ORGANIZATIONAL BEHAVIOUR

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MANA GEME NT

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FOUNDATION OF MANAGEMENT ORGANIZATIONAL BEHAVIOUR DEFINITION

Management

is commonly defined as "Getting work done through other people". This simple definition explains the significance of the role of people. The work will not be done unless "people" want to do the work and if the work is not done then 4/21/12 there will be no organization. Hence, the

MANAGEMENT MEANING Management in all business

and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively.

Management comprises planning, organizing,

staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal.
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DEFINITION OF ORGANISATION
According to Gary Johns, "Organisations are social inventions for accomplishing goals through group efforts". This definition covers wide variety-of groups such as businesses, schools, hospitals, fraternal groups, religious bodies, government agencies and so on. There are three significant aspects in the above definition, which
4/21/12 require further analysis. They are as follows:

Social

DEFINITION OF ORGANISATION

Inventions: The
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word

ORGANISATI ON

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MEANING OF ORGANIZATION
Generally speaking, 'organization' refers to

a group of persons who are oriented towards achieving a common objective.

Organization is the form of every human

association for the attainment of a common purpose and it is a process of identifying and group of the work to be performed, defining and delegation responsibility and authority and establishing relationship for the purpose of enabling people to work 4/21/12 most effectively together in accomplishing

DEFINITION OF ORGANISATIONAL BEHAVIOUR

q Organisational behaviour can then be defined

as: "The study of human behaviour in organisational settings, the interface between human behaviour and the organisational context, and the organisation itself.

q Roman J. Alday has defined O.B as a branch

of the social science that seeks to build theories that can be applied to predicting understanding and controlling behavior in work organizations.

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MEANING OF ORGANISATIONAL BEHAVIOUR Organisational behaviour is concerned

with people's thoughts, feelings, emotions and actions in setting up a work. Understanding an individual behaviour is in itself a challenge, but understanding group behaviour in an organisational environment is a monumental managerial task.

Organizational behaviour is the study and

application of knowledge about how people act within organizations. It is a human tool 4/21/12

NEED FOR STUDYING ORGANISATIONAL BEHAVIOUR

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NEED FOR STUDYING ORGANISATIONAL BEHAVIOUR

The rules of work are different from the rules of play. The uniqueness of rules and the environment of organisations forces managers to study organisational behaviour in order to learn about normal and abnormal ranges of behaviour.
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NEED FOR STUDYING ORGANISATIONAL BEHAVIOUR

A more specific and formal

course in organizational behaviour helps an individual to develop more refined and workable sets of assumption that is directly relevant to his work interactions. Organizational behaviour helps in predicting human behaviour in the organizational setting by drawing a clear distinction between 4/21/12

IMPORTANCE OF ORGANISATIONAL BEHAVIOUR

Organisational

behaviour offers several ideas to management as to how human factor should be properly emphasized to achieve
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IMPORTANCE OF ORGANISATIONAL BEHAVIOUR

Organisational behaviour helps to analyze 'why' and 'how' an individual behaves in a particular way. Human behaviour is a complex phenomenon and is affected by a large number of factors including the psychological, social and cultural implications. Organisational behaviour integrates these factors to provide simplicity in understanding the human behaviour.

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FACTORS TO STUDY THE HUMAN BEHAVIOUR

Interpersonal Level Group Level Inter-group Level Controlling and Directing Behaviour Use of Power and Sanction Leadership Communication 4/21/12 Organisational Climate

ELEMENTS OF ORGANISATIONAL BEHAVIOUR

The key elements in the organisational behaviour are people, structure, technology and the environment in which the organisation operates.
People Structure Technology
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1. It has assumed the status of a distinct field of study. It is a part of general management. It represents behavioral approach to management. 2.It contains a body of theory, research, application associated when a growing concern for in work place. Its study helps in understanding human behavior. 3.The study of theories and research 4/21/12 experiences of organization facilitates manager

NATURE OF ORGANISATIONAL BEHAVIOUR

4.

NATURE OF ORGANISATIONAL BEHAVIOUR

This discipline is heavily influenced by several other behavioral sciences and social sciences like psychology, Sociology and anthropology.

5. It provides rational thinking about people. It concentrates on three level of behavior. They are individual behavior, group behavior and organizational behavior.
4/21/12 6. O.B. has psychological foundations. The

7. Organization behavior is both art and science. It is considered as art because it contains knowledge about behavior of individuals. It is considered as science because it involves application of science. 8.Organization behavior is dynamic rather than static. It essence is reflected in change in behavior of individuals in organization. 9. It attempts to reduce the wasteful 4/21/12 activities through economic and

NATURE OF ORGANISATIONAL BEHAVIOUR

Contributing Disciplines to the OB Field

Psychology
The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

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2005 Prentice Hall Inc.

EXHIBI 211 T 13

Contributing Disciplines to the OB Field

Sociology
The study of people in relation to their fellow human beings.

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2005 Prentice Hall Inc.

EXHIBI 221 T 13

Contributing Disciplines to the OB Field

Social Psychology
An area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.

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2005 Prentice Hall Inc.

EXHIBI 231 T 13

Contributing Disciplines to the OB Field

Anthropology
The study of societies to learn about human beings and their activities.

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2005 Prentice Hall Inc.

EXHIBI 241 T 13

Contributing Disciplines to the OB Field

Political Science The study of the behavior of individuals and groups within a political environment.

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2005 Prentice Hall Inc.

EXHIBI 251 T 13

SCOPE OF OB
a.Elements of the organizational behaviour b.Impact of personality on performance c.Motivation of employees of organization d.Leadership e.Structure ofteams and groups f. Perception g.Organizational structures: Their Study and Development h.Individual behaviour, Group behaviour, 4/21/12

SCOPE OF OB
i. Perception j. Organization Design k. Job design l. Culture and Environment factors m.Management of change, conflict and stress n.Organizational development o.Study of emotions
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Benefits of Studying Organizational Behavior

Develop skills to function effectively in the

workplace. behavior.

Grow personally through insight into human Enhance overall organizational effectiveness Sharpen and refine

common sense.

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A Framework for Studying Organizational Behavior

Individual Level Individual differences, mental ability, and Learning, perception, attitudes, personality values, and ethics Individual decision and making Foundation creativity concepts of motivation Conflict, stress, and well-being Groups and Interpersonal Relatio ns Interpersonal communication Group dynamics and teamwork Leadershi P p ower, politics, and influence

The Organizational System and the Global Environment Organizational structure and design Organizational culture and change The learning organization and knowledge management Cultural diversity and international organizational behavior

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Workplace challenges
Customer expectations Organizational ethics Employee expectations Managing human resources

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Current trends in OB
Information technology Women in the workforce Diversity in the workplace Union-Management dynamics Productivity- A key issue

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MODELS OF OB
Autocratic model: Managerial orientation is

dictorial. The managers exercise their commands over employees.

Custodial model: Introduction of welfare

programmes to satisfy security needs of the employees. not on money or authority. It helps employees to grow and accomplish their tasks successfully.

Supportive model: It is founded on leadership

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OB MODELS
Collegial model: It lies on managements

building a feeling of partnership with employees.

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