Presented By Nilesh Ahuja 62 Khushboo Manshani 72 Swetha OVN 82 Vijay Phadtare 92 Vishal Rohra 102 Deepali Soneji 112

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Third-party service provider India is a market leader in global outsourcing.

"Every year, about 70,000 jobs are added and the main challenge is how to attract people, The challenge is also how to retain the pool. It's a collective challenge. It requires a holistic approach to expand the pool and train people. The question here is how to retain the manpower to deliver quality and value."
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Attrition rates vary between 20 and 40 percent

The National Association of Software and Service Companies (NASSCOM) India's leading information technology body stated in a report said the outsourcing industry expect to face a shortage of 262,000 professionals by 2012.

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CALL CENTER SERVICES DATA MANAGEMENT SERVICES TRANSCRIPTION SERVICES ENGINEERING SERVICES HEALTHCARE SERVICES FINANCIAL SERVICES IT SECTOR DIGITAL SERVICES RESEARCH & ANALYSIS CREATIVE SERVICES WEB ANALYTICS LEGAL SERVICES

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It is presence across the world

The sector can be classified into 4 broad categories - IT Services, Engineering Services, ITES-BPO Services, E Business The industry has been performing at a rate of growth of about 50 per cent every year and has sustained global competition.
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The bar chart shows that the recruitment of engineers and IT professionals in the industry is growing at the Compound Annual Rate of 14.5% approximately.
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Along with abundant growth opportunities, IT sector is one of the highest paying sectors. The average increase in salary in IT sector across the levels was around 16% It allows Entry of talented fresher's in the industry

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The vast academic infrastructure of India. In the year 2006, Total Enrollment in colleges was 9.3 million and India produced 441,000 Technical graduates.
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The IT industry has great scope for people as it provides employment to technical and non-technical graduates

The Indian companies are broadening the range of services being provided to the customers, which is resulting in more off shoring. Talent acquisition, development and retention initiatives taken by the companies have brought down the employee attrition rates, thereby providing more stability to the employees and increasing their job commitment. Indian IT-ITeS sector is growing rapidly. It has a lot of scope for people who are aspiring to work in this sector. This sector offers job seekers a lot of opportunities. There will be 2.25 million jobs in IT sector. COMPANIES WE INTERVIEWED FOR TALENT MANAGEMENT
GOLDEN SOURCE TCS ACCENTURE

WE DEFINED IT AS

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Managing the skills and talents of the Employees Skills out here is not related to his Job Description

Talent Management: Skills of attracting highly skilled workers Integrating new workers Developing and retaining current workers to meet current and future business objectives.

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Provide mentoring opportunities Provide continuous learning opportunities

Provide senior employees more access to learn more about the business participation in strategy sessions, etc. Support employees in representing the company at conferences
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Name:-Sneha Kirve Designation:-Sr. Executive-Recruitment Company:-GoldenSource Corporation

JOB ROTATION TRAINING RECOGNITION AND AWARDS GOOD WORKING CONDITIONS GLOBAL EXPOSURE

ATTRITION RATES
PRECAUTIONS TAKEN

POACHING SITUATION
PRECAUTIONS TAKEN

STRESS
STRESS BUSTERS

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ATTRITION RATE AT GOLDENSOURCE

PRECAUTIONS TAKEN TO CONTROL HIGH ATTRITION RATES

They have list of companies with whom they have no-poach agreements. If breach of agreement happens legal action is taken against that organization.

Flexible work timings Sabbatical Managers/HR counsel Work profile is sedentary

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Name: Ravindra Designation: HR- Process Associate Company: TCS E-Serve

TCS e-Serve Limited is a subsidiary of Tata Consultancy Services Limited

TCS eServe is one of the largest providers of business processing outsourcing services within the Banking and Financial Service sector, travel, tourism, and hospitality industries. TCS eServe has more than 14,000 employees located in India.

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It was formerly known as Citigroup Global Services Limited and changed its name to TCS e-Serve Limited in January 2009.

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RECRUITING PERFORMANCE MANAGEMENT MOTIVATION RECOGNITION AND AWARDS PERSONAL BRANDING

It is usually more in the UPPER management compared to lower and middle management. Face to face conversation

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the attrition rate at Tata Consultancy Service (TCS), the largest software service provider in the country, continued to be constant at 11.8 per cent.

ENERGY OLYMPIARD BEST THOUGHT

Name: Miss Karuna Rajwani

Designation:Senior Assistant,HR Company: Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 190,000 people serving clients in more than 120 countries. Accenture has been operating in India since 1987.

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In 2011for the third consecutive yearAccenture was included on Fortune magazines 100 Best Companies to Work For. Accenture in India was recognized in the Top 10 Best Employers in India at No. 7 in Business Todays Best Companies to Work For list. In addition, Accenture in India is ranked No. 1 in the BPO category and No. 5 in the Software and IT sector.

Recruiting:y

Demand Analysis
Online Portals Employee Referrals

Outsourcing and HR

Retaining the current employees:y y

Records of employee count Reasons for attrition

Management Level Human Resources Employees

Companys Initiatives:y y y

Rewards and Recognition Outing Activities Game Activities

Every company has its own Talent Management strategies, no industry specific standard. Focus more on retaining the employees. High Attrition rate at Upper level management.

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