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The day soldiers (subordinates) stop bringing you their problems is the day you have stopped leading them. Colin Powell
PLANNING
Customer service goals The product Logistics service Ord. proc. & info. sys.
CONTROLLING
ORGANIZING
Time, months
Consolidation Warehouse
10,000 lb. A Manufacturer A 8,000 lb. B Manufacturer B 15,000 lb. C Manufacturer C 7,000 lb. D Manufacturer D 40,000 lb. ABCD Consolidation warehouse Customer
Customer C
MANUFACTURER A B C D
$75 48 180 35
Space Comparison
Ownership alternative Less expensive under high utilization High degree of control over operations Benefits of real estate ownership Space may be converted to uses other than storage Rental alternative No fixed investment Lower cost under seasonal or low utilization of an owned facility Location flexibility
Storage/Handling Systems
y Manual handling system y Forklift truck-pallet system y Conveyorized system y Automated storage and retrieval
system
B C Order-picking route
Product C
11-16
An Automated Warehouse
Shipping and Receiving
Outgoing loads Incoming loads Audit spur for load checking
a 0
a
Economical range for public warehousing. b Economical range for leased warehousing, manual handling. c Economical range for private warehousing, pallet-forklift truck handling. d Economical range for private warehousing, automated handling.
Virtual Warehousing