Operation Management

Introduction
SAMVEDNA HOSPITAL is one of the upcoming multi-speciality Hospital in FARIDABAD.It is fully air-conditioned equipped with latest range of surgical and medical facilities.The hospital is located at Agwanpur Road near Molarband School,Om Enclave,Faridabad. It emphasis on highly trained doctors & paramedical staff, which is available round the clock to any emergency or accident.The hospital is fully equipped to deal with any surgical orthopedic and burns patient in addition to the routine emergencies.
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Introduction of Sector
In the Indian scene, health care facilities sprouted in various metropolitan cities whenever the demand was felt. Also the private health care facilities initially stated acting as a complementary mechanism to public health care facilities available in the country.There is appreciation for the entrepreneurs who organized and established the private healthcare facilities,there are other forces, which come into play, which attempts to frustrate the growth of private sector health institutions. e.g.

Product Process Selection

The Hospital maintains a separate file for every patient. The patient at the time of registration has to fill up a form There are separate cards and files for the child patients Separate cards are there for every test like E.C.G etc

Facility Location
It is located near the Molarband School, Om Enclave Faridabad. There is Temple of Santoshi mata in front of hospital. Govt. Boys Sr. Sec.School is 5 min Walking Distance from Samvedna Hospital.

General ward

Deluxe

Semi Deluxe

I.C.U OT
Wash Room

N.I.C.U
Chemist shop

Reception

O.P.D. LAB

X-Ray

Doctors chamber

STORAGE

Ambulance

Ambulance
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Facilities provided by the hospital are as follows: 35 ultramodern beds

Facilities

Room Tariffs
ICU NICU CASUALITY GENERAL WARD Rs.2500/Rs.1500/Rs.250/Rs.700/-

SEMI PRIVATERs.900/PRIVATE DELUXE Rs.1500/Rs.2000/-

One major OT with zero bacteria, fully equipped with all major operation equipments. Separate labor room, fully equipped with Foetal Heart Monitoring Machine.

 Oxygen concentration machine making oxygen supply. 24 hrs computerized E.C.G. 24 hrs Chemist Shop. Computerized lab for all investigations.

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 Baby nursery with incubators, phototherapy machine for jaundice mgt, radiant warmers, pulse oximeter. Modern X-ray plant Latest Colour Doppler Machine with all probes functioning.

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 24 hour ambulance service

Fully Air-Conditioned Proper seating arrangements for visitors

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 Free treatment for underprivileged patients on Sunday. Free medicines are also provided to them. Frequent medical camps (next on 20th dec in collaboration with Escorts hospital on Cardio)

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Marketing Strategies
Time to time pamphlet distribution. Hoardings and posters in the nearby areas. They also give the ads in the cable. Free camps are organized by them.

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Inventory Management
They have their own medical shop inside the hospital itself. There is a separate store room where all the equipments like syringes and other required things of the patients are stored.

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Purchase Management
The Hospital purchase most of the equipments from the local Indian company like L & T. The Ventilator which is a very costly machine and the latest one is bought from U.K.

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Quality Control
All machineries and equipments are standardized and latest in market. Specialized visiting doctors from institutes like Apollo and AIIMS. Labs provided with all modern facilities. Proper inspection of machines done time to time.

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Maintenance Management
1.All the machines and equipments are under the vigilance of well trained staffs. 2.Regular cleaning of the hospital by three sweepers on shift basis. 3.Inside the O.T.,Lab and even in the rooms shoes are not allowed.

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Waste Management
The Hospital treated its wastage in a very effective and planned way. The wastage has been collected on every alternate day by the municipality and has been used to make biodegradable products. Samvedna Hospital has mainly divided the waste into three types which are as follows: WASTE

BLACK

RED

YELLOW
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Safety Management
Safety is one of the main aspect of this hospital. Many fire extinguisher are there throughout the hospital and the most important part is that all the staff is trained how to use those. 24 hours security is there in the hospital and there is also the alarm in the main launge.

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Human Resource Management

The Hospital Consists of 35 staff members. Total staff = 35

Specialised Doctors = 10

Well trained ward boys & nurses = 25

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Recommendation
There should be one common website for all having information about hospital. Canteen facility given by the hospital should be improved in respect of service. The number of beds should be increased. There should be camera in every ward to keep an eye on the patients and also for security purpose. They should also allow the medical companies to held camps over there.

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