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HiPath 3000 V7

Move to the next Generation


Open Communications

Copyright
Copyright © Siemens © Siemens
Enterprise Enterprise Communications
Communications GmbH & Co KG 2007. All rights reserved.
Agenda

Communication for the


open minded
 Introduction and Highlights
 Solutions and Scenarios
 System Overview and
Applications
 Devices
 What makes us different

Copyright © 2007. All rights reserved.


Page 2 May 07 Siemens Enterprise Communications
Market Trends
The changing worlds of business and communication

Business Trends Trends in Communication


 Powerful growth of DSL – especially  Rapid pace of technology change
in the business segment
 Growth in IT ‘Consumerisation’
 SIP……
 Increasing data rates / decreasing
 Emergence of Next Generation
costs SOA…..
Network services
 Alternative access technologies  Hosted, managed
 Using communications to improve
 Alternative Carriers pushing VoIP efficiency and productivity
 Fight for market share / Unbundling  Using communications to enhance
of subscriber access organisational resilience and
survivability
 Focus on customer retention
 Easy to use, scalable solutions

Copyright © 2007. All rights reserved.


Page 3 May 07 Siemens Enterprise Communications
HiPath 3000

This means… The value to your organization is


 Integrated IP communication solutions  Reduced Total Cost of Ownership (TCO)
 Support of SIP provider and subscriber  Standards based communication which
technology allows vendor choice - reduced
 Fixed Mobile Convenience communication costs
 Rich user experience  Improved mobility & contact ability
 Reduced service and maintenance costs

Our proof points


“Siemens now includes certain
 Support of open interfaces (SIP, CSTA) features which used to be add-ons,
 Ongoing solution development (new as standard, such as voice
product released) messaging, call recording,
integration with Microsoft Outlook,
 Integration and support of large
auto attendant and call centre
applications and solutions features. This all helps save money
2007 in the long run”
Copyright © 2007. All rights reserved.
Page 4 May 07 Siemens Enterprise Communications
HiPath 3000
Customer references

 Hermes Datacomms  Complete Managed Services  Increased customer service,


provides communications for solution for seven sites higher customer satisfaction
oil and gas industry  Solution based on HiPath and productivity gains for
 Reliable, secure and easy-to- 3000, HiPath 5000 RSM, employees through HiPath
use solution for remote HiPath Xpressions, DECT, 3000, HiPath ProCenter,
locations under extreme Mobile Connect Server HiPath Xpressions and
conditions HiPath Cordless at the local
power and water company in
Wetzlar, Germany

“Siemens technology is very reliable, “Siemens won us over not just on the „Durch den gezielten Einsatz
which we depend on, given that technical front but was also able to intelligenter Kommunikationstechnik
a lot of our equipment and engineers document the cost effectiveness of ist es uns gelungen, die Produktivität
are based in very harsh conditions.” this solution by setting out the unserer Mitarbeiter zu steigern und
‘Total Cost of Ownership’ (TCO)” zugleich die Kundenzufriedenheit zu
erhöhen.“
Achim Klingelhöfer
Gary Steer, technical director at Hermes Lothar Bentkowski, Head IT-Management enwag Energie- und
Datacommunications International IT Manager Brückner Grundbau GmbH Wassergesellschaft mbH Wetzlar

Copyright © 2007. All rights reserved.


Page 5 May 07 Siemens Enterprise Communications
HiPath 3000
Feature Highlights

 Fixed Mobile Convenience


 Flexible Choice between TDM and IP Phones
 Flexible Choice between DECT and Wireless LAN
Phones
 Comprehensive HiPath ComScendo Feature Set
HiPath 3000
 Networking via TDM or IP connections, providing a
scalable communication platform for rapidly growing
enterprises
 Branch office solutions with HiPath 3000/4000/5000
 Secure Communication with VPN/IPSec
 SIP Support for Internet Telephony Service Providers
and SIP Phones
Copyright © 2007. All rights reserved.
Page 6 May 07 Siemens Enterprise Communications
HiPath 3000 V7
New Features

