INTRODUCTION TO MANAGEMENT

Jiveta Chaudhary Fundamentals of Management (HML 212)

Information

B. Tech 3rd (CE) School of Engineering & Technology Schedule

Wes 02:55 236 Thurs 08:30 037

Contact Information
jivetachaudhary@itmindia.edu 9999-023-045

Course Outline
UNIT
1 2 3 4 5

TOPIC
Introduction Planning Organizing Overview of Staffing Communication & Control

DETAILS
Introduction to Management: Meaning, Nature, Purpose, Functions, Managerial Process Nature & Purpose of Planning Objectives - Strategies, Policies & Planning Premises - Decision-making Nature & Purpose of Organizing, Basic Departmentation, Line / Staff Authority, Centralization & Decentralization Directing and coordination, Recruitment, Selection, Training and Development Channels of communication, communication barriers. Controlling: Basic Control Process, Conceptual knowledge of Control Techniques (Budget, Traditional non-budgetary control devices) Preventive Control & Direct Control Meaning, Purpose of Motivation, Motivational Theories (Hierarchy of Needs by Maslow, Herzbergs Two-Factor theory, McClellands need theory of motivation), Motivational Techniques Monetary & Non-monetary, Concept of Job enrichment Meaning, Ingredients of leadership, leadership behavior & styles (leadership based on the use of authority & the managerial grid), conceptual awareness about situational / contingency approach

Motivation

Leadership

UNIT 1: INTRODUCTION
Introduction to Management

Learning Outcomes

At the end of this lecture the students would have an insight into: The Concept & Definition of Management The Objectives (Purpose) of Management The Nature & Characteristics of Management The Management Process The Functions of Management The various Levels of Management Managerial Roles and Skills Functional Areas of Management The significance of Management

Concept of Management

Concept of Management
Economic Resource
Coordinates other resources and produces results

Team
Individuals who direct effort of others to attain goals

Academic Discipline
Field of Study

Process
Inter-related elements/functions

Human Process
People Involvement

Definition of Management

Definition of Management

Management is the creation and maintenance of an internal environment in an enterprise where individuals, working in groups, can perform efficiently and effectively towards the attainment of group goals - Koontz & O Donnell

Management is the coordination of all resources through

the processes of planning, organizing, directing and

controlling in order to attain stated goals - Henry L. Sisk

Nature

Goal Oriented/Purposeful Intangible Unifying Force Universal yet Situational Multidisciplinary Science and Art Process

Nature (Features/Characteristics)
Goal Oriented (Purposeful)

Purpose / Goals / Objectives

Survival

and growth of the organization Profitability Increase in Efficiency and Effectiveness Maximum Prosperity for Employer and Employees CSR

Nature (Features/Characteristics)
Intangible Unifying Force

Unseen/invisible force Presence is evidenced by result of effort Coordinates resources and effort

Nature (Features/Characteristics)
Universal yet Situational

All pervasive Universally acceptable body of principles Contingency management because there is no best way of doing things Successful managers take into account the situational differences

Nature (Features/Characteristics)
Multidisciplinary

Input from various disciplines viz.,

Psychology
Sociology Anthropology

Engineering
Economics

& Technology

Mathematics

Research,

etc.

Nature (Features/Characteristics)
Art & Science

Art
Personal

Skills Practical Know-how Result Orientation Creativity Constant practice aimed at perfection

Management is an Art

Nature (Features/Characteristics)
Art & Science

Science
Systematized body of knowledge that established cause and effect relationship Underlying principles and theories developed through continuous observation, experimentation and research Universal applicability of principles Organized body of language and can be taught and learnt in classroom or outside

Management is Soft (Inexact) Science Social; Applied; Inter-disciplinary Science

Nature (Features/Characteristics)
Process

Series of interrelated elements or functions: 1. 2.

3. 4. 5. 6.

Defining the objectives/aims Formulating policies, procedures, programmes, etc. Bringing together resources Assigning work Guiding and inspiring people Exercising control

Nature (Features/Characteristics)
Process

Features: 1.
2.

3.
4. 5.

Continuous Interdependent and interrelated functions Integrating Social (Human) Goal Oriented

Management Process

Management Process

INPUTS
Men Money Machines Material Methods Markets Management Information

Planning

Staffing

Controlling

OUTPUTS
Products Productivity Profitability Employment CSR, etc.

Management Process

Organizing

Directing

Management Process

Management Process is a Human Process

Manager

achieves results through and with people Manager must delegate authority in order to get things done Necessary to make decisions at all levels Effective motivation and democratic leadership is required Positive discipline makes things easy All managerial functions are essential MBO, Participation and Empowerment are helpful mechanisms

Functions of Management

Functions of Management
Planning
Planning is deciding in advance - what to do, when to do & how to do. It bridges the gap from where we are & where we want to be.

To organize a business is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel. . Organizing as a process involves Identification of activities; Classification of grouping of activities; Assignment of duties; Delegation Organizing of authority and creation of responsibility; and; Coordinating authority and responsibility relationships.

Staffing

Managerial function of staffing involves manning the organization structure through proper and effective selection, appraisal & development of personnel to fill the roles designed un the structure. Staffing involves Manpower Planning, Recruitment, Selection & Placement, Training & Development, Remuneration, Performance appraisal, Promotions & Transfer,

Directing

Direction is that inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating subordinate for the achievement of organizational goals

Controlling

Controlling is the measurement & correction of performance activities of subordinates in order to make sure that the enterprise objectives and plans desired to obtain them as being accomplished

Levels of Management

Levels of Management
(CEO; BOD; MD; President; VP)

Upper Middle / Intermediate (Functional Heads) Middle (Plant Manager; Branch manager; Area Sales Manager)

First Level of Management (Supervisors; Sales Officers; Accounts Officers; Purchase Officers, etc,)

Managerial Skills
Technical Skills Human Skills Conceptual Skills Diagnostic Skills

Skills of a Manager
The use of tools, techniques and procedures in a specialized manner

Interpersonal relationships dealing with selecting, motivating and leading other employees

The ability to see the total organizational picture by integrating and coordinating a large number of activities

The ability to quickly get the true cause of certain situation through a maze of data, observations and facts

Skills of a Manager
Top Management
Conceptual Skills Human Skills

Middle Management

Operating Management

Technical Skills

Managerial Roles

Managerial Roles - Mintzberg

Functional Areas of Management

(Scope of Management)

Functional Areas of Management

Production Management

HR Management

Management

Marketing Management

Financial Management

Significance of Management

Significance of Management
Reduced Costs Coordinated Human Effort Human Development Meeting challenges

Optimum Utilization of Resources

Change

Attainment of Objectives

Importance of Management

Economic Development