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KEIC Always At Your Service

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KEIC Always At Your Service Presentation on

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RCM and Information Sources By KEIC

Indian Economy
The 2nd fastest growing economy in the world The 3rd largest economy in terms of GDP in next 5 years The 4th largest economy in PPP terms after USA, China & Japan Among the top 10 FDI destinations. Fastest-growing Asia Pacific market for international tourist spending 8 % economy growth expected to exceed that of China by 2015 Expected to become the 3 rd biggest economy in the world after China and US by 2032

Source: CSO

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RCM and Information Sources By KEIC

Opportunity Retail industry Retail developer Large corporate houses Global retailers (FDI) Foreign brand Source: Images Retail January 2005

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RCM and Information Sources By KEIC

Retail Communications Management Informing Persuading Reminding Source: Retailing Management by Lewy and Weitz

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VM Information Requirements
Visual merchandising and display basics Why display Colour and texture Line and compensation Light and lighting Types of display and display settings Where to display Exterior of the store Display window construction Store interior

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VM Information Requirements
Successful display Mannequins Alternatives to the Mannequin Dressing the three dimensional form Fixture Visual merchandising dressing fixtures Modular fixtures Modular fixtures and systems on store planning Furniture as props Visual merchandising and display techniques

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VM Information Sources
Visual Merchandising and display techniques Attention-getting devices Colour plates Familiar symbols Making and proscenia Sale ideas Fashion accessories Graphics and signage

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VM Information Requirements
Visual Merchandise and Planning
Visual merchandise planning Setting up a display shop Store planning and design Visual merchandising and the changing face of retail Point-of-purchase display Exhibit and trade show design industrial display Fashion shows Trade organisations and sources Career opportunities in visual merchandising

Related areas of visual merchandising and display

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RCM and Information Sources By KEIC


Information Requirements Analysis Accounting and control Brands V/S private label Buying Consumer behaviour Customer service Competitive environment Economics Finance Source: Retail books from KEIC resources
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RCM and Information Sources By KEIC

Information Requirements Analysis Format Future Human resources organisation Information system Intellectual property International scenario Legal and ethical issues Location
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RCM and Information Sources By KEIC

Information Requirements Analysis Marketing/advertising Merchandising Online retailing and e-Tailing Operations Planning Point of purchase (P-O-P) Practice Pricing
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RCM and Information Sources By KEIC

Information Requirements Analysis Personal selling -Promotion Retail research Segmentation -Services Space management, store planning, design layout Strategies Supply chain management Trends Visual merchandising and display
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RCM and Information Sources By KEIC


Consumer demographic
Smaller household Two-income household Migration to suburban area Age mix communities An older population Increasing mobility Growth of subcultures and minorities Diverse household roles Rise in single parent household Widening income group Mood of consumer
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RCM and Information Sources By KEIC

Retail Segment Organised V/S Unorganised Branded V/S Generic or Local Market size Market growth rate Production Per capital consumption

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RCM and Information Sources By KEIC

Retail SectorTotal Consumer Spend : Rs. 20,00,000 cr ($ 445 bn) Retail : Rs. 12,00,000 cr ($ 270 billion) double digit growth expected Organised Retail : Rs. 55,000 cr ($ 12.4 bn) at current prices 40%+ annual growth expected Scope for Organised Retail : Rs. 2,00,000 cr ($ 45 bn) by 2010. Av. Salaries hike of 15+ per cent : there will be lot more consumption. Leading retailers sales' growth : 50-100% in 2005-06

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RCM and Information Sources By KEIC


Retail Format Supermarket Apana Bazaar, Food Bazaar Specialty Store Bata, Planet M Department Store Shoppers Stop The Plaza GFountain Plaza, Chennai The Mall Corssroads, Mumbai The Emporium The Bombay Dyeing The Bazaar Big Bazaar Stop-over In&Out of BPCL Single price denomination Dollar Store, USA Kiosk Pepsi fountain Source: Retail Management by Gibson
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RCM and Information Sources By KEIC

Retail Segment Product categorization Super Premium Premium Medium Economy Low Extremely low

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RCM and Information Sources By KEIC

Responsible growth factors for Retail 1. Scalable and profitable Retail models are available in the country 2. Rapid evolution of New-Age Young Indian consumers 3. Retail space no longer a constraint 4. India on the radar of global retailer 5. Suppliers/brands willing to partner with retailers

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RCM and Information Sources By KEIC

Retail Segment Apparel retailing Big Bazaar Pantaloon Vishal Megha Mart Westside

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RCM and Information Sources By KEIC

Retail Segment Jewellery Titan Industries Ltd. (Tanishq) Gili OyzterBay Carbon Nakshatra Enchante InterGold
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RCM and Information Sources By KEIC

Retail Segment Timewear Titan

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RCM and Information Sources By KEIC

Retail Segment Footwear Royal Sporting House Sports Station Planet Sports Nike Reebok Adidas Woodland
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RCM and Information Sources By KEIC

Retail Segment Footwear Bata Puma Fila Converse Action

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RCM and Information Sources By KEIC


Retail Segment Health and Beauty Care Services Shahnaz Hussain VLCC Lakme Beauty Salons Personal point Body Care Kaya Skin care

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RCM and Information Sources By KEIC


Retail Segment Health and Beauty Care Products 98.4 Global Healthline Guardian Lifecare Health & Glow CSR Trust Pill and Power Medicine Shoppe
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RCM and Information Sources By KEIC