New
 Fixed Mobile Convenience
 Client User Interface for Black Berry
 Voice User Interface based on Xpressions Compact
 Support for new phones
 OpenStage 20 T New
 OpenStage 40 T
HiPath 3000  Enhanced Applications
 Xpression Compact V3 – new version
New
 optiClient Attendant V8 – new version
 Network wide presence status via enhanced BLF
 Multi Site Contact Center support for
HiPath ProCenter
 CTI Client XPhone Entry included in base package
 VPN license included in base package
 CLIP for analog trunks New
Copyright © 2007. All rights reserved.
Page 7 May 07 Siemens Enterprise Communications
HiPath 3000
Customer Benefits

HiPath 3000 provides feature rich


TDM and IP Telephony
 Cost Reduction and New Services
with Internet Telephony
 Increased Productivity and
Accessibility through Mobility
Features
 Secure and Cost effective
networking capabilities
 Cost Reduction and simplified
Administration through centralized
Applications
 Investment Protection through
smooth migration into IP telephony

Copyright © 2007. All rights reserved.


Page 8 May 07 Siemens Enterprise Communications
Platforms for Small and Midsize Enterprises
Portfolio Overview

A well-orchestrated portfolio of platforms tailored to the needs of small


and midsized customers
HiPath 2030 HiPath 3300 HiPath 3500 HiPath 3800 HiPath 5000

 IP System  Converged  Converged  Converged  IP Soft Switch


 30 IP Phones System System System  1000 IP Phones
 Integrated Router,  96 IP Phones  192 IP Phones  500 IP Phones  MS Windows
VPN and Firewall  24 TDM Phones  72 TDM Phones  384 TDM Phones
 SIP, ISDN Trunks  64 Systems in
 Linux one network

Copyright © 2007. All rights reserved.


Page 9 May 07 Siemens Enterprise Communications
Agenda

 Introduction and Highlights

 Solutions and Scenarios

 System Overview and Applications

 Devices

 What makes us different

Copyright © 2007. All rights reserved.


Page 10 May 07 Siemens Enterprise Communications
Solutions and Scenarios

Internet
Telephony

Home Office
Branch Teleworking
Office

Business
Mobility
Applications

Copyright © 2007. All rights reserved.


Page 11 May 07 Siemens Enterprise Communications
HiPath 3000
Stand-alone Scenario

DECT Wireless LAN Access


PSTN
Internet

Gigaset S2 optiClient 130


DECT Base Station
WLAN Access Point WL2 Professional

HiPath 3800, Unified Messaging, CTI


Voice Mail Contact Center

TDM Devices IP Access IP Phones

AP 1120 SIP

optiPoint 500 OpenStage Analog Phones Fax optiPoint 410 / optiClient 130 optiPoint 150 S
optiPoint 420
Analog Phones Fax

Copyright © 2007. All rights reserved.


Page 12 May 07 Siemens Enterprise Communications
Solutions for Mobile Employees

Enterprises needs to provide remote


access to voice and data infrastructure
 New workplace models –
some or all employees are mobile
or working at home (teleworkers).
 Integration of remote and mobile work staff
with secure access to the enterprise IT
infrastructure
 Central voice and data services such as
voice mail and file servers available for
external users
 Increased availability, responsiveness and
efficiency of team members
Copyright © 2007. All rights reserved.
Page 13 May 07 Siemens Enterprise Communications
Campus Mobility
Improved Productivity and Accessibility on Campus

WL 2 Professional

Gigaset S2
DECT Base Station WLAN Access Point

optiPoint optiPoint optiClient

HiPath mobility solutions support employees to be productive and


accessible while away from the desk
 Quicker responses by being connected anywhere on the Campus through
DECT or wireless LAN solutions
 More efficient use of office space and equipment through Desk Sharing
 Cost reduction for Telecommunication Services through simple move, add
and changes of IP Phones

Copyright © 2007. All rights reserved.


