You are on page 1of 12

COMMUNICATION SKILLS

NORRIHAN SULAN AINI AHMAD CMLHS

Effective communication

the main factor contributing to job success

Important for effective operation of the organisations.

able to convey thoughts and ideas effectively

convey messages to others through words, facial expressions and body language

obtain messages or information from others and clearly understand what a person feels and thinks

recognize the required information

develop a strong hold on the existing rules of communication and interaction

A good communicator is able to:

LACK OF COURTESY AMONG TEENAGERS

NATION BUILDING

HUMAN TRAFFICKING
STRONG BOND WITH THE CREATOR

SAVING MONEY

ABANDONED BABIES CRIMES AMONG SCHOOL CHILDREN REUSE, RECYCLE, REDUCE

ACTIVITY 1: GIVING OPINIONS

OWN ROOM AT HOME?

KARAOKE TO RELEASE TENSION SUICIDE AMONG TEENAGERS

RECKLESS DRIVERS

Successful relationships Successful interpersonal Effective relationships within communication workplace

Barriers to personal/ professional goals Communication Barrier to career breakdowns progression

1
make eye contact show interest and gives respect

2
speak clearly and correctly take turns and don't interrupt

3
pay attention and respond appropriately enter conversations politely

Good practices in communication

Bad Practices in Communication


looking away is a sign of disinterest and is not good manners

do not rush in speaking do not correct the other persons mistakes in front of others do not interrupt do not walk away from a conversation abruptly

What is Oral Communication

interaction that makes use of spoken words, it is a vital, integral part of the modern business world

Good Oral communication Skills

is highly valued and demanded skill in business. critical to success Include non-verbal communication

Oral Communication
useful for conveying the viewpoints of others and fostering an openness that encourages people to communicate,

engineers must be adept at making oral presentations before specific audience or groups if they hope to be successful in their profession.

serious consequences if we fail to deliver accurately.

Communication in the business world is imperative for success

interpersonal communication, communication between management and staff individuals will be better able to function as a group, thus allowing organizations to share information, analyze situations and to set goals

Importance of Oral Communication Skills

Think like a wise man but communicate in the language of the people.

William Butler Yeats