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DSS Defined
There are many definitions of a DSS, but all have three themes: (1) applied to unstructured problems, (2) supports but does not replace the decision process, and (3) is under the users control.
Definition A decision support system is a system under the control of one or more decision maker that assist in the activity of decision making by providing an organised set of tools intended to impose structure on the portion of the decision making situation and to improve the ultimate effectiveness of the decision outcome.
The data management system The model management system The knowledge engine The user interface The users
Representational Models
Suggestion Models
Hierarchy of Data
Data-centric and model-centric Formal and ad hoc systems Directed versus nondirected DSSs Procedural and nonprocedural systems Hypertext systems Spreadsheet systems Individual and group DSSs
The unique characteristics of a particular scheme may be important in determining the best approach to the design of a new system.
Hypertext Systems
Another classification scheme focuses on how the system manages knowledge. A textbased DSS can use hypertext links to direct the user, as on the following web page.
Spreadsheet Systems
Application programs such as Excel or 1-2-3 can serve as a front end to sophisticated and complex decision support systems.