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The number in the lower left corner of each slide is the page number in the OBrien textbook to which the material refers, allowing students to follow in their books more easily. The number of slides for each chapter is reduced from the last edition. The book illustrations are on the slides, but to keep the number of slides down, some of the text material is placed in the speakers notes rather than on a slide. If you want slides for this material, create a new slide, then copy and paste from the Speakers Notes.
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Chapter 1
Foundations of Information Systems in Business
McGraw-Hill/Irwin
Learning Objectives Understand the concept of a system and how it relates to information systems. Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need.
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Learning Objectives Give examples to illustrate how business applications of information systems can support a firms business processes, managerial decision making, and strategies for competitive advantage. Provide examples of several major types of information systems from your experiences with business organizations in the real world.
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Learning Objectives Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business. Provide examples of the components of real world information systems Demonstrate familiarity with the myriad of career opportunities in information systems.
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Competitive Advantage Developing products, services, processes, or capabilities that give a company a superior business position relative to its competitors and other competitive forces.
Glossary, p. 637
Attributed to a firm that is leading an industry in some identifiable way, such as sales, revenues or new products. Ch. 2, p. 53 when a firm sustains profits that exceed the average for an industry
Ch. 2, p. 53
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Electronic commerce
Buying, selling, marketing, and servicing of products and services over networks
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(Figure 1.9)
Other Systems
Expert Systems Knowledge Management Systems Strategic Information Systems
(Figure 1.11)
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Responsibility and Accountability IT plays an integral role in every facet of a business Failure is often pinned on IT Cultivate a culture that embraces change Break projects into pieces Set realistic expectations There will always be problems
Thats life in IT
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Agile System
Small segments with one month deadlines Interaction between staff and IT Feedback from each segment drives the next Faster overall completion and less waste
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Developing IS Solutions
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Challenges and Ethics of IT What are the ethical responsibilities? What are the risks? How can you protect yourself and your company from computer crime?
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Hannaford Securing Customer Data Security breach millions of credit and debit card numbers stolen Law suits argued inadequate security caused risk for fraud Credit companies complained about expense to issue new account numbers Securing sensitive data is a primary concern
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IT Careers IT employment opportunities are strong Shortages of IT personnel are frequent Long-term job outlook is positive and exciting Starting salaries are high
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IT Careers
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Business Analysts serve critical role CIO broker between management and IT Business Analyst
In the trenches Analyzes business need and creates solution Communicates solution to technicians Balances IT resources with business needs 5-10 years experience Technical undergraduate degree and MBA Process driven through changes to finish $45,000 to $100,000
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Major source of information for decisions Vital ingredient in developing competitive products and services Dynamic and challenging career opportunity Key component of networked business
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Applications
Programs to support inter-connected systems
Development
Developing ways to use information technology
Management
Emphasizes the quality, strategic business value, and security of an organizations information systems
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What is a System? Interrelated components Defined boundary Working together Common objectives Accepting inputs and producing outputs Organized transformation process
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Boston Scientific
Open sharing of engineering data Tighter control near patent application stage
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Cybernetic System
Feedback Control
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A Cybernetic System
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A Business as a System
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People Resources
Specialists End users
Hardware Resources
Machines Media
Software Resources
Programs Procedures
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Network Resources
Communications media, communications processors, network access and control software
Information Products
Management reports and business documents using text and graphics displays, audio responses, and paper forms
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IS Activities Input of data resources Processing of data into information Output of information products Storage of data resources Control of system performance
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Veterans Administration
System failure took down key applications
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