DI S CI PL IN E

DI PE N

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OBJECTIVES

To understand the meanings of grievance and discipline To discuss the legal and behavioral approaches of dealing with problems To appreciate the need for effective management of employee grievance and discipline using positive managerial approach
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MEANING

Expectations Employee --> Employer = Grievances Employer--> Employee = Undisciplined action Two sides of the same coin Dissatisfaction--> Complaint--> Grievance
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LEGAL FRAMEWORK

Grievances include any discontent and dissatisfaction experienced by an employee In 1982, the Industrial disputes act, 1947 was amended to include chapter- II-B, section 9C 50 or more workers-Grievance settlement authority Worker / Trade union will have to go for the prescribed manner for settle 5/5/12 the grievance

ADVANTAGES

It provides established and known methods Emotions Increase confidence among workers If not settled in favor of the worker still he will feel satisfied Decrease the bias / arbitrary Various level of employees will come to know about the issues prevailing 5/5/12 among workers

THE MANAGERIAL APPROACH

Immediacy of action Acceptance of grievance Problem identification Casual analysis of the grievance Taking decisions Implementation and Follow-up
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THE PROCESS OF GRIEVANCE HANDLING

Stage I ---> worker fills grievance --> Shift in charge Stage II ---> Worker if unsatisfied --->Department head Stage III ---> Still unsatisfied representatives --->Management and union

Stage IV---> No unanimous decision --> Central works committee, top mgt. , union officials Stage V---> Final decision ---> Chairman of the company

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MISCONDUCT

Misconduct is not defined in the Industrial Disputes Act, 1947 or the Indian Employment Act, 1946 According to the dictionary.

Improper behavior or Intentional wrong doing or deliberate violation of a rule

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DIFFERENT APPROACHES

Punitive Approach Judicial Approach Humanistic Approach HRD Approach Alternative approaches to dealing with deviations

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STEPS IN DOMESTIC ENQUIRY

Charge sheet Notice of enquiry Proper enquiry Examination Making documents Closure Findings of enquiry officers
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PUNISHMENT

Warning or censure Fine Withholding of Increments Demotion to a lower grade Suspension Discharge simpliciter Discharge Dismissal

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ALLOWANCE DURING THE PERIOD OF SUSPENSION

Section 10-A was inserted in the Industrial Employment(Standing Orders) Act, 1946 50% of the wages first 90 days of suspension immediately 75% of the wages for remaining period of suspension

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THANK YOU

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