Page 14 May 07 Siemens Enterprise Communications
Mobile Teleworking Solution
Increased Productivity and Accessibility

Headquarters
On the Road PSTN

DECT or WLAN Phone


VPN-Tunnel

optiClient 130 Internet


HiPath 3800 Applikation TDM or IP Phones
Server

HiPath Teleworking Solution enables mobile employees to remain


connected to the enterprise while on the road
 One business number, always accessible for customers and colleagues
 Reduced Costs for usage of mobile phones
 Improved Productivity through secure remote access to central Services
(Business Applications, E-Mail,…)
 HiPath 3000 VPN license included

Copyright © 2007. All rights reserved.


Page 15 May 07 Siemens Enterprise Communications
New
Fixed Mobile Convenience
Mobile Entry based on DISA functionality

 One Number Service


 Twinning (Parallel call Internal
extension + GSM subscriber)
 Busy indication for GSM subscriber PSTN GSM

 Fast identification (login via CLI)


 Call handover GSM phone to internal
extension
 Activation of features in idle state
(internal call, call diversion, DND,…)
 Mobile Client for Blackberry*
HiPath 3500 Black Berry 8700

*planned for Nokia mobile phones

Copyright © 2007. All rights reserved.


Page 16 May 07 Siemens Enterprise Communications
New
Fixed Mobile Convenience
Mobile Pro based on Xpressions Compact V3

 Voice guided user interface (audible


confirmation of command input )
 One Number Service
 Twinning (call forward to GSM phone) PSTN GSM
 Fast identification (login via CLI) –
optional additional password
identification
 Single Voicemail incl. MWI
 Activation of features in idle state
(internal call, call diversion, DND, call
back, selection of alternative call Mobile / Fixed Phone
targets…) HiPath 3500 /
 Activation of features during a call Xpressions Compact

(Hold, Toggle, Conference, Transfer)

Copyright © 2007. All rights reserved.


Page 17 May 07 Siemens Enterprise Communications
Fixed Mobile Convenience
Customer Benefits

Convenience Accessibility
 Convenient access to HiPath Features  One number service
with Mobile Client Application  Twinning
 Convenient access to HiPath Features  Single Voice Mail Service
with Voice Portal

Cost Optimization Mobility


 Reduced traffic charges for mobile  Mobility on Campus
phones  Mobility on the road
 No traffic charges for mobile phones for  At Home
“internals” calls
 Reduced traffic charges for calls to
“Fixed Mobile Users”
Copyright © 2007. All rights reserved.
Page 18 May 07 Siemens Enterprise Communications
Headquarters and Branch Offices

Enterprises uses different HiPath Systems


in homogenous network
 Step-by-step integration of new systems with
a powerful feature set and high availability
 Branch Offices in large enterprises with
distributed architecture generate cost
savings through:
 Communication between
headquarter/branches
 Centralized administration and
management
 Centralized applications

Copyright © 2007. All rights reserved.


Page 19 May 07 Siemens Enterprise Communications
IP Networking Scenarios

Branch Office Headquarters


PSTN PSTN
HiPath 5000 RSM
Central Application
and Management Server

HiPath 3300

TDM or IP Phones SIP / CorNet IP


HiPath 3800 TDM or IP DECT or WLAN
Phones Phones
WAN
Internet
Small Office
SIP
Home Office
HiPath 2000

DSL Router

Internet Service VPN Client IP Phone


optiClient 130 IP Phones
Provider
*max 32 networked systems in a domain (max 64 with project specific release)

Copyright © 2007. All rights reserved.


Page 20 May 07 Siemens Enterprise Communications
IP Networking Scenarios with HiPath 5000

Branch Office Headquarters


PSTN PSTN

PSTN Gateway
PSTN Gateway

IP Phones HiPath 5000


HiPath 5000 optiClient 130 IP Phones

WAN
Internet
Branch Office without
PSTN Gateway
Home Office

DSL Router

Internet Service VPN Client IP Phone


optiClient 130 IP Phones HiPath 5000
Provider
*max 32 networked systems in a domain (max 64 with project specific release)

Copyright © 2007. All rights reserved.


Page 21 May 07 Siemens Enterprise Communications
TDM Networking Scenarios

Branch Office Headquarters

DECT or WLAN Phone

HiPath 3300

TDM or IP Phones
HiPath 3800 Application TDM or IP Phones
PSTN Server

Small Office

HiPath 2000

optiClient 130 IP Phones

*max 32 networked systems in a domain (max 64 with project specific release)

Copyright © 2007. All rights reserved.


