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What is Knowledge?
The Old Pyramid
data
information
knowledge wisdom
Information that changes something or somebodybecoming grounds for action by making an individual, or institution capable of different, more effective action Drucker, The New Realities
Peter Drucker (the one factor) Toffler (Survival in Knowledge Age is not who can read or write but who can learn and unlearn quicker) Nonaka (the cutting edge) Tom Peters (sum total of value-added) Handy, Drucker (primary factor of productivity)
Knowledge Originates and Resides in the Heads of People and the Two Types of Knowledge
Explicit knowledge that is codified, recorded, or actualized into some form outside of the head
Books, periodicals, journals, maps, photographs, audio-recordings Webpages, websites, portals
Tacit Knowledge from experience and insight, not in a recorded form, but in our heads, intuition Intellectual capital Doesnt mean much unless packaged in useful ways technology and global environment is redefining useful ways
Technology shapes how we live (radio, television, computer, biotechnology) Pushes KM, doesnt drive it Facilitates flow of knowledge One look, one feel Easy access Easy dissemination (push-pull) Different storage (from paper to digits)
Peter Senge, The Fifth Discipline Learning Styles (Visual, Auditory, Kinesthetic) Change Intervention Styles (Engineer, Teacher, Socializer, Commander) Adult Learning Theory (Experiential, Critical Reflection, Self-Directed) Share knowledge to learn quicker, relearn and unlearn faster What is a KBO?
NEW WAY
Capture from is digits in cyberspace Organization via software programs designed upon engineering principles, mathematical equations, word associations in cyberspace 24/7/365 Access wherever the physical bodies link via computers Tacit knowledge tapped using many different technological tools Leverage is exponential, multiples upon multiples
Ac q u i r e An a l yz e O r g a n i ze C o d i fy Co m m u n i c a ttei l i z e U Re sult
KM - beyond fad a distinct management concept suggesting its prudent to manage the intellectual assets of an enterprise, to cultivate for advantage in the marketplace KM is complex, integrative with other disciplines Old skills and abilities dont necessarily work in KM environment must be redefined, polished, updated Principles and concepts are not new- whats new is the merger with technology to do so and practical applications Librarians have many skills that apply to KM