MEANING OF RETAIL

Word retail is derived from the French word retailer, meaning to cut a piece off or to break bulk. It implies a first-hand transaction with the customer.

WHY RETAIL MANAGEMENT PROGRAMME?

Retailing in India is witnessing a huge revamping exercise. India is rated the fifth most attractive emerging retail market: a potential goldmine. As per a report by KPMG the annual growth of department stores is estimated at 24%. Ranked second in a Global Retail Development Index of 30 developing countries drawn up by AT Kearney in India.

SCOPE OF RETAIL MANAGEMENT

Retailing is going through a transition phase not only in India but the world over. The traditional food and grocery segment has seen the emergence of supermarkets/grocery chains (Food World, Nilgiris, Apna Bazaar), convenience stores (Convenio, HP Speedmart) and fast-food chains.
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CONTD..
With total sales of US$ 6.6 trillion, retailing is the worlds largest private industry, ahead of finance and engineering. Some of the worlds largest companies are in this sector: over 50 Fortune, 500 companies and around 25 of the Asian Top 200 firms and retailers. Wal-Mart, the worlds second largest retailer, has a turnover of US$ 260 billion, almost onethird of Indias GDP.

WHAT ARE RETAIL EMPLOYERS LOOKING FOR???

SKILL SETS
Basic concept of health , hygiene & Occupational safety for individual, Customers and Colleagues. Capable of good customer services and resolution. Efficient and good professional standards. Good communication skills

RETAIL OPERATIONS
Significant types of retail operations consist of:  Department store  Specialty store  Discount/Mass Merchandisers  Warehouse/Wholesale clubs  Factory outlet
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COURSE OBJECTIVES
To familiarize the students with the basic concepts of Retail Management as understood in the International context. Relate the concepts to real life situations through case study method. Emphasize on Retail Management experiences in India with study of future possibilities.

CONTD..
Facilitate the students in conducting field study of retail business in Delhi, as representing the Indian scenario. To sensitize and develop capabilities among practitioners in the field of Organized Retail Management to enable them to effectively execute Store Management operations. To develope quality manpower to manage the whole Retail value chain leading to ultimate customer satisfaction.
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SELECTION CRITERIA
Candidates are selected based on a comprehensive review of their application form Their past academic performance Work Experience if any

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COURSE STRUCTURE
NO OF SESSIONS: 54 3 Months Classroom training at ACCT India, with a blend of field visits. Placement Assistance to the students.

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RETAIL OUTLETS
Reliance Group, ITC Retail, Aditya Birla Group, Tata Groups Trent & Westside, Subhiksha, Shoppers Stop, Arvind Brands, Future Groups Big Bazaar & Pantaloons, Apparel Chains, Raymond's, Lifestyle International, Spencers etc.
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THANK YOU

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