Page 22 May 07 Siemens Enterprise Communications
Small Remote Site (SRS)

 Central Registration of IP User in


Headquarters HiPath 4000 for Branches
PSTN  One Single User Interface HiPath
4000 for all Members in the Network
 HiPath 3000 or HiPath 2000 as
HiPath 4000 Survivable Media Gateway
 Fall-Back in Network Failure offers
WAN secure Access and Availability to the
Branch Office PSTN at the branch office
PSTN  Central Applications available in
Headquarter and Branches
 Payload Switching any-to-any
IP Phones HiPath 3800  Max Extension depends on HiPath
4000 Criteria
Copyright © 2007. All rights reserved.
Page 23 May 07 Siemens Enterprise Communications
Branch Office Solution
Secure Networking via VPN

HiPath 3000
HiPath 2000
PSTN VPN-Tunnel

Internet

optiPoint optiPoint Application


Server

HiPath Branch Office Solution provides secure and cost effective


networking via VPN
 Improved Productivity for employees at remote locations through seamless
integration in communication network
 Remote access to central Services
 Cost Reduction through Least Cost Routing via different locations

Copyright © 2007. All rights reserved.


Page 24 May 07 Siemens Enterprise Communications
Internet Telephony

Internet Telephony Service Providers


(ITSP) provide new Services and Business
Models
 ITSPs offer aggressive pricing:
 Low cost basic fees, cheap traffic charges
 „On-Net-Calls“ for free
 Flexibility of Voice Channels
 Licensing in single steps and practical
packages
 Dynamic enhancement of Voice Channels
 Worldwide Accessibility with One Number

Copyright © 2007. All rights reserved.


Page 25 May 07 Siemens Enterprise Communications
Internet Telephony
Reduced Cost with new Services

PSTN Internet

optiPoint optiPoint optiClient

HiPath 3000 supports an increasing number of certified and tested Internet


Telephony Service Provider :
 “Consumer” Provider (MSN) and “Business” Provider (DID)
 Internet Telephony and ISDN within a single system
 Up to four active ITSPs at the same time
 Least Cost Routing between ITSP and ISDN

Copyright © 2007. All rights reserved.


Page 26 May 07 Siemens Enterprise Communications
Agenda

 Introduction and Highlights

 Solutions and Scenarios

 System Overview and Applications

 Devices

 What makes us different

Copyright © 2007. All rights reserved.


Page 27 May 07 Siemens Enterprise Communications
HiPath 3000
Technical Data

HiPath 3300 HiPath 3500 HiPath 3800

ISDN B-Channels 16 60 180

TDM Subscriber 44 84 384

DECT Base Stations 3 16 64

DECT Phones 16 64 250

IP Phones 96 192 500

Product Picture

Copyright © 2007. All rights reserved.


Page 28 May 07 Siemens Enterprise Communications
HiPath Xpressions Compact
Integrated Voice Mail for HiPath 3000

Integrated Voice Mail, Auto


Attendant and Voice Recording in
digital Voice Quality
 Up to 500 Mailboxes and up to 100
hours recording time for
voice messages
 Personal-, Group- and Information
-Mailboxes
 Auto Attendant with customer
greeting and Name-dialing
 Forwarding of Voice Mails as
Attachments to E-Mails
(HiPath 3800 only)
 Central Voice Mail System in
networked Configurations
Copyright © 2007. All rights reserved.
Page 29 May 07 Siemens Enterprise Communications
HiPath Xpressions
Unified Messaging Solution

Unified Messaging System for


Voice Mail, E-Mail, Fax and SMS PSTN
 Access and manage voice mails
and E-mail from any phone,
standard email client or internet
browser HiPath 3000 HiPath Xpressions SMS Server Fax
Server
 Receive Faxes, Send or forward
faxes to any printer or fax machine
Mirosoft Outlook User Lotus Notes User
 Access Message Box from
anywhere with any Device
 Access important messages first
using myXpressions folder

Copyright © 2007. All rights reserved.