Retail Segment Health and Beauty Care Products Lifespring Tango Himalaya Drug Company Apollo Pharmacies Planet Health

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RCM and Information Sources By KEIC


Retail Segment Consumer Durables (Covers Mobile)
Sony Philips LG Samsung Electrolux Nokia Reliance - Tata Big Bazaar Star India Raymond Provogue Viveks Woolworths

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RCM and Information Sources By KEIC

Retail Segment Food & Grocery Supermarket -Food Bazaar -Nilgiris -Sabka Bazar

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RCM and Information Sources By KEIC

Retail Segment Food & Grocery Hypermarket -Big Bazaar -Giant (Spencers) -Star India Bazaar

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RCM and Information Sources By KEIC

Retail Segment Food & Grocery Discount Supermarket -Subhiksha -Margin Free

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RCM and Information Sources By KEIC

Retail Segment Catering Services McDonald Pizza Hut US Pizza Barista Caf Coffee Day

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RCM and Information Sources By KEIC

Retail Segment Book Retailing Crossword Oxford Landmark Shop-in-shops

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RCM and Information Sources By KEIC

Retail Segment Music and Entertainment Music World PVR Inox Fun Republic

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RCM and Information Sources By KEIC

Retail Segment Future Players Reliance Wal-Mart 250-Malls in coming two years Source: DNA March 25th 2006

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RCM and Information Sources By KEIC

Information Sources Newspaper Periodical Data Database

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RCM and Information Sources By KEIC

Indian Periodical (Newspaper) Business Line (Catalyst) Business Standard (Strategist) The Economic Times (Brand Equity) The Financial Express DNA Daily (Advertising)

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RCM and Information Sources By KEIC


Indian Periodical Advertising Express Asian Photography Better Photography Brand Reporter Business India Business Today Business World Consumer Voice Facts for You
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RCM and Information Sources By KEIC


Indian Periodical Franchise ICFAI Case Portfolio Images of Business of Fashion Images Retail Impact India Today Insight Marketing Master Outdoor Outdoor Today
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RCM and Information Sources By KEIC


Indian Periodical
Indian Journal of Retailing Outlook Pitch P-O-P Retail Biz Reserve Bank of India Bulletin Sarvekshana Strategic Marketing Times of India Photography USP Age Visual Merchandising and Retail Design The Week
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RCM and Information Sources By KEIC


Data Source
Ministry of Statistics and Programme Implementation: http://mospi.nic.in/ Central Statistical Organisation (CSO): http://mospi.nic.in/cso_test1.htm National Sample Survey Organisation (NSSO): http://mospi.nic.in/nsso_test1.htm Reserve Bank of India: http://www.rbi.org.in/home.aspx Planning Commission: http://planningcommission.nic.in/ National Council for Applied Economic Research: http://www.ncaer.org/ Indian market demographic reprot 1998 Census of India: http://www.censusindia.net/

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RCM and Information Sources By KEIC


Data Source
Centre for Monitoring Indian Economy (CMIE) Indiastat.com ISI Emerging Markets KSA Technopak: http://www.ksa-technopak.com/index.jsp KPMG: http://www.in.kpmg.com/about/overview.asp FICCI: http://www.ficci.com/ CII: http://www.ciionline.org/ AC Neilson ORG MARG: http://www.acnielsen.co.in/home.asp TAM: http://www.tamindia.com/tamindia/index.htm The Marketing Whitebook Market forecast and indicators 1997-2007

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RCM and Information Sources By KEIC


Foreign Periodical Advertising Age Business to Business Campaign The Economist Far Eastern Economic Review Fortune International Harvard Business Review International Journal of Advertising Journal of Advertising
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RCM and Information Sources By KEIC


Foreign Periodical Journal Consumer Bebaviour Journal of Consumer Psychology Journal of Consumer Research Journal of Interactive Marketing Journal of Marketing Journal of Marketing Research Journal or Retailing Journal of Advertising Research Journal of Brand Management Ebsco Database
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RCM and Information Sources By KEIC


On-Line Publication:
Advertising Age: http://www.adage.com/ads/interstitial_1.html Catalog Age: http://multichannelmerchant.com/ Chain Store Age: http://www.chainstoreage.com/ Consumer Digest Online: http://www.consumersdigest.com/ Convenience Store News: http://www.csnews.com/csn/index.jsp Direct: http://www.directmag.com/ Discount Store News: http://www.dsnretailingtoday.com/ Drug Store news: http://www.drugstorenews.com/ E-commerce News: http://www.drugstorenews.com/

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RCM and Information Sources By KEIC

On-Line Publication:
Progressive Grocer and Supermarket Business http://www.progressivegrocer.com/progressivegrocer/index.jsp Promo: http://www.promomagazine.com/ Restaurant Business: http://www.restaurantbiz.com/ Shopping Centers Today: http://www.icsc.org/ Stores: www.stores.org/

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RCM and Information Sources By KEIC


Research Companies Americas Research Group Burke Customer Satisfaction Association Dun & Brandstreet Environsell Shopping Behaviour Research Gallup Organisation GE Information Services Information Resources Inc. Info USA AC Neilson Yonkelovich Partners

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RCM and Information Sources By KEIC

Association Retail Association of India: www.retailersassociationofindia.org National Retail Foundation www.nrf.com Point-of-Purchase Advertising Institute www.popai.com Direct Marketing Association: www.the-dma.org Direct Selling Association: www.dsa.org

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RCM and Information Sources By KEIC

Thank You

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