Presented by: Ankur

Commerce

Commerce refers to all the activities the purchase and sales of goods or services.

Electronic Commerce (ECommerce)

Electronic commerce is doing commerce with the use of computers, networks and commerce-enabled software (more than just online shopping) e commerce is enabling or achieving your business objectives by using information technology to enhance or transform your business processes.

eCommerce

ecommerce is more then just an online shop selling goods. Businesses make huge savings by more efficient interaction with their suppliers or buyers.
A local pharmacist orders 60% of his supplies from an overseas pharmaceutical suppliers website and saves 5% in his purchases - is this ecommerce? A remote Fiji resort attracts guests from the USA after several exchanges of email. Is this ecommerce?

Brief History

1970s: Electronic Funds Transfer (EFT)

Used by the banking industry to exchange account information over secured networks

Late 1970s and early 1980s: Electronic Data Interchange (EDI) for e-commerce within companies
Used by businesses to transmit data from one business to another

1990s: the World Wide Web on the Internet provides easy-to-use technology for information publishing and dissemination
Cheaper to do business (economies of scale) Enable diverse business activities (economies of scope)

Features of E-Commerce
1. Payment - credit card, smart cards, E-money 2. Service availability - business among enterprises, customers, suppliers and employees anytime, anywhere. 3. Advertising and marketing-advertising products and services. 4. Sales- Generating orders for the product. 5. Fulfillment Processing the order and delivering the product. 6. Secure Communications-Fast, efficient, reliable communication with customers and partners.

Types of E-Commerce system

Business-to-Business (B2B) Business-to-Consumer (B2C) Consumer-to-Consumer (C2C) Consumer-to-Business (B2G) Government-to-Business (G2B)

Advantages of Electronic Commerce

Increased sales
Reach narrow market segments in geographically dispersed locations Create virtual communities

Decreased costs
Handling of sales inquiries Providing price quotes Determining product availability

Being in the space

Disadvantages of Electronic Commerce

Loss of ability to inspect products from remote locations Rapid developing pace of underlying technologies Difficult to calculate return on investment Cultural and legal impediments

The process of e-commerce

1.

Attract customers
Advertising, marketing

2.

Interact with customers

Catalog, negotiation

3.

Handle and manage orders

Order capture Payment Transaction Fulfillment (physical good, service good, digital good)

4.

React to customer inquiries

Customer service Order tracking

Security Schemes

Encryption Digital Signature Security Certificates Fire wall

Encryption

Digital Signatures

Digital signatures are a means of ensuring authentication of electronic information. A digital signature is an electronic signature whose authenticity is guaranteed through encryption and a password.

Private Key- A unique combination known only to the signer. It is used to encrypt the message. Message Digest-The encrypted message that is created with the help of the Private key- A code sent to the receiver separately to enable decryption of the message digest. It is also available on the web site of the certification Authority

Security Certificate

Just as a passport is a universal way to establish your identity and gain entry to another country, a digital or security Certificate provides identification in the electronic world. Certificate authorities (CAS) are organizations that issue security certificates.

Fire wall

The ICSA (International Computer Society Association) defines firewall as a system or group of systems that enforces an access control policy between two computer networks.

Conclusion
Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers. E-Business systems naturally have greater security risks than traditional business systems, therefore it is important for e-business systems to be fully protected against these risks. A far greater number of people have access to e-businesses through the internet than would have access to a traditional business.

THANKS