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and authority relationships within which the work of the organization is done.
Structure defines the form and function of the
organizations activities.
Structure also defines how the parts of an organization fit
together.
Work Specialization
It is the extent to which the organizations work is
Departmentalization
Departmentalization refers to the process of grouping
Basis of Departmentalization
Function
Type of product Geography Type of customer Process
By Function
Plant Manager
Manger Manager Manger Manger Manage Engineering Manufacturing Accounts Personal Purchas
By Type of product
President VP (Lubricants & Waxes) Marketing Planning VP (chemicals)
VP (Fuels)
By Geography
VP (Sales)
Sales Manager Sales Mana Sales Manager Sales Manager esternSouthern RegionEastern Reg Region Northern Region
By Type of customer
By Process
Inspectio Plant Manager packin Cast Press Tube Finishing & Department Department Department Department Shippin Manager Manager Manager Manager Dept Manage
Chain of Command
It is an unbroken line of authority that
extends from the top of the organization to the lowest level and clarifies who reports to whom.
It answers questions for employees such as
To whom do I go if I have a problem? To whom am I responsible?.
Span of Control
Span of control refers to the number of subordinates a
level
Formalization
It refers to the degree to which jobs within the
SIMPLE
FUNCTIONAL
DIVISIONAL
MATRIX
SIMPLE STRUCTURE
Low departmentalization Wide spans of control
Owner
Executive 1 Executive 2 Executive 3
PROS
FAST
CONS
MORE SUITABLE FOR SMALL ORGANIZATIONS. RELIANCE ON ONE PERSON IS RISKY
Functional Structure
Groups employees together based upon the
CEO
Accounting and Finance
R&D
Production
Marketing
PROS
Simple to understand with clear lines of command Specified tasks and responsibilities. Staff can specialize in a particular business area
CONS
Interdepartmental conflict Coherence and good communication are particularly hard to achieve between virtually independent functions.
Divisional Structure
Groups each organizational function into a
division Divisions can be categorized on geographical basis, market basis, or on product/service basis Each division has relatively limited autonomy Parent corporation acts as an external overseer to coordinate and control the divisions
PROS
Encourage team spirit Managers can develop broad skills as they have control of all basic functions
CONS
Risk of duplicating activities which can increase cost and reduces efficiency
Matrix Structure
Combines functional and divisional departmentalization Dual lines of authority
PROS
Better cooperation across functions Improved decision making Increased flexibility better customer service
CONS
Two-boss system is susceptible to power struggles
Team meetings in the matrix are time consuming Requirements of adding team leaders can result in increased costs.
Network structure
It includes linking of numerous separate organizations to
Team organization
No supervisors in the company.
Fishnet organization
Flexible organization design
Learning organization
Managers do not direct as much as they facilitate
workers. For a learning organization adaptive learning must be joined by generative learning. The manager of this type of organization requires high value on communication and a great deal of patience.
Organic Model A structure that is flat, uses cross-hierarchical and crossfunctional teams, has low formalization, possesses a comprehensive information network, and relies on participative decision making.
Innovation
Strategy
Strategy
Imitation Strategy CostMinimization
Innovation
Organic : Loose Structure
CostMinimization
Mechanistic : Tight Control
Imitation
Mechanistic and Organic : Mix of loose with tight properties
Technology
Routine
Routine technologies are associated with tall, departmentalized structures and formalization in organizations.
Non routine
Customized Activities
Bharti Airtel
Tata Motors