ADMITTING DEPARTMENT

SUBMITTED TO: Prof. PUNEET KAPOOR

SUBMITTED BY: Dr. JASMEET KAUR MBA 1st yr. HOSPITAL MGT.

INTRODUCTION Hospital admitting department is responsible for the flow of patients and the processing of admissions, discharges, transfers and also most procedures to be carried put in the event of a patients death.

LOCATION
On same level as main entrance Readily identifiable Provided with signage Close to emergency, OPD, MRD, labs, radiology dept and cashiers booth Convenient access with administration office Near to vertical circulation. Contigous with hospitals main lobby as well as main waiting area of OPD Economical to have all admitting functions with enquiry and centralized patient service in one unit.

DESIGN
Cubicals present Admitting and discharge should not be through main lobby or in midst of heavy traffic. Lounge seating in main lobby for relatives Main entrance, public telephones, toilets, information desk, elevators, wheelchair aclove and cashiers booth conveniently located. Appearance of waiting room should be eye pleasing

SPACE REQUIREMENTS
Admitting waiting area Admitting reception area Admitting office / cubicals Office of chief of admitting dept. Clerical work area A small safe or vault area Wheelchair or stretcher alcove Supplies room Space for computers and office equipments.

FUNCTIONS
Admit, transfer and discharge patients. Coordination with MRD, for previous records of patient and arranging for number assigned by MRD. Interview patient to collect information needed by various depts. Compute and arrange for payments of preadmission deposits acc. to institution policy. Accept reservation for scheduling future admissions Disseminate information relating to ATD of patient to depts. concerned.

Cont..
Maintain bed index showing current occupancy status. Arrange for safe keeping of patients valuables. Prepare admission and discharge lists. Coordinate preadmission tests in case of elective admissions Arrange for patient escort service to diagnostic areas and then to rooms. In some hospitals, emergency and obstetrics dept do admitting functions of their own using a common database.

DEPTS ROLE IN PUBLIC REALTION

It assumes a significant role in hospital public relation. Responsible for forming external relationships between hospitals and patirnts and their family members as well as internal relationships between admitting dept staff and hospital. Sympathetic, understanding, courteous and professional staff should there

EFFICIENCY DEPENDS UPON

Patients waiting Confidentiality of information Simplified functions and procedures in admitting process System of escorting patients through service depts. and their rooms Demonstrated concern and courtesy of satff