Page 30 May 07 Siemens Enterprise Communications
HiPath ProCenter Agile/Enterprise
Customer Satisfaction within Reach

Modular Solution scaled for Small


to Midsized Call Centers
 Intuitive agent desktops for
improved productivity
 Group- or Skills based Voice and E-
Mail Routing
 Next generation visualization tools
for contact center management
 Innovative presence and
collaboration tools
 Multi site contact center solution for
up to ten networked sites

Copyright © 2007. All rights reserved.


Page 31 May 07 Siemens Enterprise Communications
New
optiClient Attendant V8
Auto Attendant Solution

PC-based Attendant Console with


graphical user interface

 Busy-lamp-fields for up to 140


names or 240 phone numbers
 Central solution in networked
environment
 Quick answering via mouse or
keyboard
 No calls are lost due to audible alert
and visual display of waiting calls
 Well arranged caller list – incoming
and missed calls
 Integrated phone books

Copyright © 2007. All rights reserved.


Page 32 May 07 Siemens Enterprise Communications
HiPath TAPI 120 and HiPath TAPI 170
XPhone Entry New

CTIServer 3rd party CTI


HiPath 2000 supports 1st party
CTI and 3rd party CTI

 HiPath TAPI 170 provides


1st party CTI
feature rich 3rd party access
with IP-Phone (CSTA III and Microsoft TAPI)
 HiPath TAPI 120 is a cost
effective 1st party CTI solution
for IP Phones
 XPhone Entry (1st party) is a
comfortable and feature rich
CTI application

XPhone

Copyright © 2007. All rights reserved.


Page 33 May 07 Siemens Enterprise Communications
Access Point HiPath AP 1120 SIP

IP interface to HiPath 3000


for analog and fax devices

 Connectivity for two


analogue devices (Phone,
Fax, Modem)

 Fax transmission with


G.711 or T.38 (real time
Fax)

 Supported Codec’s: G.711,


G.723 and G.729

Copyright © 2007. All rights reserved.


Page 34 May 07 Siemens Enterprise Communications
Agenda

 Introduction and Highlights

 Solutions and Scenarios

 System Overview and Applications

 Devices

 What makes us different

Copyright © 2007. All rights reserved.


Page 35 May 07 Siemens Enterprise Communications
Devices
Portfolio Overview

Comprehensive portfolio of devices for all HiPath platforms

Desktop Phones Wireless Phones Applications


TDM OpenStage, DECT PC
optiPoint
optiClient 130

optiPoint 410 /S S2 SL2 M2


IP optiPoint 420 /S
WLAN

optiPoint WL2 /S

Copyright © 2007. All rights reserved.


Page 36 May 07 Siemens Enterprise Communications
OpenStage
Inspiration through Open Communication

People-centric Interaction
meets Open Unified
Communications

 Open for Personalization and


Synchronization
 Open for Communication and
Applications
 Open and intuitive Interfaces
and Functionality
 Open to bring mobile and fixed
network telephony together
 Open for „enjoyment“ and
„performance enabling“

Copyright © 2007. All rights reserved.


Page 37 May 07 Siemens Enterprise Communications
OpenStage TDM Phones

OpenStage 80 T*
• QVGA color display
• TouchGuide

OpenStage 60 T*
• QVGA color display
• TouchGuide

OpenStage 40 T
• 6 line graphical display
• 5 direction navigation

OpenStage 20 T
• 2 line graphical display
• 3 direction navigation

*will be released in October 2007

Copyright © 2007. All rights reserved.


