Role Of ICT In Redefining The Managerial Practices In 21st Century

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Ms. Monika Gupta Lecturer Department of Management Studies 5/6/12

Table Of Contents
Introduction ICT Introduction Impact of ICT How It Facilitates Managerial Practices Conclusion

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INTRODUCTION
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. It comprises planning, organizing, staffing, leading or directing, and controlling an organization Traditionally Managers has had a people-oriented approach. However today, when the competitive demands of the marketplace require a reorientation of strategic human resource philosophies and practices, an emphasis are being given to a knowledge-based administration using technology as a tool

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What is ICT ?
Information

and communication technology (ICT), is often used as an extended synonym for information technology (IT), but is usually a more general term that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals), computers, middleware as well as necessary software, storage- and audio-visual systems, which enable users to create, access, store, transmit, and manipulate information. In other words, ICT consists of IT as well as telecommunication, broadcast media, all types of audio and video processing and transmission and network based control and monitoring functions.

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Impact of ICT on 21st Century Managerial Practices

ICT

develop solutions for mangers , which help in shaping there skill and with the help of new technologies they fulfill there role and responsibility in a more effective manner. The ICT provide solutions which :

Enhance system integration and access. Deploy intelligent agents for people. Exploit semantic technologies. Reuse existing capabilities in new ways. Monitor, measure, and report knowledge performance metrics.

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How It Facilitates Managerial Practices

In

Communication

With the help of latest technologies like palmtop , laptops, multimedia handset mangers can communicate with all levels of the MIS system. With the help of video/ audio devices ,now meeting is not restricted to a room. They have there meeting through video conferencing. Where the virtual presence of manger is needed. E-mail and SMS help in circulating information, more easy and in a effective way. There is no need to take round or to appoint a supervisor to monitor the employees. CCTV and biometric devices will help the manger to monitor the employees.

Monitoring

(Cont..)
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How It Facilitates Managerial Practices

Employee

evaluation With the online monitoring of employee work of the can be evaluated in more effective manner. Increment and Appraisals will be more transparent. Decision making With the help of techniques like OLAP and OLTP mangers can make decisions easily. Graphical representation of information with the help of Pie chart , bar diagram is also a better solution.

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Conclusion
Technology

has not left any field untouched , then how the management can be away from it. ICT solutions will provide new dimension to the material practices. With the help of new technology we can manage resources in effective and efficient manner. New ICT solutions will empower the potential and skills of mangers. It will transform the manger to Handworker to a Smart Worker. Now it all depends upon the managers how tactfully they get befitted from the new technologies.

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Any Query

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