Nakumatt Holdings Limited in Brief

Established in 1987, Nakumatt Holdings is East Africas leading

supermarket and as largest retail market player in Kenya, Uganda and Rwanda is dealing in general retail merchandise. Our Mission To create chain of world-class superstores in strategic locations delivering QUALITY, VALUE, SERVICE, VARIETY and LIFESTYLE, with convenient opening hours giving everyone an opportunity to shop at Nakumatt. Our Claim You need it. weve got it ! Our Vision We aim to provide largest variety and highest quality of local and international brands at reasonable and uniform prices in the region with unmatched service provided by warm, friendly and always helpful staff, in a modern ambience for a pleasant shopping experience, providing ample secure parking and exciting customer rewards program for shoppers with Nakumatt Smart card continuously enhancing lifestyles and delivering value. Quality Policy Nakumatt Holdings Limited is committed to providing a Variety of affordable, quality brands as well as excellent and superior quality service to our customers.

Nakumatt Business Overview

Corporate Strategy
Nakumatt Corporate strategy sits on a 10 point pillar that guides

our day to day operations. These pillar covers clear and specific aspects of our business all geared at enriching the customer experience.
1 Truly East African outlook 3 Commitment to managing model business 2 Corporate governance and social investments 4 Cutting Edge IT systems

5 Mission (Focus to create world-class superstores)

7 Locations most strategic and convenient 8 Smart Card Rewards

9 Environment and Quality Policies 10 Strategic expansion plans

6 Wide Variety (75k, 170 nationalities shoppers)

Nakumatt Holdings Limited Locations

Currently one of the Largest Chain in East African Region with 34 Outlets
Central Kenya:
17 Nairobi

Western Kenya :
2 Kisumu, 2 Eldoret, 1 Kisii, 1 Kakamega,

Coastal Kenya:
3 Mombasa, 1 Diani,

Northen Kenya:
1 Meru, 1 Nanyuki

Rwanda:
2 Kigali

Uganda:
3 Kampala

Projected expansion: Kenya: Nakuru, Milindi, Nairobi Tanzania: Moshi, Dar e Salam

Awards & Certifications

ISO 9001:2000 Certified for QMS by KEBS
Recertified with revised ISO 9001- 2008 in March 2010.

1st

Our Innovative Thinking leading to opening of the 24 hrs stores

chain in East Africa. Recognized by EAC as Cross Border Investor

Presently over 5,000 highly motivated employees Progressive HR Policy that provides for structured recruitment and growth path for all employees. One of the Best Employers Salaries & Wages Staff Welfare Amenities Staff Training & Development Over 75,000 customers served daily & over 150,000 customer traffic daily Over 511,000 Smart Shoppers of over 167 nationalities

Nakumatt CIO Project IT Enabled Miscellaneous Products & Services

Nakumatt IT Enabled Misc. PRODUCTS

Started in June 2005 as a part of ALL UNDER ONE ROOF CONCEPT. IT Enabled Miscellaneous product consists of ELECTRONIC AIRTIME VOUCHERS of all the network providers.

The 1st and only Supermarket in East Africa doing the Electronic Airtime vouchers dispensing from checkout points. (Other are doing scratch cards). Most Successful & Rewarding business revenue stream. No pilferages, as its totally electronically handled. Easy Central Procurement and Stocking system to ensure enough stock is

available centrally.
In house build systems to monitor the stocks and sales at store levels for all products. Quick, secured and efficient distribution system to avoid stockouts at the stores.

Nakumatt IT Enabled Misc. SERVICES

Started in June 2006 as a part of ALL UNDER ONE ROOF CONCEPT. IT Enabled Miscellaneous product consists of EQUITY CASH BACK, UTILITY BILL COLLECTION Safaricom Post Paid and NAIROBI Water.

The 1st Supermarket in East Africa to Start the CASH BACK SERVICES and the UTILITY BILL COLLECTION. One of the most appreciated service by customer s.

Great convenience to the customer as few of Nakumatt stores are open 24X7.
Great relief for the Vendors as they do not need to open new outlets to collect the bill. Nakumatts 400 + tills becomes the collection points.

Technology behind IT Enabled Miscellaneous Products & Services

ENABLED USING

Thank You