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Kevin Hayes
Global Head of Knowledge and Learning Brightstar Corporation
Brightstar
Brightstar is a leading global services company focused on enhancing the performance and profitability of the key participants in the connected devices value chain. We are a global organization with a local presence in 51 countries and territories on six continents. We work with key players in the wireless industry including leading manufacturers, operators, retailers and enterprises.
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Brightstar Proprietary & Confidential
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Brightstar Proprietary & Confidential
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Brightstar Proprietary & Confidential
Written by Plato, is a dialogue between Plato's main protagonist, Socrates, and Phaedrus, an interlocutor in several dialogues. The Phaedrus was presumably composed around 370 BC
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Brightstar Proprietary & Confidential
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Brightstar Proprietary & Confidential
Our Platforms
Innovation Academy
Work Spaces
SharePoint ORBIT
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Brightstar Proprietary & Confidential
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Brightstar Proprietary & Confidential
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Brightstar Proprietary & Confidential
Innovation Academy
Grouping of Ideas Limited Votes Moderation Steering committee and defined innovation workflow process
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Brightstar Proprietary & Confidential
Innovation Academy
The adjacent possible (as systems develop, more becomes possible) Liquid networks (social networks, collaboration & communication) The slow hunch (it takes time) Serendipity (fortune favors the connected organization) Error (unexpected results) Exaption (adaption)
Stupid competitions
More moderation
Silly ideas
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Brightstar Proprietary & Confidential
Lessons Learnt
You need a process! 1. 2. 3. 4. 5. 6. New Under Review Started Planned Declined Completed
You need sponsorship You need engagement across and throughout the organisation You need credible systems You need committment in time and resources.
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Brightstar Proprietary & Confidential
www.brightstarcorp.com