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Porter Value Chain Template

Firm infrastructure: General management, Planning Management, Legal, Finance, Accounting

Support Processes

Human Resource Management: Recruitment, Retention, Training, R&D Technology Development: Continuous improvement in printing & finishing assets Procurement of Resources: Purchasing paper, printing consumables and other finishing
consumables

Competitive Advantage Outbound Logistics


Warehousing Order fulfilment Transportation Distribution

Inbound Logistics

Primary Business Processes

Operations
Reception Storage Inventory control Transportation planning

Marketing and Sales


Partnership Advertising Promotion

Service
Customer support

Printing Finishing

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