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Brand Management

Group Members : Kinnari Bhatt - 119 Leena Soni - 120 Madhvi Pandey - 121 Manoj Dongare - 122 Mayoor Mahendra -123 Nehal Trivedi -124 Nikhil Khandke -125 Nikhil Sukhathankar -126 Niranjan More -127

Wave Riders MPE Div B

Agenda

Company Overview Brand Architecture Brand Portfolio Kellers CBBE Model Kapferers Brand Identity Prism Observations/Learnings

Wave Riders MPE Div B

Company Overview
Basic Information
Headquarters: California, US Founders : Steve Jobs Steve Wozniak Ronald Wayne
Management: Steve Jobs Tim Cook Scot Forstall Peter Oppenhiemer Ron Johnson Phil Schiller Market Cap : $ 362.1 Bn : Chairman : CEO : iOS SW : CFO : Retail : CMO

Market Position

No.1 in Desktops/Laptops 63.6 mn iPads sold in 2011 ,73.4% market share 225 mn units of iPods sold , 73.8% market share iPhone at 17.25% of the smartphones , 100mn units sold by Mar11 , > 50% of the total revenue Largest technology company ,IBM & Microsoft follow next

Key Financials ($ bn)


FY10 Net sales Operating Income 65.23 18.39

Profit
Total Assets Total equity

14.01
75.18 47.79

Wave Riders MPE Div B

iMAC Pro

Apple I Apple II AIM alliance Steve Jobs leaves Apple III First Retail Store Failed Products iPod Digital Camera Speakers Steve Jobs is Video back Consoles Schulley replaced by Apple store Splinder iMAC MAC OS X itunes for Windows Splinder replaced by Gil

iPhone 5 iPad 2 iPhone Apple TV iPad iCloud No.1 in Desktops

Macintosh Portable Macintosh Lisa GUI

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Wave Riders MPE Div B

Brand Architecture & Portfolio


Apple
Corporate Brand

Endorsed Brands iMac iPod iPad iPhone

Apple TV

Wave Riders MPE Div B

Cont
Consumer Electronics Computer Software Apple TV Digital Distribution iTunes

iPhone

AppStore

Mac OS X

iPad

iCloud

iPod

Mac

Wave Riders MPE Div B

Brand Identity
Innovative , Self Rewarding, Reliable Thinks Different

Leaders in CE, Innovators

Desirable , Value Creating

Logo

Wave Riders MPE Div B

Kellers CBBE Model


Attachment , Active Loyalty

Resonance Quality, Credibility , Consideration , Superiority Judgements Innovation, Reliable Performance Imagery Feelings Fun, Excitement, Self Respect ,Rewarding

Logo, Aesthetics

Salience High Awareness Level

Wave Riders MPE Div B

Kapferers Brand Identity Prism


Physique (Purpose) Consumer Electronics, Design Source Personality Innovative , Leadership

Internalisation

Relationship (Brand to Customer) Quality , Reliable, Service

Externalisation

Culture Innovation

Reflection (Customer identifies w.r.t Brand) Fun , Excitement , Dynamic , Tech-Savvy

Receiver
Wave Riders MPE Div B

Self Image (Customer identifies brand w.r.t self) Progressive, Competes with Self

Observations / Learnings

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Wave Riders MPE Div B

Product Life Cycle

Apple

Wave Riders MPE Div B

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