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Emotional Intelligence

Developed by Bayan Shadaideh

Lets Get Acquainted


Name Draw a symbol that represents the real you What is contradictory about you? Group: What do you want out of this session?
Developed by Bayan Shadaideh

What Are Emotions ?

What is Emotional Intelligence ?

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Everything that irritates us about others can lead us to an understanding of ourselves. Developed by Bayan Shadaideh Carl Jung

How do you think you think ?

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His Majesty The Brain

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Intelligence
IQ EQ SQ

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Intelligence = Thinking

SERIAL THINKING - THE BRAIN'S IQ ASSOCIATIVE THINKING THE BRAIN'S EQ COOPERATION BETWEEN IQ AND EQ - Is sq

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The Holistic Brain

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Example

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Emotional Intelligence

Emotional intelligence is the ability to understand ones emotional make-up and the emotional make-up of others and to use insight from this knowledge to effectively manage and regulate ones own emotions to make good decisions and to act effectively

Developed by Bayan Shadaideh

Multiple Intelligences

Linguistic/verbal

Mathematical/logical

Visual/spatial

Kinesthetic

Musical/artistic

Intrapersonal

Interpersonal

Emotional

Naturalistic

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The Four Dimensions of E.I.


Relationship Management

Social Awareness

Self Management

Self Awareness

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Social Awareness Dimension


Your awareness of others feelings, needs, and concerns

Service orientation

Empathy

Organizational awareness
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Relationship Management Dimension


Adeptness at inducing desirable responses in others

Inspiration

Influence

Developing others

Change catalyst

Conflict management

Teamwork and collaboration

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YOU

Developed by Bayan Shadaideh

Developed by Bayan Shadaideh

Self-Awareness

Emotional selfawareness

Accurate selfassessment

Self-confidence

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You probably spent more time learning how to drive a car than learning how to use your brain.
Richard Bandler

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Self-Management Dimension
Managing your internal emotional/cognitive states, impulses, and resources to reach goals

Self-control

Transparency

Adaptability

Achievement

Initiative

Optimism

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The 21 Emotions of Life

Developed by Bayan Shadaideh

Developed by Bayan Shadaideh

There

are many more emotions that we feel than we can label.

Emotions are fundamentally not cognitive/verbal, so, as soon as we try to name them, we begin to be cognitive instead.
Developed by Bayan Shadaideh

To Get at Emotion, Go Deep...

Amygdala is deep within the most elemental parts of the brain.

The main purpose of the innermost part of the brain is survival. Developed by Bayan Shadaideh

How Emotions Work


A visual signal goes from Retina to Thalamus which translates into brain language

Most of the message goes to visual cortex for analysis and appropriate response

A small part of the original signal goes to the Amygdala for a quick ,less precise response The Amygdala can trigger an emotional response before the cortical centers understand what is happening
Developed by Bayan Shadaideh

How The Amygdala Works?

Responsibility for emotional memory

Scans Experience

Acts before full confirmation

Demands reaction based on dim, distant memory rather than current situation

Can be over ridden by signal from neocortex

Developed by Bayan Shadaideh

The Ladder of Inference


Taking Action Developing Feelings Adopting Beliefs Forming Judgments Drawing Inferences Making Assumptions

Adding Meaning (Interpreting)


Paying Attention To Select Data Observing and Experiencing

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So
Each of us creates a story to help us fill in the details of missing information

Our stories are informed by history, culture, misunderstandings, perceived and real wrongs (or rights), and both within and outside of our awareness.

The stories we tell chart our Path to Action the route we follow from observed events to the actions we take (which may or may not be grounded in reality)

We take these flights up the Ladder because of our fundamental attribution error we tend to view others behaviors as due to their disposition rather than their environment

Developed by Bayan Shadaideh

Thoughts To Live By

Developed by Bayan Shadaideh

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