calendar/Planner/Diary/Journal  Create a deadline for specific tasks

 If

you are doing in a group (highly recommended) allocate specific tasks for a specified person

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Writing Tips
     

Clear Concise Organized Well Laid Out Natural Positive

     

Well interpreted facts Do not jump to conclusions Show Sources Proofread Make it Perfect Well written executive summary

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Presentation Tips
      

10-15 slides 10-15 minutes Keep it Simple Make it to the point Tell a Story Dress Professionally Practice
 

In front of mirror In front of someone

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Tell a Story
 Introduction

(breaking the ice)  Existing Problem/Pain/Situation  Solution (Product/Service) your are providing  Market Research and Strategy  Who are involved  How you can succeed
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10 tips from David S. Rose


         

Do not look at the screen Do not read your speech Do not do a Live Demo Always use a Remote control Remember handouts are not your presentation Do not tell Jokes.. Ever Do not stroll or fidget Pace the presentation smoothly and evenly Check equipment, own laptop and projector Only the CEO give the money pitch
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Quick Tips


Your idea doesnt just make money, but helps people:




Creates jobs, or provides a service, or provide a solution, alleviates a pain/discomfort

   

Its not just an idea, but a work in progress. You have the numbers to back you up. You have qualified people (employees or partners) involved. Be passionate in your presentation
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Your Mission
1. 2. 3. 4. 5. 6. 7.

Start and Complete Your Business Plan! Choose a business Idea Plan to create biz plan Create a draft Biz plan or exec summary Design and implement market research Analyze Market Research Adapt Biz Plan Strategy to meet Market Analysis

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Thank You, Good bye, and Good luck!

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