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CASE : XEROX

By- Mukesh Kumar Singh Patel

ABOUT CASE
The case is about john Clendenin who working at Xerox. Clendenin spent the summer as a productivity consultant in the parts & supply area of Xerox US market group. His responsibilities included financial control, Human Resources & computer systems.

BY CLENDENIN

I was in this crazy role at Xerox. I tried to do something new these guys were saying it wouldnt work. Everything I worked on was turning to gold so eventually I would go to meetings.

CLENDENIN DISCOVER MULTINATIONAL LOGISTICS

The MSDC had originally been created in mid 1970s part of Xeroxs movement toward the worldwide integration of copies design, development & manufacturing.

By the end of 1983 the MSDC had developed multinational systems that allowed Xerox managers around the world.

BUILDING THE MDC


While Clendenin has just been promoted he was not allowed to transfer any of the rest of his staff from parts & supplies administration into MDC. Clendenin decided that to accomplish the MDCs new objectives he had to increase the group size. Clendenin also soon realized that he would complete projects far more complete projects for more economically than the operating units.

Thank

you

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