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Lean Manufacturing working on flowing production Aimed at cost reduction by eliminating waste Two Assumptions about production environment 1. True needs deviate from the production plan 2. Problems would crop up
Solutions incorporated in the system: 1. JIT (Just in Time) What, How much and When. Deviation form true production-waste
2. Jidoka Make production problems self evident and stop production when faults arise. Aid problem detection and Visual Control
3. Human Infrastructure Good thinking, good products
BACKGROUND:
Plant set up in Kentucky by Toyota Motor Corporation (TMC) Toyota Motor Manufacturing , Georgetown, 1988 to increase volume of cars produced Toyota strives in making quality cars at affordable prices for a diverse range of customers. Georgetown Ramp up: Simulate model in Japan and get people from Japan who knew the process and how to handle the situations
TMM faces increasing problems with its seat supply (KFS) Responsible for the problems with material flaws and missing parts Problems increase with an increase in varieties of and demand for the seats
Sees a deviation from the policies and procedures under the TPS
As TMM ramps up for the production of the Camry Wagon, it must address the seat issue.
CAUSES OF OVERLOAD AT THE KENTUCKY PLANT: Production for North America and European markets was being handled. Line utilization rate was below the projected target Compensation for time lost over defective or no seats URGENCY TO HANDLE THE SEAT PROBLEM: Trying to solve the seat problem could hurt the line utilization.
Produce only
What is needed How much is needed When it is needed
Recruitment of personnel from top to bottom of hierarchy One-on-one training by personnel from Tsutsumi Focus on problem-solving capacity of human infrastructure
Assembly line
Production control
Quality control
Production control
Fore
heijunka
card
With
QC and PC taking care of delivery and quality problems, Purchasing dept. was focusing on managing costs
Low Cost
TMMs sole supplier was Kentucky Framed Seat(KFS), with whom it operated on Sequential pull
TMM managers marveled at KFS ability to keep up with the sequential pull system KFS applied itself to learning as much as it could from TMC TMC itself wanted to spread TPS in KFS The next Challenge the fall 1991 model change
Problems caused by defective or damaged seats TMM USA's threefold seat problem: 1) Actual defects with the hooks 2) Violation of jidoka principles 3) Built up of cars with seat problems
Seat very delicate, bulky and very costly about 470 $ Consists of:
Left Assembly Right Assembly Rear Seat Bench Backrests Rear Side Bolsters
Toyota Motor Manufacturing (TMM) Sole Manufacturer of Toyota Camry Wagon worldwide Increase in the number of Seat Variations
United States
Europe
Total Variants
10
18
36
This Led to: 1.Increase in Car Inventory and High Inventory Costs 2.Reduction in Run Ratio i.e. No. of Cars produced per shift 3. Bottom line and Top line margins affected
Correct the faulty production plan Review the process of seat manufacturing Prepare Process Charts to minimize Human error during Seat installation Review deal with single manufacturer
Increased training provided to the managers Computerized Seat Reorder Process between KFS and TMM Allocated Separate Area within overflow parking area for seat defective cars Altered lighting at Seat Inspection area at KFS