Page 38 May 07 Siemens Enterprise Communications
OpenStage 20 T (Lava)
Product Characteristics

Wall mountable

Tiltable graphical
display; 2 lines;
205 x 41 pixel;
monochrome

Pushbuttons:
Drop / Release
Redial
Call Forwarding with
Pushbuttons:
red LED  Speaker with red
Mute with red LED
LED
Pushbuttons:  +/- keys
Message waiting
with red LED
Menu with red LED

3-way navigator
with pushbuttons Keypad
Copyright © 2007. All rights reserved.
Page 39 May 07 Siemens Enterprise Communications
OpenStage 40 T (Lava)
Product Characteristics

Optical call alert,


Wall mountable
red status LED
Tiltable graphical
display; 5,1”; 6 lines;
240 x 128 pixel; 6 free programmable
monochrome; backlit touch keys with red
Pushbuttons: LEDs
Drop / Release
Redial Pushbuttons:
Call Forwarding with  Mute with red LED
red LED  Headset with red
LED
Pushbuttons:
Message waiting Pushbuttons:
with red LED  Speaker with red
Menu with red LED LED
 +/- keys

Headset jack

USB slave
5-way navigator
with pushbuttons Keypad
Copyright © 2007. All rights reserved.
Page 40 May 07 Siemens Enterprise Communications
optiPoint 410

-advance
- key module
Comfort
16 individual
-standard Display Phone
program keys
With full-duplex- 4-lines -24
-economy plus handsfree characters
speech
Mini-Switch and
-economy support for
with Dialog headset access
-entry keys for
Low cost device comfortable use
to start VoIP
Communication

- display-module
Touchscreen
Speech Dial and
WAP-Access

Copyright © 2007. All rights reserved.


Page 41 May 07 Siemens Enterprise Communications
optiPoint 420
IP Phones with Self Labeling Key‘s

-application-module -advance
Color-Touch display with Comfort
alphanumeric keys Display Phone
-standard 4-lines -24
With full-duplex- characters
handsfree
speech
-economy plus
Mini-Switch and
-economy Headset
with Dialog access
keys for
comfortable use

-slk module
Terminal to
extend program
keys

Copyright © 2007. All rights reserved.


Page 42 May 07 Siemens Enterprise Communications
optiPoint 150 S

SIP Phone with unparalleled


price-performance ratio

 2-line display each 16 characters


 Fixed function keys: Loudspeaker,
Redial, Hold, Menu, Call back,
Mute, 3party Conference, Phone
Book
 Standard SIP feature set, like Call
transfer, call forwarding
 16 ring tones
 DTMF
 PoE, DHCP, STUN, L2/L3 QoS
 Wall mountable

Copyright © 2007. All rights reserved.


Page 43 May 07 Siemens Enterprise Communications
optiClient 130

Full featured VoIP Client or CTI


Application

 Interactive User Interface - Click,


Drag&Drop
 Call-Pick-up with Signaling of User
Number
 LDAP support for different Data
Base
 Flexible Configuration of User
Interface
 Integration with Standard TAPI PC-
Applications

Copyright © 2007. All rights reserved.


Page 44 May 07 Siemens Enterprise Communications
Agenda

 Introduction and Highlights

 Solutions and Scenarios

 System Overview and Applications

 Devices

 What makes us different

Copyright © 2007. All rights reserved.


Page 45 May 07 Siemens Enterprise Communications
Integrated IP Communications Solutions
What makes us different?

Scaleable Fixed Mobile Convenience


 Highly scalable for stand alone or  Combining the worlds of GSM based
network environments. mobile communication and fixed
 Gateway functionality with larger communication to provide customers
platforms increased mobility and integration,
utilising a one number service.

Feature rich Future ready


 Focus on feature richness and  Standards based communication to
serviceability to provide a comfortable provide the customer with maximum
communication environment and reduce flexibility and freedom to tailor the
installation & maintenance costs. communication solution according to his
business requirements

Copyright © 2007. All rights reserved.


Page 46 May 07 Siemens Enterprise Communications
HiPath 3000
Summary

HiPath 3000 brings value to small and


medium-sized business. Its key benefits
include:
 Lower operational cost by maximized value of
desktops, simplified Administration and
centralized Applications
 Increased Productivity and Accessibility through
a huge Choice of Mobility Features
 Lower traffic charges and support for new
Services with Internet Telephony
 Secure and Cost effective networking
capabilities
 Investment Protection through smooth
migration into IP telephony

Copyright © 2007. All rights reserved.


Page 47 May 07 Siemens Enterprise Communications
Communication for the open minded

Copyright © 2007. All rights reserved.


Page 48 May 07 Siemens Enterprise Communications