Академический Документы
Профессиональный Документы
Культура Документы
CONTENTS
INTRODUCTION TO PDCA WHAT IS PDCA? STEPS OF PDCA CYCLE PROBLEM SOLVING PROCESS TECHNIQUES TO USE PDCA ADVANTAGES PDCA FOR PRINTER AND SCANNER ISSUES OUTCOMES/RESULTS
PDCA was created by W Edwards Deming in the 1950s as an easy to follow Problem Solving Cycle.
Deming was tasked with helping Japan rebuild its economy in the 1950s.
His purpose was to use PDCA with a Continuous Improvement process to help rebuild Japanese industries so that they could compete in the world market in the future.
Steps Of PDCA
N A PL A C T
I NVESTI GATE CORRECT & STANDARDI SE
R VIE FE DBAC & E W E K MAKE C OR E TIONS R C S TANDAR DIS DO, E C C AC HE K, T
IDE NTIFY P S OS IBLE C AUS S E BE HMAR BE T P AC NC K S R TIC E IDE NTIFY TE AM R OLE S IMP ME LE NT QUIC FIX K
H C
COMMUNICATION
K EC
PLAN
Purpose:- To INVESTIGATE the current situation & understand fully the nature of the problem being solved
When faced with a problem, we naturally begin to ask questions
What is the problem?
DO
Purpose:- To ENLIGHTEN the Team as to the Real Problem by analyzing the Data and IMPLEMENTING a solution plan.
Run a Trial and measure the results Implement the Plan Monitor the change during implementation
CHECK
Purpose:- To monitor effect of implementation of project plan & find Countermeasures to further improve the solution.
ACT
Purpose:- To Review Continuously the Performance Measure & make adjustments as required. Start PDCA Cycle again.
Implement the New and Improved Standard
Stabilize new Standard Train others to new method Update process improvement methods where and when required Share new standard Re-Apply the PDCA Method over again.
PLAN
ACT DO CHECK
5. compare the results
4. Implement
BRAINSTROMING
Find a quite room .Decide a Team Scribe. Write down the problem or situation. Individually write down ideas on flip chart. Discuss each point and priorities them using impact diagrams.
MATERIAL
METHODS
PARETO ANALYSIS
Method of showing a table of data in graphical format to aid understanding. Pareto analysis is a statistical technique in decision making that is used for selection of a limited number of tasks that produce significant overall effect. It uses the Pareto principle - the idea that by doing 20% of work, 80% of the advantage of doing the entire job can be generated. Or in terms of quality improvement, a large majority of problems (80%) are produced by a few key causes (20%).
Verify the Effect of Implementing each Solution using Solution Effect, Force FieldAnalysis and Failure Prevention.
Set up Measures to Monitor the Effect. Use Checksheets, Paretos, Control Charts.
ADVANTAGES OF PDCA
1.Minimum possibility of an ERROR. 2.On - time CORRECTIVE action. 3.Optimum utilization of TIME. 4.Improved PRODUCTIVITY. 5.Continuous IMPROVEMENT.
Can we measure the problem? The problem is constant, and it will occur frequently.
In order to avoid occurrence of problems during compliance, conduct a sample test of scanner and printers on the 1st of every month. In order to avoid emergency incidents of scanners and printer issue, we should have extra scanner and printer cartridge as a backup. (both should be tested and should be in ready to use position)
Will be carried out during next compliance. Time to check out the outcomes of first two steps.
Need to compare the result of test with the occurrence of problem in the past.
Will be carried out during next compliance. Its a decision making step. Need to take a decision based on first 3 steps.
Check whether
we have come up with the better, best or worst. Train the team on preventing silly problems. Ex error 10.10.00 Update process improvement methods where and when required Share new standard Re-Apply the PDCA Method over again, if not happy with the results.
RESULTS
No need to call the IT frequently and wait till they
Improved efficiency.
Improved Quality of prints and scanned copies.
Thank You