ScanSafe Overview

Agenda
ScanSafe overview Solution highlights Deployment options

# 1 SaaS Web Security Solution

Industrys most mature platform 20 Billion web requests per month 1,000s of customers across 80 countries 200 Million Blocks per Month Global network operations in 4 continents SLA backed 99.999% service uptime

The first successful inthe-cloud secure Web gateway service

Customers

Web Security A Big Market Where Cisco is #1

Web Security Market

Large: Overall market $2.5B by 2013 Broad across size, industry, geography Growing: Market Growth at 12.3% CAGR; But 46.5% CAGR for SaaS segment

Web Security Market Shift to SaaS

SaaS is growing much faster than legacy software/hardware as it delivers lower TCO and effective security. Ideal for customers with distributed networks and mobile workers Cisco ScanSafe is the dominant provider in SaaS, with 35% market share or 5x nearest competitor according to latest IDC research

Solution Overview

Positioning
Required Information:Overview of Prospect i.e. Seats/Locations/Gateways Customer Project or Problem Business Drivers Compelling Mechanism Timescales Budget Why ScanSafe:1.We do it cheaper, by saving time on cleaning infected PCs & by managing the software on a day to day basis 2.We are more secure, 200 million malware blocks a month spyware/malware/viruses 3.We are a complete solution Internal users & External users are controlled via the same service FREE EVAL FOR 30 DAYS NO OBLIGATION TO PURCHASE 1.

Competitive Outlook
Very significant market/vendor consolidation in past 2 years Key Competitors:
Websense incumbent in large % of deals. Focus on renewal unless pushed. Increase in development in SaaS platform. Continued move to try and position as a security vendor Blue Coat incumbent in large % of deals. Not that security focused. Rarely lose new business deals MessageLabs focus on email security with web security offered for completeness. Low cost, low functionality Zscaler small and relatively new, v. aggressive, may be acquired. Partnership with Microsoft. Less success in larger Enterprise customers.

Today 1. Websense 2. Blue Coat 3.MessageLabs 4. Zscaler

1. Websense

12 months

2. MessageLabs 3. Blue Coat 4. Microsoft (?)

ScanSafe Competitive Differentiation

Clear market leadership position (~34% market share)
More customers than any other cloud Web security solution ScanSafe sees more real-world Web traffic than any other solution

Leading content visibility & zero-day threat protection

Large database of Web content used to train security engine Uses combination of static & dynamic analysis Proven to block >25% more malware than signature solutions

Proven reliability
Web is now business critical communication 100% uptime for 7 years

Superior reporting
Complete flexibility into reporting criteria Allows end users to define exactly what data is important

Agenda
ScanSafe overview Solution highlights Deployment options

Data Flow with ScanSafe

Web requests Allowed traffic Filtered traffic

Scalability & Reliability

Reliability 15 Data Centers spanning four continents Top tier certification Thousands of devices deployed 100% availability, automated monitoring, full redundancy
London (2) Chicago San Francisco New York Paris Dallas Miami Frankfurt Tokyo Copenhagen

Hong Kong

calability Singapore Billions of Web requests/day Highly Parallel processing Multi-tenant architecture: average <50 ms latency 10Gb connectivity Redundant network providers Additional Data Centers planned

Sydney (2)

Zero-day Protection with Outbreak Intelligence

Outbreak Intelligence - The Results

Gumblar Multiple injection attacks

Zeus Botnet / Luckysploit

Percentage of malware blocks

ScanCenter - Management
Multiple rules and schedules for User/Group granularity Bi-directional content based policy enforcement Dynamic content classification Control over HTTP & HTTPS communications

Web Intelligence Reporting

Over 24,000 report combinations covering more than 80 attributes in 11 reporting categories Cumulative, trending and search driven forensic reports, comprehensive drill down analysis Based on data warehouse infrastructure for performance Scheduled reports can be sent securely to defined users Granular reporting enables actionable remedies to issues and unrivalled visibility into resource usage

Agenda
ScanSafe overview Solution highlights Deployment options Deployment options

ScanSafe Deployment Options

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Agenda
No User Granularity Required User / Group Granularity Required Connector-less Solutions Roaming & Remote Users

ScanSafe Deployment Options

No User Granularity Required

Port Forwarding / Transparent Proxy

Firewall directs port 80 traffic to web security service via Transparent Proxy / Port Forward (no browser changes required) Available with certain perimeter devices that have the ability to forward traffic based on port or protocol (BlueCoat, ISA, CheckPoint, Watchguard, SonicWall, Netgate etc) Provides Site/External IP granularity

