Presentation FMC SME Engl Final 06 07

Fixed Mobile Convenience
for SME Segment

May 2007
Peter Meilhammer SEN ESY SME SL
Copyright
Copyright © Siemens © Siemens
Enterprise Enterprise Communications
Communications GmbH & Co KG 2007.
2007. All
All rights
rights reserved.
reserved.
Open Communications
Mobile
Communications
OpenPath
Open
Communications
IT Voice
Communications Communications
Services
Ecosystem
The Seven Principles of Open Communications

 Unified    Business   Business 
IT-based Fixed Mobile Rich User Open Service
Process Continuity &
Communications Communications Convenience Experience Delivery
Integration Integrity
Copyright © 2007. All rights reserved.

Page 2 February 07 Siemens Enterprise Communications
Fixed Mobile Convenience for SME
Current situation
Different voicemail systems for on-site and mobile communication
Communications dilemma between availability and privacy
Multiple call numbers and devices in the enterprise environment
Nontransparent cost structure with little control
High communication costs to mobile networks

Customer benefits
Communication via all Networks –

Public Net – Mobile Net –
Enterprise Net
 Efficient collaboration between
employees inside and outside the
enterprise
 Professional communications with
customers
 Reduced network costs for mobile
users*
* Pending on price structure of providers

Highlights
 Integration of office work place, field force and

teleworker
 One-Number-Service for extension, mobile and home
office
 Central system offers transparency for business and
Highlights private communications costs
 Control of incoming and outgoing calls via the
communication system
 Parallel call signalling at extension and mobile
(Twinning)
 Secure connectivity through authentication

3 solutions
ISDN Provider
GSM
 HiPath 2000 with Mobility Entry – system SW with licensing
 HiPath 3000 with Mobility Entry – system SW with licensing
 HiPath 3000 with HiPath XpressionsCompact Mobility – SW

integration in HiPath XpressionsCompact with licensing
Feature set with HiPath 2000
 Call transfer between extension

Idle state
and mobile  Quick dialing in
 Busy indication for internal users  Destination number dialing
(LED, optiClient Attendant)  Call forwarding
 Do not disturb
 Busy signalling to internal and  Call number supression
external partners  Message sending
 Optional SW package ‚Mobility  Reset services
Client‘ for mobile phones Talk state
 Consultation
 Features on the mobile  Alternate
 idle state / talk state  Switching
 Function control using DTMF or  Conference
client menu  Return to held call
Feature set with HiPath 3000
 Call transfer between extension

Idle state
and mobile  Fast dialing-in for
 Busy indication for internal users identification
(LED, optiClient Attendant)  Destination number dialing
 Call forwarding
 Busy signalling to internal and
programming
external partners  Activate/deactivate do not
 Optional SW package ‚Mobility disturb
Client‘ for mobile phones  Message sending with
optional selection
 Functions on the mobile in idle  Call number suppression
state on/off
 Function control using DTMF or  Reset all services
client menu
Feature set with HiPath 3000 / Xpressions Compact
 GSM availability for almost all

Idle state
mobiles  Fast dialing in
 Single VoiceMail box for all calls  Destination number dialing
(public and mobile networks)  Individual mailbox
 Administration of alternative
 Setup/selection of external
destinations
destinations using Webtool  Forwarding destinations
 Accoustic menu-driven prompting
Talk state
 Serial call – transfer from landline  Consultation
to alternative destination  Alternate
 Function on the mobile in  Extend
 Idle state  Conference
 Talk state  Disconnect
Mobility Entry with Mobility Client
Comfortable access to FMC-feature

set with the systems
HiPath 2000 and HiPath 3000
 ‚Mobility Client‘ - Software package

to enhance the mobile*
 Menue driven user guide
* for the latest overview certified

mobiles see
http://www.speech-design.com/hipath-mobility-clients

Mobility Client
Mobility Client settings e.g.:

BlackBerry 8100
 PBX system type

 DISA call number
 user call number
 Exchange code

Mobility Client
Mobility Client functions in idle

state, e.g.:
BlackBerry 8100
 Direct dialling
 Do not disturb on/off (private
mode)
 Call forwarding on/off
 Call number supression on/off
 Message sending
 Reset services
Mobility Client
Mobility Client functions during

talk state, e.g.:
BlackBerry 8100
 choice of features
 alternate
 conference
 disconnect
 call back
 DTMF transparent switching
 feature activation from menu

Preconditions and recommendations
Systems: HiPath 2000 V2

HiPath 3000 V7
Depending on the number of mobile users, the following trunk lines (B-
channels) have to be implemented additionally, and for HiPath 3000 the
following number of ports to HiPath XpressionsCompact should also be
reserved:
Mobile user Additional B-channels Ports to HiPath Xpressions*
10 4 4
20 6* 8
30 8* 8
40 10* 12
50 max. 12* 12
* Not for HiPath 2000

contact
Feedback is welcome!
Hartwig Fortmeier
Com ESY SME MP 2
Mail: hartwig.fortmeier@siemens.com
Phone: +49 5251 8-24795


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Fixed Mobile Convenience

for SME Segment

Peter Meilhammer SEN ESY SME SL

The Seven Principles of Open Communications

Copyright © 2007. All rights reserved.

Different voicemail systems for on-site and mobile communication

Communications dilemma between availability and privacy

Multiple call numbers and devices in the enterprise environment

Nontransparent cost structure with little control

High communication costs to mobile networks

Copyright © 2007. All rights reserved.

Communication via all Networks –

* Pending on price structure of providers

Copyright © 2007. All rights reserved.

 Integration of office work place, field force and

Copyright © 2007. All rights reserved.

 HiPath 2000 with Mobility Entry – system SW with licensing

 HiPath 3000 with Mobility Entry – system SW with licensing

 HiPath 3000 with HiPath XpressionsCompact Mobility – SW

 Call transfer between extension

 Call transfer between extension

 GSM availability for almost all

Comfortable access to FMC-feature

 ‚Mobility Client‘ - Software package

 Menue driven user guide

* for the latest overview certified

Copyright © 2007. All rights reserved.

Mobility Client settings e.g.:

 PBX system type

Copyright © 2007. All rights reserved.

Mobility Client functions in idle

Mobility Client functions during

Copyright © 2007. All rights reserved.

Systems: HiPath 2000 V2

Copyright © 2007. All rights reserved.

Copyright © 2007. All rights reserved.

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