RFID IN BANKING

Presented By Nitin Gupta Shrikant Abhyankar

RFID TECHNOLOGY
Transmits the identity (in the form of a unique serial number) of an object or person wirelessly, using radio waves. System consists of three components: - An antenna or coil - A transceiver (with decoder) - A transponder (RF tag) electronically programmed with unique information Gained attention because of its ability to track moving objects Precision to overcome issues like line of sight, memory to incorporate numerous product details and history

Basic RFID Architecture

Role Of RFID In Banks

High level client service Contactless credit cards Documents containing RFID tags Time saving for Customer Better Bank- Customer relationship More Information regarding customer habits and interactions or movement IBM first company to provide RFID solutions to European Banks

RFID Banking Scenario

RFID fitted into customer's passbook or bank card. When entering bank, card alerts a customer information system. Bank staff would be alerted of high net wealth customers and service them accordingly. Information at teller's screen would allow them to greet customers by name and have account information ready.

RFID In Payment Programs

Card is held over a recognition unit Payment is taken without a signature or PIN RFID enabled mobile phones Purchase simply by waving mobile phone in front of contactless readers Mobile payments

YES BANK RFID Enabled

First RFID enabled Indian bank Many branches are using RFID Technology Emphasis on cutting-edge technology Providing personalized service to wealth customers RFID enabled passbooks or banking cards Helping customer relationship management team to improve service

RFID Banking Cards

Cards are 13.56 MHz passive RFID chip Unique ID Number embedded Information includes the bank patron's name, account number and photograph Branch doors have hidden interrogators antennas installed

 Information captured from YES BANK servers The pop-up display at the desk of the greeter, the branch's "relationship-management team. If customer unattended for a predetermined span of time, the pop-up appears on the branch manager's desktop computer Customers recent interactions and habits are known Customers are given personalized treatment Total time taken for completion of transaction is also recorded

Other Banks Using RFID Technology In India

Standard Chartered Bank
RFID solution for Asset tracking RFID employee tracking Real time solution

HSBC Bank India

RFID Document tracking technology and solution
RFID Tagged Assets RFID Tagged Documents RFID Transponder at Doors

THANK YOU!