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ANDHRA PRADESH
Name : Raja Sekhar Koduru
Designation : lecturer in ccp
Branch : Commercial & Computer Practice
Institute : Govt. Polytechnic for Women,
Kakinada, e.g. district
Year/semester : 3rd Year – VI Semster
Subject : Banking - II
Subject code : ccp-604(b)
Topic : Customer services offered by
Bank
Duration : 50 mts.
Sub topic : Electronic fund transfer
Teaching aids : Power point & pictures
ccp604(B).31 1
Recap
In the previous session we have discussed about the
EFT and steps involved in the EFT system.
The Electronic funds Transfer system was introduced by
the RBI in the year 1995 to make the ..
Payment system very fast
Minimize the paper work
For automatic reconciliation
Works towards better customer service
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Objectives:
On completion of this topic you will be able to
bank customers.
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Structure:
ECS
Summary
Quiz
Assignment
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Known to un known :
ECS
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EFT – RBI Guide lines
ELECTRONIC MEDIA:
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EFT – RBI Guide lines
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EFT – RBI Guide lines
3. REMITTANCE MESSAGES:
RBI pools the remittance message from all banks at a
center and arrange to send them to designated
branches at destination centers.
The flow of messages takes place between the branch
to service branch and then to NCC (National Clearing
Cell) and vice versa.
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EFT – RBI Guide lines
4. SERVICE PROVIDER:
RBI has made that communication between branches
and service branches may be on paper format till
branch creates adequate computer communication
infrastructure.
For this purpose, RBI acts as service provider as well
as system regulator.
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EFT – Benefits
2. INNOVATIVE PRODUCTS:
EFT system can be used as a launching pad with
which banks can introduce new payment or cash
manage products such as e-cheque for their
customers.
3. LESS WORK LOAD:
The use of EFT system would significantly reduce the
number of outstation cheques issued by the customer.
Consequently, service load on banks could be reduced
over a period of time.
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Electronic clearing system (ECS)
GENESIS:
Under the new method of payment called ‘Electronic
Clearing System’ (ECS) the institutions having to make
a large number of payments
--such as interest/dividend
--can directly deposit the amount into the bank
accounts of the shareholders/depositors and investors.
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Electronic clearing system (ECS)
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Electronic clearing system (ECS)
As far as the banks are concerned the new system
helps in reconciling figures automatically.
The system will be highly beneficial to the clearing
system.
There is no need deal with large number of paper
instruments.
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Electronic clearing system (Ecs)
depositors, etc.
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Electronic clearing system (ECS)
paper based.
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Electronic clearing system (ECS)
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Electronic clearing system (ECS)
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Electronic clearing system (ECS)
2. ECS (DEBIT)
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Electronic clearing system (ECS)
ECS (CREDIT)
ECS, as used with respect to credit clearing, refers to
a system of payment undertaken by banks, financial
institutions and others whereby direct deposit of a
large number of payments such as interest, dividend
warrants into the bank accounts of the shareholders,
depositors, investors and others is facilitated without
having to issue paper instruments.
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Electronic clearing system (ECS)
ECS (DEBIT)
ECS, as used with respect to debit clearing, refers to a
system of collection of undertaken by public utility
services such as electricity, telephone, insurances etc.
with a view to effecting periodic and repetitive payment
by ‘Direct Debit’ to customer accounts.
The object is to minimize paper transaction and
thereby increasing customer satisfaction.
ECS (Debit) envisages large number of debits and one
credit.
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Electronic clearing system (ECS)
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Electronic clearing system (ECS)
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Electronic clearing system (ECS)
3. PROCESSING BY CLEARINGHOUSE –
On the receipt of authorization the clearinghouse
process the data and works out an inter-bank funds
settlement.
Branch-wise credit reports indicating the beneficiary
details such as the names of the branches where the
accounts are maintained..,
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Electronic clearing system (ECS)
4. SERVICE BRANCHES:
The service branches then pass the advices to the
concerned branches of the bank, which will credit the
beneficiaries’ account on the appointed date.
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Summary
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Summary
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Quiz
1) E C S stands for …………
Ans: Electronic Clearing System
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Quiz
3) R B I has introduced ESC effect from … Month & Yr.
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Frequently Asked Questions
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