Aga Khan Development Network(AKDN)

Prince Aly Khan Hospital

Vision To become one of the best medium sized multi specialty hospitals in Mumbai, incorporating service Education & Research in all its activities. Mission To provide the highest standard of medical care to all its patients at affordable costs to all its customers including weaker sections of the society.

Competency
A combination of knowledge, skills, attitude(KSA) and personality of an individual as applied to a role or job in the context of the present and future environment that accounts for sustained success within the framework of Organizational Values.

The turning point for competency movement is the article published in American Psychologist in 1973 by McClelland, wherein he presented that traditional achievement and intelligence scores may not be able to predict job success and what is required is to profile the exact competencies required to perform a given job effectively and measure them using a variety of tests.

Types of competencies
Competencies = Basic competencies + Professional Competencies

Basic competencies:

Intellectual Competencies. Motivational Competencies. Emotional Competencies. Social Competencies.

Professional Competencies.

Knowledge Experience Expertise gained by an individual employee.

Competency Mapping.
Competency mapping is the process of identification of the competencies required to perform successfully a given job or role or a set of tasks at a given point of time. It generally examines two areas: emotional intelligence or emotional quotient (EQ), and strengths of the individual in areas like team structure, leadership, and decision-making.

Methods of Competency Mapping

Task Analysis Approach. Critical Incident Interview method. Behavioral Event Interview. Expert Panel Method. Threshold scales.

Competency Mapping at PAKH

Identifying key positions. Preparation of Job description Questionnaire. Studying each job position. Identifying the competencies required for the various positions. Defining each competency. Assigning weights to each competency. Expert opinion to understand the level of competency required for the position.

Sample Job description

Title of the job/designation: Reporting to: Reporting to you: Operational reporting: Functional reporting: What are your routine task? Describe your entire days work schedule?

What is the main duty?

Are there any tasks carried out occasionally either monthly/quarterly/annually? What is the minimum education required? Is any experience required? Essential attributes:

Is any essential and special kind of registration required?

Do you have authority to pass voucher/expenses etc.? if yes what is the limit? Is there any special physical demand for the job?

Thank You