Академический Документы
Профессиональный Документы
Культура Документы
Page 1
Page 2
Page 3
Evolution of Executive and Enterprise Information Systems DSS and ODSS 1980s: Top execs get Executive Information Systems 1995+s: Move to everybodys information systems and enterprise information systems Definitions follow
Page 4
Page 5
Page 6
Page 7
Page 8
Flow chart and information flow (Figure 8.1) Use phases to determine executives information needs
Page 9
Page 1
Other Methods
Page 1
Characteristics of EIS
Drill down Critical success Factors (CSF) Status access Analysis Exception reporting Colors and audio Navigation of information Communication
Page 1
Page 1
Page 1
Page 1
Page 1
Page 1
Page 1
Page 1
Page 2
Page 2
EIS Data access Data warehousing OLAP Multidimensional analysis Presentations Web
Page 2
Multidimensional Analysis
Easy to develop an EIS in an OLAP system Most are Web-ready Can tap into data in a data warehouse via the Web Use advanced visualization tools
Page 2
Soft information is fuzzy, unofficial, intuitive, subjective, nebulous, implied, and vague
Page 2
Page 2
Page 2
Organizational decision support focuses on an organizational task or activity involving a sequence of operations and actors Each individual's activities must mesh closely with other people's work Computer support is for
Improving communication and coordination Problem solving Page 2
Definitions of ODSS
A combination of computer and communication technology designed to coordinate and disseminate decision-making across functional areas and hierarchical layers in order that decisions are congruent with organizational goals and management's shared interpretation of the competitive environment (R. T. Watson, 1990) A DSS that is used by individuals or groups at several workstations in more than one organizational unit who make varied (interrelated but autonomous) decisions using a common set of tools (Carter et al., 1992) Page 2
A distributed decision support system (DDSS). Not a manager's DSS, but supports the organization's division of labor in decision making (Swanson and Zmud, 1990) Apply the technologies of computers and communications to enhance the organizational decision-making process. Vision of technological support for group processes to the higher level of organizations (King and Star, 1990) Page 3
Page 3
Page 3
Page 3
Page 3
Page 3
Page 3
Page 3
George, Nunamaker & Valacich, 1992: Classification of ODSS based on Key Issues
Downsizing: Reduction in the number of human resources and hierarchical layers- Keys to ODSS:
Page 3
George, Nunamaker & Valacich, 1992: Classification of ODSS based on Key Issues
Page 4
George, Nunamaker & Valacich, 1992: Classification of ODSS based on Key Issues
Outsourcing:
Strategic versus tactical issues Coordination issues
Page 4
Page 4
Page 4
The Internet
Internet Server
Intranet Server
Page 4
Page 4
An EIS Architecture
Environment Individual problem solvers Other group members
Mathematical Models
RDB
Page 4
Infromation Sources
Outcomes
Links: relationships bewteen nodes
New link
Hypertext Links
4 nmuloC
4 woR
3 woR
eltiT woR
2 wo R
1 wo R
1 nmuloC
51
eltiT
Page 4
Strategy Formulation
Design Choice
East West North
Stakeholder Communications
Performance Measure ment & Reporting Technical Infrastructure Building Human Resource Management
Page 4
GroupWare/GSS
Legacy Systems
R DBs
SQL
Business Processess
Page 4
Repository-Based EIS
ESS Architecture
Data
GSS Structure
GSS Model Base
Repository
Interface
Environmentally
Target IS Development Tools
Base
Normative Design
DeSanctis and Gallupe, 1985 Turban and Watson, 1989 Teng, Kettinger, and Guha, 1992 Chen, 1995 This paper
Implementation/Outcomes
Page 5
Strategies to Processes
Process Tool Data Base
Business Strategy
Process Vision
Page 5
Page 5
Supply Chain
The flow of materials, information, and services from raw material suppliers through factories and warehouses to the end customers Includes the organizations and processes that create and deliver value to the end customers
Page 5
Page 5
SCM Benefits
Reduction in uncertainty and risks in the supply chain Positively affect
inventory levels cycle time processes customer service
Increase profitability
Page 5
Page 5
Page 5
Page 5
1. Inbound logistics (inputs) 2. Operations (i.e manufacturing) 3. Outbound logistics (i.e. storage, distribution) 4. Marketing and Sales 5. Service
Page 5
Page 6
Computerized Systems
MRP ERP SCM Integrating the supply chain
Page 6
Page 6
Page 6
ERP
Very (VERY!) expensive 2nd generation: doing better Early 2000: moving to Web Will fail if an organizations business processes do not fit the ERP systems model
Page 6
Application Service Providers and ERP Outsourcing ASP: software vendor who leases ERPbased applications Outsourcing Now via the Web
Page 6
Page 6
Page 6
Page 6
Page 7