IH group

presentation:

Interpersonal
communication
 Group members
 4A Wong Shek
Man(39)
 4B Calvin Chan(1)
 4E Li Kai Sang(27)
 4E Lo Chun
Yen(29)
 What is Interpersonal
communication ?
 Interpersonal communication
 a process of sending and
receiving information between
two or more people.
This kind of communication is
subdivided into
 dyadic communication

 Public speaking

 small-group communication.
 Dyadic communication
 only involves two people such as a
telephone conversation or even a set
of letters sent to and received from a
penpal.
 sender can immediately receive and
evaluate feedback from the receiver.
So that, it allows for more specific
tailoring of the message and more
personal communication than do
many of the other media.
 Public speaking
 The process of speaking to a group of
people in a structured, deliberate manner
intended to inform, influence, or entertain
the listeners.
 Skills:
 Oratory
 The use of gestures
 Control of the voice (inflection)
 Vocabulary, register, word choice
 Speaking notes
 Using humour
 Developing a relationship with the
 Small-group
communication
 The nature of communication that
occurs in groups that are between 2
and 12 individuals.
 The most important process factor is
the communication that occurs
during group meetings, although
there are others (e.g., a group
working together building a shed
must coordinate their shed-building
actions and not get in each other's
 Functions of Interpersonal
Communication
 Gaining Information
 Building a Context of
Understanding
 Establishing Identity
 Satisfy Interpersonal Needs
 Basic elements in Interpersonal
Communication
 1. Sender person who sends
information
 2. Receiver person who
receives the information sent
 3. Message content of
information sent by sender
 4. Feedback response from
receiver.
 Communication Channels
 Direct channels  Indirect channels
 1. speech  1.Unconscious
communication communication
 2.nonverbal  2. listening
communication
 3. summarizing
 4. paraphrasing
 5. questioning
 6. Initiating
 7. Turn-taking
 Barriers against Effective
Interpersonal
Communication
 Emotions
 Filtering
 Overloaded with Information
 Defensiveness
 Cultural Difference
 Jargon
 Emotions
 Sometimes when people
communicate an idea or matter
across, the receiver can feel how the
sender perceives the subject matter.
Often messages are interpreted
differently for different people.
Extreme emotions are most likely to
hinder effective communication
because the idea or message maybe
misinterpreted
 Real examples
 Yesterday, my mother scolded me
because she thought that I was
playing computer games. In fact, I
was doing IH project. I tried to
explain but she was in extreme
motions and did not think about my
explanation I a clear manner. Finally,
we brawl with each together
 Method to overcome the
Barriers of Effective
Interpersonal Communication
 Constrain Emotions
 Simplify Language
 Listen Actively
 Feedback
 Constrain Emotions
 Hold back emotions and discussing a
certain sensitive issue. By speaking
through a neutral manner, it allows
mutual understanding to occur and
for both sender and receiver to
communicate in a rational manner
again.
 Real examples
(continues)
 After my mother had calmed down,
she held back her emotion and
analyze the whole thing again. She
found that I was really doing IH
project when she communicated with
a rational manner, so she forgave me
and we became well again.
 The skills support that can
that can have good
interpersonal communication
 parenting
 intimate relationship
 management
 Selling
 Counseling
 coaching
 Mentoring (in groups)
 conflict management
End