HOWHOW TO SAY NO TO SAY NOHOW TO SAY NO

Falguni N. Panchal Roll No. 9 Jigar S. Thakkar Roll No. 25

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QUOTES
If a lady says no, she means perhaps; if she says perhaps, she means yes; if she says yes, she is no lady. If a diplomat says yes, he means perhaps; if he say perhaps, he means no; if he says no, he is no diplomat.

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WHY WE AFRAID OF SAYING NO

Wrong words and feeling of doing insult !!!! Unnecessary misunderstanding Competitors Fear of losing business Ambition to increase the business Not knowing how to say no Lack of product knowledge and selling skills Lack of communication skills

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SAYING NO IS AN ART
Sound sincere Use body language/Use non-verbal communication Be polite Be firm and tactful Show what you can do in future Buy time Show your busy schedule and commitments Communicate no personally

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Do you have difficulty saying no? Are you always trying to be so nice to others at the expense of yourself?

All most all are not good at saying no, because no one want to hurt the other persons feelings.

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Why We Find It So Hard To Say No

To learn to say No, we have to first understand whats resisting us about it. Below are common reasons why people find it hard to say no:

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1. You want to help. You are a kind soul at

heart. You dont want to turn the person away and you want to help where possible, even if it may eat into your time.
under the notion that saying No, especially to people who are more senior, is rude. This thinking is common in Asia culture, where face-saving is important. Facesaving means not making others look bad. to be estranger yourself from the group because youre not in agreement. So you confirm to others requests.
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2. Afraid of being rude. We were brought up

3. Wanting to be agreeable. You dont want

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4. Fear of conflict. You are afraid the person might

5. Fear of lost opportunities. Perhaps you are

be angry if you reject him/her. Even if there isnt, there might be difference of opinion is created which might lead to negative consequences in the future. worried saying no means closing doors. For example, one of the employee was asked to transfer to another department in the company. Since he liked his team, he didnt want to shift. However, he didnt want to say no as he felt it would affect his promotion opportunities in the future.

6. Not burning bridges. Some people take no as a

sign of rejection. It might lead to burn the bridge of the relation.

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 These reasons are more misconceptions than anything.

Saying no doesnt mean you are being rude; neither does it mean you are being disagreeable.
Saying no doesnt mean there will be conflict nor that youll lose opportunities in the future. Saying no most definitely doesnt mean youre burning bridges. These are all false beliefs in our mind.

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Its about how you say no, rather than the fact youre saying no, that affects the outcome. After all, you have your own priorities and needs, just like everyone has his/her own needs. Saying no is about respecting and valuing your time and space.

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7 Simple Ways To Say No

Rather than avoid it altogether, its all about learning the right way to say no. Once u began to say no to others, then u realized its really not as bad as u thought. The other people were very understanding and didnt put up any resistance.

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 Really, the fears of saying no are just in our mind.

If you are not sure how to do so.

Here are 7 simple ways for you to say no. Use the method that best meets your needs in the situation.

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 1. I cant commit to this as I have other priorities at this moment.

If you are too busy to engage in the request/offer, this will be applicable.
This lets the person know your plate is full at the moment. use this when u have too many commitments to attend to.

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 2. Nows not a good time as Im in the middle of something. How about if we reconnect at X time?
Its common to get sudden requests for help.. Sometimes u get phone calls from friends or associates when u are in a meeting or doing important work. This method is a great way to (temporarily) hold off the request. First, you let the person know its not a good time as you are doing something. Secondly, you showing your desire to help by suggesting another time (at your convenience). This way, the person doesnt feel bad.

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 3. Id love to do this, but

its a gentle way of saying no to the other party.
Its encouraging as it lets the person know that you like the idea. When u get collaboration proposals from fellow person and business associates

which u cant participate in and then u can use this method to gently say no.
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 4. Let me think about it first and Ill get back to you.

If you are interested but you dont want to say yes .

Sometimes u like a idea which meets ur needs, but u want to hold off on committing as u want some time to think first. Specify a date / time-range (say, in 1-2 weeks) where the person can expect a reply.
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 5. This doesnt meet my needs now but Ill be sure to keep you in mind.
If someone is asking for a deal/opportunity which isnt what you are looking for.

Let him/her know straight-out that it doesnt meet your needs.

At the same time, by saying youll keep him/her in mind, it signals you are open to future opportunities.

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 6. Im not the best person to help on this. Why dont you try X?
If you are being asked for help in something which you (i) cant contribute much to (ii) dont have resources to help let it be known they are looking at the wrong person.

If possible, give reference of other person. so the person doesnt end up in a dead end.
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 7. No, I cant.
The simplest and most direct way to say no.
We build up too many barriers in our mind to saying no.

These barriers are self-created and they are not true at all.

Dont think so much about saying no and just say it outright.

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 NO.........
sometimes it's okay to just say no!
just say it in a way that expresses respect and courtesy leave the door open for good relations

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When children are demanding..

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Say no to drugs and alcohol.

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 WORD/SENTENCES FOR SAYING NO :

Yes, but It Is Really Important But. I Will Be Unable To.. I Can Not Definitely Tell You Perhaps This Is Difficult At This Stage Bec My Previous Experience Suggests

The Situation Is Not Favourable.

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