NOTE: Many Cisco devices are not capable of port forwarding

Browser Redirection via GPO / PAC file

Proxy Settings are pushed to browsers via Active Directory GPO Browsers connect through Firewall on port 8080 to Web Security Service Firewall blocks all other GET requests Provides Site/External IP granularity

PAC File Deployment

1.Through GPO, Desktop Users are configured to reference a PAC file with each browser session 2.A global PAC file can point to different ScanSafe towers dependant on internal IP 3.Web requests are sent directly to the ScanSafe towers

Deployment - AD Group Policy

Can be targeted to the AD site, domain or individual OUs. Supports various OS platforms:
Windows 2000 Windows 2k3 Server Windows XP Windows Vista Windows 7

ScanSafe Deployment Options

User / Group Granularity Required

Standalone Connector
Proxy Settings are pushed to browsers via AD,GPO or PAC file Forwards web traffic to ScanSafe on port 8080/443 to the Cloud based Tower Connector receives Client info and queries Active Directory Server for Group Information, then proxies to ScanSafe upstream Set Firewall to block all other GET requests Provides IP/End User/Group granularity

Enterprise Connector - Inline ISA

Web Security Service is configured as upstream proxy on currently installed proxy device Current proxy device communicates with Connector ICAP (on box) to provide IP/User/Group information (5,500 Users max recommended) Browser traffic is directed to existing Proxy via GPO or PAC files Set firewall to block all other GET requests Provides IP/End User/Group granularity

Enterprise Connector - ICAP

Web Security Service is configured as upstream proxy on currently installed proxy device Current proxy device communicates with Connector via ICAP to provide IP/User/Group information Requires no further Client configuration Set firewall to block all other GET requests Provides IP/End User/Group granularity

ScanSafe Deployment Options

Connector-less Solutions

BlueCoat Integration - Connector-less

Provides AD user and group granularity. BCAAA must be installed and configured within the Active Directory environment. To also send internal IP address to the ScanSafe Scanning towers, Blue Coat must be configured to include x-forwarded-for headers. BC can run in transparent or explicit proxy mode Set firewall to block all other GET requests Provides End User/Group (possible IP granularity)

PIM - Passive Identity Management

Proxy Settings are pushed to browsers via Active Directory GPO or PAC file OR PIM can be run in transparent mode with ISA / Bluecoat Login Script (or GPO etc) runs the PIM.EXE with required switches Requires no client installation Firewall blocks all other GET requests Provides End User/Group granularity

Why PIM?

There are many customers that do not want to deploy proxy servers yet still want granular policy control. This can be because of the shear number of sites they have to manage or for other technical reasons Deploying a small number of proxy servers to where many different locations tunnel, negates a lot of the advantages of modern MPLS networks and increases latency and bandwidth costs

How Does PIM Work?

PIM adds -XS headers to the browsers user agent string Included in this string is a unique hash that identifies the user in our Scanning tower This detail is encrypted Upon logon, PIM sends an out-of-bound request to the scanning tower and uploads the group information for that user These groups are automatically created in ScanCenter Following registration, each time a request to the Web is made, only the hash is sent to us along with the request and we can indentify the user and apply the correct policy according to the relevant group/s

PIM Data Flow

Directory Sync request (Registration) Internet request (Browsing)

Client running PIM(IE/FireFox)

Corporate Firewall

Cisco/ScanSafe The Internet DataCentre(s)

ScanSafe Deployment Options

Roaming / Remote Users

Roaming Users (Anywhere+)

Installs a Network Driver which binds to all connections (LAN, Wireless , 3G) Automatic Peering Identifies nearest ScanSafe Datacenter and whether a connection is possible. AD information can be remembered from when the user was last on the corporate network using the Gpresult API (group policy)

How Does it Work?

Authenticates and directs your external client Web traffic to our scanning infrastructure Numerous datacenters are located all over the world ensuring that users are never too far from our in-thecloud scanning services SSL encryption of all Web traffic sent improves security over public networks

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Anywhere+ True Roaming Support

Feature Known Environment Anywhere + ( Remote ) ( True Roaming )

Access ScanSafe services from outside of corporate LAN Suitable for home workers Works with a VPN Works through another proxy Transparent to end user Works at a network which requires payment (e.g. Hotspot) Encrypts all web traffic to prevent eavesdropping Tamper resistant Location Aware (reduces latency)